Jobs at NJM Insurance Group

Supports forecasting, budgeting, financial statement analysis, and monthly and quarterly reporting. Prepares ad hoc operational reports, analyzes industry trends, assists business leaders with annual budgets, and supports business units. The intern also contributes to efficiency and revenue-improvement initiatives while collaborating with colleagues and communicating findings effectively.

Paid summer intern supporting Commercial Lines Underwriting through pricing analysis, policy renewals, risk research, adverse experience monitoring, underwriting meetings, process improvement, and ad hoc projects. The role involves reviewing business submissions and external reports, assessing risk performance, supporting pricing decisions, and contributing to strategic initiatives. Candidates must be sophomores in a four-year Risk Management and Insurance program, maintain at least a 3.0 GPA, demonstrate analytical and communication skills, and commute to West Trenton, New Jersey.

Supervise workers compensation claims staff and guide the resolution of litigated claims. Responsibilities include evaluating, negotiating, and settling claims; managing reserves, diaries, quality, KPIs, and claim reviews; coaching employees; identifying subrogation opportunities; collaborating with legal, medical, SIU, and account teams; supporting mediations; and ensuring compliance with jurisdictional requirements, company guidelines, and claims best practices.

Manage workers’ compensation claims from investigation through resolution, including compensability, benefits, fraud indicators, subrogation, settlements, documentation, and litigation referrals. Provide empathetic customer service to injured workers, policyholders, agents, providers, and attorneys. Conduct investigations, claim reviews, onboarding meetings, and process-improvement initiatives. The role requires Connecticut workers’ compensation adjuster licensing, frequent travel to policyholder and agent locations, and remote work after required training in Parsippany.

Audits medical bills using medical, coding, regulatory, and company guidelines; negotiates bills; prepares processing instructions and audit reports for appeals, arbitration, and litigation; researches industry changes; recommends cost-saving strategies; reports audit metrics; and maintains required certifications through continuing education.

Supports Commercial Lines strategic initiatives by analyzing and improving business processes, maintaining process documentation and KPIs, managing improvement backlogs, and operationalizing new technology and process changes. The role provides production and end-user support, coordinates incident resolution with vendors and IT, leads change-management and rollout activities, supports training, evaluates cross-functional impacts, and assists with departmental communications, compliance, onboarding, budgeting, and forecasting.

Supports insurance product management through market and competitor analysis, KPI reporting, financial performance review, data cleaning, competitive modeling, dashboards, ad hoc analysis, and business presentations. The intern helps state management identify marketplace trends, understand profit, growth, retention, and operational results, and make data-driven decisions. Responsibilities include strategic projects, communicating insights to business leaders, and contributing to sustained profitable growth and customer service.

Conducts cyclical quality assessments of Commercial Lines operations and transactions. Responsibilities include maintaining QA manuals, developing and executing audit programs, documenting exceptions, preparing dashboards, supporting remediation discussions, coordinating regulatory testing coverage, reviewing application access, and auditing rate-change implementations across products and states. The role collaborates with underwriting, compliance, and business leaders to verify adherence to established quality and regulatory requirements.

Designs, develops, deploys, and supports enterprise Workday integrations across HCM and Finance using Studio, EIB, Core Connectors, APIs, and related tools. Configures Workday security, reports, calculated fields, and RaaS solutions; troubleshoots production issues; manages testing, migrations, tenant refreshes, and releases. Partners with technical and business stakeholders, provides architecture guidance, mentors junior staff, and maintains integration documentation and best practices.

Designs, configures, secures, and monitors enterprise systems management solutions, with a focus on SCCM, Windows workstation provisioning, patch management, application deployment, and endpoint health. Provides Tier 3 support, infrastructure administration, disaster recovery participation, documentation, project delivery, and technical guidance to team members. Collaborates with IT teams, business partners, project managers, and vendors to implement secure, reliable, and highly available systems.

Processes and audits medical bills accurately within statutory deadlines, verifies provider and payee information, applies state fee schedules, routes bills for additional audits, and communicates with claims personnel and medical providers about billing issues. The role requires strong organization, customer service, problem-solving, computer, and communication skills, with regular onsite attendance.

The Senior Quality Engineer designs and executes functional and automation tests, develops test automation scripts, and collaborates with teams to ensure software quality.

Provide legal defense for NJM policyholders in workers' compensation litigation, prepare pleadings and motions, advise claim staff and policyholders, develop litigation strategies, manage case workflow, and maintain stakeholder relationships.

The Product Development Manager leads product design and enhancement for personal auto and homeowners products, analyzing performance and market trends while collaborating across departments to implement changes and drive competitiveness.

The Senior SDET designs, develops, and maintains automated testing frameworks, collaborates on quality assurance, executes various tests, and integrates tests into CI/CD pipelines.

Monitor, analyze, and respond to security incidents; design and deliver cybersecurity awareness programs and phishing simulations; develop policies, track remediation, and support third-party risk assessments; train staff and subcontractors; collaborate with IT and stakeholders; analyze security data and report risks to senior management.

The Project Manager will oversee projects from initiation to completion, ensuring stakeholder satisfaction and adapting project execution to meet objectives within a dynamic environment.

Develop, configure, and customize business applications (screens, data model, batches) on an agile team. Write code, perform unit and integration tests, provide estimates, support production deployments, troubleshoot integrations (web services/messaging), and seek mentorship from senior developers.

Lead design, configuration, testing, and maintenance of Workday (Benefits, HCM) solutions. Gather requirements, translate business needs into Workday configurations, write/execute test scenarios, troubleshoot, and act as technical SME for implementations, upgrades, and reporting (EIB). Partner with HR and stakeholders to optimize business processes, security, and org structures.

Handle commercial property damage and bodily injury claims (litigated and non-litigated) for BOP, CA and CGL policies. Investigate, evaluate, and resolve exposures, manage reserves, address coverage issues (Reservation of Rights/declinations), negotiate settlements, and communicate claim status. Maintain accurate files, escalate as needed, and support litigation processes while delivering strong customer service.