The Role
Senior Project Manager responsible for planning, coordinating, and delivering digital technology projects, including website, UX/UI, and e-commerce initiatives. Owns timelines, budgets, scope, risks, dependencies, resources, status reporting, client communication, and project documentation. Coordinates cross-functional development, QA, design, and DevOps teams while supporting UAT, deployment, launch, and post-launch activities. The role is hybrid in the Greater Toronto Area and requires occasional client or conference travel.
Summary Generated by Built In
Job Title: Sr. Project Manager
Work Type:- Full Time
Work Mode:- Hybrid
Tru Inc. is seeking Sr. Project Managers. We have two (2) permanent positions available for an immediate start.
About Us:-
At Tru, we are more than just a technology agency—we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era.
Position Overview:-
We want you to join our team and contribute to our continued growth and success! This role requires someone with exceptional organizational skills, the ability to multitask, and a solution-oriented mindset.
Location:-
This role is hybrid, providing some flexibility to work from home. However, candidates must reside in the Greater Toronto Area (GTA) and be prepared to attend in-person meetings as required. Occasional travel to client sites or conferences may also be necessary.
Key Responsibilities:-
- Assist in developing project plans, timelines, and scopes to align with client goals and organizational objectives.
- Coordinate project tasks, schedules, and milestones to ensure on-time and on-budget delivery.
- Track project progress, proactively identify risks, and address challenges.
- Prepare project documentation, including task lists, schedules, and status updates.
- Support the creation of clear project artifacts such as charters and SOWs.
- Serve as a key point of contact for clients, ensuring strong communication and transparency.
- Collaborate with internal teams to deliver high-quality solutions.
- Proactively manage risks and resolve roadblocks.
- Monitor budgets and timelines, ensuring efficient use of resources.
Key role expectations
- Own project plans, timelines, actions, risks, dependencies and decisions.
- Lead client and internal project meetings independently.
- Coordinate development, QA, design, DevOps and other delivery teams.
- Manage scope, estimates, budgets, resource forecasts and change requests.
- Support UAT, deployment, launch and post-launch activities.
- Provide clear status reporting and escalate risks with recommended actions.
- Manage multiple workstreams in a fast-paced agency environment.
- Work closely with the Program Manager while maintaining independent ownership of assigned projects.
- Work EST hours, supporting required client-facing meetings and attending client office location meetings.
- For an onshore role, attend the office three days per week.
What You’ll Bring:-
- 5+ years of experience in project management, preferably in a technology agency, digital consultancy, or related environment.
- Experience managing digital or technology projects, including website development, UX/UI design, or e-commerce solutions.
- Strong organizational skills with the ability to manage multiple tasks and projects.
- Excellent communication skills and a collaborative mindset.
- Proficiency in project management tools like JIRA, Confluence, Asana, or similar platforms.
- Residency in the Greater Toronto Area, with availability for in-person meetings as needed.
Preferred Experience:-
- Experience in retail, finance, consumer packaged goods, or loyalty programs.
- Familiarity with enterprise platforms like Salesforce, Contentful, or Adobe Experience Manager (AEM).
- Experience working with teams across multiple time zones.
Benefits:-
Salary Range:- $100,000- $120,000
Working at Tru:-
At Tru, we put people first. We take pride in building a culture that stands out for its courage, entrepreneurial culture, diversity, and passion for people. We are proud to offer competitive salaries along with a 100% employer paid benefits package with a remote work-from-home arrangement. At Tru, we believe in creating an environment that is challenging, fun, and rewarding. We have regular team events to enhance our team spirit, including fun live gatherings that bring us together beyond work.
At Tru, we are a family and our embraced values at Tru are:
- You Talk, We Listen
- Integrity at Our Core
- Quality as Standard
- Delivered On Time
Join us and be part of a team that makes a tangible impact in the digital world!
Skills Required
- 5+ years of project management experience
- Experience managing digital or technology projects, including website development, UX/UI design, or e-commerce solutions
- Strong organizational skills and ability to manage multiple tasks and projects
- Excellent communication skills and collaborative mindset
- Proficiency with project management tools such as JIRA, Confluence, Asana, or similar platforms
- Residency in the Greater Toronto Area
- Availability for in-person meetings and hybrid office attendance
- Experience in retail, finance, consumer packaged goods, or loyalty programs
- Familiarity with Salesforce, Contentful, or Adobe Experience Manager
- Experience working with teams across multiple time zones
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The Company
What We Do
Tru Inc. is a premier Enterprise Digital Orchestration firm and global digital transformation agency specializing in bridging legacy architectures with future-ready AI. They provide strategic problem-solving for global enterprises through expertise in headless architecture, agentic workflows, and experience design, helping complex brands transform fragmented digital touchpoints into unified, high-performance ecosystems that foster substantial and enduring results across the globe.
