Jobs at Nucleus Software

Leads strategic enterprise customer accounts, managing relationships, onboarding, satisfaction, retention, renewals, expansions, and growth. Oversees account strategy, contract and financial governance, project delivery excellence, profitability, utilization, stakeholder engagement, vendor coordination, and customer advocacy. Serves as the liaison between customers and internal delivery teams while tracking NPS, resolving issues, and ensuring value realization.

Lead enterprise sales for auto finance SaaS solutions across the DFW and U.S. markets. Own prospecting through deal closure, manage RFPs, negotiations, forecasts, and pipelines, and build executive relationships with captive lenders, banks, credit unions, and subprime lenders. Drive new-logo acquisition, market expansion, partnerships, industry-event representation, and sales strategy informed by market intelligence. Coordinate with finance, legal, and operations teams on compliance and contracts.

Leads regional IT services sales across Southeast Asia’s banking and financial services market. Responsibilities include new business development, lead generation, strategic account management, proposal and RFP responses, contract negotiation, customer relationship growth, revenue target achievement, payment collection, and collaboration with delivery teams to expand engagements. The role requires strong industry connections, a hunter mindset, negotiation expertise, and leadership capabilities.

Supports Voice of Customer through customer feedback analysis, structured research, questionnaire development, meeting support, and insight generation. Converts qualitative and quantitative feedback into reports, dashboards, and leadership-ready recommendations. The role identifies trends, pain points, improvement opportunities, and risks while collaborating with Customer Success, Product, and Delivery teams to validate findings and improve analytical frameworks.

Leads sales strategy and revenue growth for software packages and customized IT services in Japan. Builds relationships with banking and financial services executives, expands existing accounts, wins new customers, manages the sales pipeline, and leads the onsite sales team. The role also oversees market analysis, regulatory compliance, product-development feedback, forecasting, performance reporting, and execution against sales targets. Fluency in Japanese and English is required, along with extensive BFSI sales experience and a strong Japanese financial-industry network.

Leads the design, development, deployment, and optimization of enterprise AI/ML solutions for lending and transaction banking. Responsibilities include deep learning, NLP and LLM development, computer vision for KYC and document verification, fraud detection, model lifecycle management, scalability, and team leadership.

Leads the design, development, and deployment of AI/ML solutions for lending and transaction banking, including credit scoring, fraud detection, NLP, LLMs, computer vision, KYC, and transaction monitoring. Architects scalable deep learning systems, manages the machine learning lifecycle, collaborates with stakeholders, and ensures enterprise integration, performance, and robustness.

Leads quality assurance for product, implementation, support, and services projects. Oversees quality management processes, software development lifecycle practices, metrics, audits, reviews, project quality and risk management, and stakeholder engagement. Applies Agile, CMMI, PMBOK, ISO, and Six Sigma standards while supporting analytical reviews and continuous improvement within an IT organization.

Lead DevOps and product engineering initiatives by automating processes, establishing CI/CD and continuous build environments, managing technical operations, and improving deployment pipelines. Build scalable, secure cloud solutions using infrastructure automation, containers, Kubernetes, Linux/Unix systems, scripting, Java, and microservices. Collaborate across engineering and operations teams to identify bottlenecks, troubleshoot issues, and streamline software development and delivery.

Manage enterprise backup, recovery, tape library, and NetApp storage infrastructure. Monitor and resolve backup and storage incidents, administer tape rotation and archival, provision storage, support snapshots, replication, disaster recovery, restorations, and infrastructure maintenance. Collaborate with server, database, virtualization, and cloud teams while meeting SLAs, compliance standards, and operational processes.

Own strategic enterprise customer relationships across onboarding, engagement, retention, renewals, and account growth. Manage customer satisfaction, NPS, risk recovery, stakeholder communications, upselling, contracts, AMC and escrow renewals, payments, and governance. Lead delivery and program excellence by overseeing financials, profitability, schedules, utilization, vendors, and cross-functional execution. Develop expansion strategies, customer references, testimonials, and case studies while ensuring projects meet quality, budget, and timeline objectives.

Leads the design, development, deployment, and optimization of enterprise AI/ML solutions for lending and transaction banking. Oversees deep learning, NLP, LLM, computer vision, fraud detection, credit scoring, KYC, and document-processing applications. Leads engineers and data scientists, collaborates with business stakeholders, integrates models into enterprise systems, and ensures scalable, robust machine learning lifecycle management and production deployment.

Manages end-to-end customer relationships, retention, satisfaction, and renewal opportunities. Oversees PMO delivery governance, project financials, audits, vendors, and cross-functional execution. Supports CRM administration, sales forecasting, proposals, order processing, invoicing, and sales process standardization. Develops Power BI dashboards, integrates data from multiple systems, and analyzes customer, sales, program, and operational performance metrics.

Designs and leads DevOps practices across development and operations, automates processes, establishes continuous build and deployment environments, and manages technical operations. The role requires building scalable, secure systems using cloud infrastructure, CI/CD, containers, orchestration, infrastructure automation, Linux, scripting, Java, and microservices. Responsibilities include reviewing delivery pipelines, reducing failures, troubleshooting bottlenecks, and implementing continuous delivery solutions.

Leads business development and sales strategy for customized software solutions, including prospecting, presentations, proposal development, negotiations, account growth, strategic alliances, collections, and customer relationship management. Oversees brand-building activities, monitors market and competitive factors, achieves revenue targets, ensures service quality, and supports team performance and process improvement.

Lead the design, development, deployment, and optimization of enterprise AI/ML solutions for lending and transaction banking. Oversee deep learning, NLP, LLM, computer vision, fraud detection, credit scoring, KYC, and risk assessment applications. Lead engineers and data scientists, collaborate with business stakeholders, integrate models into enterprise systems, and ensure scalable, robust machine learning lifecycle management.

Lead the design, development, deployment, and optimization of AI/ML solutions for lending and transaction banking. Build deep learning, NLP, LLM, and computer vision models for credit scoring, fraud detection, document processing, KYC, and transaction monitoring. Collaborate with stakeholders, integrate models into enterprise systems, and ensure scalable, robust machine learning lifecycle management.

Lead the design, development, and optimization of Power BI dashboards, reports, and data models. Collaborate with stakeholders to deliver actionable insights, establish scalable analytics best practices, and mentor junior BI analysts. The role requires advanced Power BI and SQL expertise, leadership experience, data storytelling, and stakeholder management. Preferred experience includes Microsoft Power Platform, data governance, security, compliance, Tableau, Qlik, Python, or R.

Leads regional sales and account management for the FinnOne NEO lending product across KSA and selected MEA geographies. Develops sales strategies, analyzes markets and competitors, manages client relationships, leads onsite teams, drives revenue and pipeline growth, collaborates on product development, ensures regulatory compliance, and prepares forecasts and performance reports. Requires extensive BFSI lending-sector experience and strong banking industry relationships.

Drive enterprise sales and strategic account growth across Africa, owning the full customer lifecycle from lead generation and acquisition through delivery oversight, renewals, retention, and expansion. Manage pipelines, revenue targets, account profitability, contract governance, customer success, and delivery KPIs. Build CXO-level relationships, develop account growth strategies, coordinate cross-functional teams, oversee program performance using Microsoft Project, and provide market and customer insights to leadership.