Jobs at SUSE

Provides expert technical support for enterprise Kubernetes and cloud-native platforms across multi-cloud and hybrid environments. Resolves escalated production incidents, leads incident response and root cause analysis, communicates with enterprise customers, and collaborates with engineering and SRE teams. Develops automation and observability tools to improve platform resilience, reliability, and operational efficiency.

Lead and manage a sales team responsible for revenue growth and market share for a major account. Set quotas, develop strategy, coach sales staff, build executive customer relationships, coordinate partners and resources, and drive solution-selling and long-term account plans.

Maintain and validate global customer master data across systems (Salesforce, Jira), perform deduplication and hierarchy management, conduct compliance checks (embargo/VAT screening), monitor CMD dashboards, support cross-functional teams to resolve data anomalies, and drive data integrity projects and process improvements.

Act as trusted technical advisor in pre-sales: assess customer needs, design and validate SUSE solutions, lead demos/PoCs, support RFIs/RFPs, collaborate with sales and product teams, and mentor peers to drive solution adoption and deal closure.

Lead Workday solution design and implementation for global HR. Partner with HR, HRIS, and payroll to define scope, manage projects, design integrations (EIB), build reporting, and maintain role-based security and compliance across Absence, Time Tracking, Talent, and Performance modules.

Generate net-new pipeline for DACH by outbound prospecting and converting inbound leads. Build outbound campaigns, manage personalized lead sequences (email/calls/LinkedIn), partner with AEs and channel partners, use CRM and sequencing tools, and support regional growth while being based in Austria and traveling as needed.

Serve as a senior technical architect and trusted advisor for SUSE solutions: design, deploy, configure, automate, and optimize cloud-native architectures. Lead scoping for large engagements, own customer delivery and satisfaction, mentor junior staff, and advocate customer needs to Product and Engineering. Maintain deep SUSE and complementary technology expertise, provide hands-on scripting/configuration, and drive continuous improvement across services.

The Inside Sales Representative will support Enterprise sales, manage inbound leads, develop customer relationships, and drive new business opportunities.

Manage a portfolio of key West Coast accounts to drive revenue growth by identifying new opportunities, building C‑level relationships, applying consultative enterprise sales, coordinating cross-functional teams and partners, maintaining CRM hygiene, and supporting handover to Customer Success for implementation and retention.

Manage a portfolio of key telecom/government accounts to drive revenue growth by identifying new opportunities, building CXO-level relationships, applying consultative enterprise sales methods (MEDDPICC/Challenger), coordinating cross-functional teams and partners, maintaining CRM hygiene, and overseeing the full sales cycle through handover to Customer Success.

Support day-to-day administration of the global Market Development Fund: administer partner portal, troubleshoot access, track budgets and claims, compile and clean data for reporting, liaise with Finance/AP, provide first-line partner support, and recommend process improvements.

As Territory Account Manager, drive SUSE's growth in Belgium/Lux, develop strategies, build customer relationships, expand accounts, and utilize partnerships.

Lead end-to-end security certification projects (Common Criteria, FIPS, NIST/ISO), translate SFRs/SARs into engineering milestones, coordinate labs and certification bodies, manage audit-ready documentation, and run cross-functional enablement and risk mitigation to ensure product compliance.

Own a portfolio of enterprise Nordic accounts to drive retention, adoption, and expansion. Co-create outcome-based success plans, guide value realization across SUSE solutions (Linux, Kubernetes, cloud native, edge, AI), build executive relationships, orchestrate cross-functional SUSE teams, and convert delivered value into renewals and expansion while conveying customer feedback to product and GTM teams.

Provide on-site technical consulting and premium support for enterprise Linux and SUSE KVM migrations (VMware vSphere to KVM) running SAP HANA. Design, validate, and deploy virtualization and HA architectures, lead TDDs and PoCs, troubleshoot libvirt/KVM/HA failures, implement STONITH/fencing, and produce runbooks and SOWs while acting as a dedicated customer escalation and advisor.

The Technology Consultant (Kubernetes) will provide hands-on technical implementation and consulting services for SUSE's solutions, optimizing customer deployments and addressing technical issues. This role requires strong technical expertise in Kubernetes and excellent interpersonal skills to build relationships with clients.

The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.

As a Linux Support Engineer, you will provide OS support, troubleshoot complex customer issues, communicate with customers, and collaborate with global teams. You will also assist in bug reporting and knowledge resource improvement.

Act as a trusted pre-sales technical advisor: assess customer needs, design and validate SUSE solutions, run demos and PoCs, support RFIs/RFPs, collaborate with sales/partners, and feed customer insights to product teams.

The Account Executive serves as the main contact for large accounts, focusing on client needs, driving value, and maximizing revenue through consultative selling and business planning.