Jobs at NJM Insurance Group

Supports Commercial Lines strategic initiatives by analyzing and improving business processes, maintaining process documentation and KPIs, managing improvement backlogs, and operationalizing new technology and process changes. The role provides production and end-user support, coordinates incident resolution with vendors and IT, leads change-management and rollout activities, supports training, evaluates cross-functional impacts, and assists with departmental communications, compliance, onboarding, budgeting, and forecasting.

Supports quantitative and qualitative data analysis, exploratory analysis, KPI dashboards, reports, presentations, and business visualizations. Collaborates with business teams and data engineers to understand data structures, improve source systems, monitor data quality, and identify market, customer, product, and operational trends. Communicates insights to management to support strategic decisions and corrective action plans.

Supports marketing project intake, scheduling, workflow coordination, prioritization, reporting, documentation, and stakeholder communications. The intern will use Workfront and other marketing technology tools, collaborate with Marketing, IT, agencies, and vendors, and help improve operational processes and efficiencies. The role also includes supporting project implementation, adoption of best practices, special initiatives, and team projects while gaining exposure to creative project management and cross-functional marketing operations.

Supports data collection, cleaning, preparation, predictive modeling, machine learning, dashboard creation, visualization, and automation. The intern uses Python, Databricks, Power BI, and AI/BI dashboards to analyze data, validate models, document findings, and research emerging data science technologies while collaborating with data scientists and business stakeholders.

The intern will support the Quality Engineering team through software testing, test automation, coding, and development. Responsibilities include improving a Java-based automation framework, troubleshooting framework issues, creating and executing manual and automated test scripts, deploying builds, and validating generated documents. The role includes training and job shadowing and requires collaboration with software development and testing teams.

Provides hands-on IT support for workstation hardware, software, operating systems, applications, and network connectivity. Responsibilities include troubleshooting user issues, managing service tickets and SLAs, supporting workstation upgrades and IT projects, coordinating with server and network teams, assisting vendors, and documenting procedures, incidents, resolutions, and status updates.

Supports the Special Investigations Unit by analyzing predictive model outputs, scorecards, claims and policy data to identify fraud patterns, anomalies and trends. Conducts statistical analysis, data mining, public database research and recorded-call reviews. Develops metrics and actionable intelligence, communicates findings to nontechnical staff and investigative supervisors, and supports claim escalation and decision-making.

Supports the Accounting team with monthly and quarterly closes, financial statement preparation, journal entries, supporting schedules, and financial analysis. Assists internal, external, and regulatory auditors with documentation requests, contributes to special projects, and identifies process efficiencies and automation opportunities. The internship also includes professional development, networking, seminars, and team projects within the insurance industry.

Leads the Commercial Claims team, overseeing adjuster performance, workflows, claim reviews, coverage determinations, reserves, regulatory compliance, training, coaching, and complex claim resolution. Partners with internal and external stakeholders, ensures quality and adherence to liability laws, maintains personnel records, and supports consistent customer service. The hybrid role requires onsite attendance three days weekly and independent decision-making.

Conduct legal research and draft memoranda for NJM’s General Claims legal team. Support maintenance of a multistate insurance law index, assist staff attorneys, and contribute to research and writing projects involving property and casualty insurance, coverage, and tort law. Participate in a structured summer internship program with seminars, networking, and professional development opportunities.

Paid actuarial internship performing data gathering, transformation, and analysis using Excel/SQL/SAS/Power BI. Learn actuarial techniques, lead pricing or reserving projects, collaborate with actuaries, communicate results to management, and present team research to leadership.

Provide paralegal support to General Claims attorneys: conduct legal research, monitor Westlaw and dockets, analyze liens/child support/releases, draft correspondence and pleadings, prepare recurring reports, and assist with subpoenas and collections support.

The Actuary will focus on pricing studies for insurance products, analyze data trends, collaborate with teams for insights, and enhance actuarial tools.

Supports forecasting, budgeting, financial statement analysis, and monthly and quarterly reporting. Prepares ad hoc operational reports, analyzes industry trends, assists business leaders with annual budgets, and supports business units. The intern also contributes to efficiency and revenue-improvement initiatives while collaborating with colleagues and communicating findings effectively.

Paid summer intern supporting Commercial Lines Underwriting through pricing analysis, policy renewals, risk research, adverse experience monitoring, underwriting meetings, process improvement, and ad hoc projects. The role involves reviewing business submissions and external reports, assessing risk performance, supporting pricing decisions, and contributing to strategic initiatives. Candidates must be sophomores in a four-year Risk Management and Insurance program, maintain at least a 3.0 GPA, demonstrate analytical and communication skills, and commute to West Trenton, New Jersey.

Supervise workers compensation claims staff and guide the resolution of litigated claims. Responsibilities include evaluating, negotiating, and settling claims; managing reserves, diaries, quality, KPIs, and claim reviews; coaching employees; identifying subrogation opportunities; collaborating with legal, medical, SIU, and account teams; supporting mediations; and ensuring compliance with jurisdictional requirements, company guidelines, and claims best practices.

Manage workers’ compensation claims from investigation through resolution, including compensability, benefits, fraud indicators, subrogation, settlements, documentation, and litigation referrals. Provide empathetic customer service to injured workers, policyholders, agents, providers, and attorneys. Conduct investigations, claim reviews, onboarding meetings, and process-improvement initiatives. The role requires Connecticut workers’ compensation adjuster licensing, frequent travel to policyholder and agent locations, and remote work after required training in Parsippany.

Audits medical bills using medical, coding, regulatory, and company guidelines; negotiates bills; prepares processing instructions and audit reports for appeals, arbitration, and litigation; researches industry changes; recommends cost-saving strategies; reports audit metrics; and maintains required certifications through continuing education.

Supports insurance product management through market and competitor analysis, KPI reporting, financial performance review, data cleaning, competitive modeling, dashboards, ad hoc analysis, and business presentations. The intern helps state management identify marketplace trends, understand profit, growth, retention, and operational results, and make data-driven decisions. Responsibilities include strategic projects, communicating insights to business leaders, and contributing to sustained profitable growth and customer service.

Conducts cyclical quality assessments of Commercial Lines operations and transactions. Responsibilities include maintaining QA manuals, developing and executing audit programs, documenting exceptions, preparing dashboards, supporting remediation discussions, coordinating regulatory testing coverage, reviewing application access, and auditing rate-change implementations across products and states. The role collaborates with underwriting, compliance, and business leaders to verify adherence to established quality and regulatory requirements.