Jobs at NJM Insurance Group

The Senior Quality Engineer designs and executes functional and automation tests, develops test automation scripts, and collaborates with teams to ensure software quality.

The Workers Compensation Staff Attorney II defends policyholders in litigated workers' compensation matters, prepares legal documents, and provides guidance. They manage multiple priorities and collaborate with internal stakeholders.

The Document Processor, Associate handles incoming correspondence, data entry, sorting mail, and operates scanning equipment while ensuring customer satisfaction and document accuracy.

Serve as the initial contact for claims reporting, address inquiries, collect details about incidents, and process information efficiently.

The Senior Functional Analyst gathers and analyzes requirements for applications, leads team coordination, ensures alignment with business strategies, and adapts to changing priorities.

Lead business analysis for application implementations: gather, document, and manage requirements; design IVR and speech UI solutions; coordinate with solution owners, delivery teams, and stakeholders; support testing, demos, and release planning; mentor FA team members and drive process improvements to ensure delivery of business outcomes.

The Product Development Manager leads product design and enhancement for personal auto and homeowners products, analyzing performance and market trends while collaborating across departments to implement changes and drive competitiveness.

The Senior SDET designs, develops, and maintains automated testing frameworks, collaborates on quality assurance, executes various tests, and integrates tests into CI/CD pipelines.

The Senior Talent Development Specialist will design and deliver learning solutions, partner with HRBPs, and evaluate program outcomes to enhance employee performance.

Support strategic initiatives and operationalize new processes and technology for Personal Lines. Maintain process documentation, KPIs/SLAs, triage support and incidents, manage BPIs backlog, lead change management and rollouts, coordinate cross-functional impacts, and support departmental operations including budgeting, training, and communications.

Serve as the first point of contact for claimants and policyholders reporting Auto, Property, and Commercial claims. Collect incident details, determine coverage, enter accurate data for adjuster assignment, answer questions about the claims process, and perform follow-up and departmental duties.

The Actuary will focus on pricing studies for insurance products, analyze data trends, collaborate with teams for insights, and enhance actuarial tools.

Serve as the Solution Owner for General Claims, aligning strategy with business processes and delivery teams. Capture complex requirements, define functionality, support backlog prioritization and sprint planning, lead stakeholder discussions, conduct UAT from a customer perspective, collaborate with vendors, and support training and operations to implement and transition process and technology changes.

Support business decisions by running queries, performing exploratory analysis, developing KPI dashboards and visualizations, and producing presentations. Collaborate with Data Engineers and cross-functional teams to align data definitions, improve source systems, comply with data governance, and monitor product and operational performance.

Prepare and report monthly/quarterly financial statements and regulatory reports, analyze financial statement line items, support accounting policy development, assist auditors, perform special projects, and identify process efficiencies and automation opportunities.

This role involves designing, developing, and implementing insurance products within the Commercial Lines department, including product maintenance and competitive analysis, acting as a subject matter expert for assigned lines of business.

Provide paralegal support to General Claims attorneys: conduct legal research, monitor Westlaw and dockets, analyze liens/child support/releases, draft correspondence and pleadings, prepare recurring reports, and assist with subpoenas and collections support.

The Project Manager will oversee projects from initiation to completion, ensuring stakeholder satisfaction and adapting project execution to meet objectives within a dynamic environment.

Investigate and analyze assigned subrogation claims to identify recoveries, negotiate liability and damage disputes, process recoveries and deductible payments, communicate professionally with insureds and third parties, and follow company procedures and state negligence laws to resolve claims efficiently while meeting departmental metrics.

Provide operational and production support for medical claims business users, manage incidents and triage requests, maintain and optimize business process documentation, support technology rollouts and change management, coordinate training and communication for new launches, and assist cross-functional teams with process improvement and departmental activities.