Jobs at Max Mara Fashion Group

Manages the full employee administrative lifecycle, including hiring, contract changes, termination, legal communications, time and leave tracking, payroll processing, tax calculations, and employee or management requests. Ensures compliance with employment laws, collective agreements, company procedures, and contractual requirements while supporting digital process improvements and organizational sustainability initiatives.

Manages store stock operations, including deliveries, inventory counts, stockroom organization, replenishment, transfers, returns, price changes, security tagging, and ticketing. Supports sales teams by ensuring product availability and maintains accurate stock records and system updates. Requires 1–3 years of retail stock or back-of-house experience, strong organization, accuracy, basic IT skills, conversational English, and the ability to work reliably under pressure.

Verifies ICT solutions against technical and functional requirements. Designs test plans, use cases, acceptance criteria, automated test scripts, and testing procedures. Performs unit, integration, safety, and regression testing; analyzes, documents, and tracks defects through resolution. Coordinates testing activities with management and promotes process improvement, digital technology adoption, and collaborative learning.

Analyzes internal customer needs, defines functional requirements, maps business processes, assesses feasibility, and plans implementation activities. Monitors internal and external development work, coordinates testing, releases, debugging, and issue resolution. Provides early production support, first-level assistance, documentation, user training materials, and product coordination while identifying improvements and promoting digital innovation.

Supports fashion library operations by processing internal and external loan requests, assisting heritage-related projects, promoting library policies, coordinating with suppliers, and developing best practices for stock and loan management. The role helps maintain current fashion-industry resources and preserve the brand’s history and identity.

Develops ICT software solutions from requirements through design, prototyping, coding, testing, integration, deployment support, troubleshooting, documentation, and maintenance. The role collaborates with IT professionals, supports end users beyond first-level help desk, monitors applications, and serves as a product expert. It also promotes AI-enabled development workflows, digital innovation, knowledge sharing, and sustainable operational practices.

Plans, builds, implements, and optimizes direct marketing campaigns across email, WhatsApp, and SMS. Supports omnichannel marketing initiatives, marketing automation journeys, Salesforce tool adoption, campaign delivery, A/B testing, performance reporting, and continuous process improvement. Collaborates with marketing, store, consumer engagement, and digital teams while identifying innovative solutions and sharing campaign insights.

Manage the brand’s online channels, ensuring timely updates and proper functionality. Coordinate content communication, supervise newsletter execution, address front-end technical issues, monitor consumer behavior, and recommend commercial actions. The role also supports digital process improvements, innovation, sustainability initiatives, and alignment with brand stakeholders. A degree in digital marketing, marketing, economics, or a related field is expected, along with Excel and PowerPoint knowledge and an interest in fashion.

Assists customers throughout the shopping experience, provides purchase guidance, achieves assigned sales targets, maintains displays and warehouse organization, collaborates with colleagues, follows company image standards, and supports digital, operational, and sustainability initiatives.

Create original AI-assisted graphics, digital mood boards, visual presentations, short-form videos, and HTML5 advertising campaigns. Collaborate with photographers, videographers, and designers to maintain visual consistency across brand communications. Monitor developments in AI applied to graphic design and support marketing and social media campaigns.

Create seasonally relevant Ready-to-Wear womenswear collections by developing concept inspiration, materials, silhouettes, sketches and prototypes; collaborate with Head of Design, PM, coordinators and technical teams; lead fittings, refine designs, research trends and promote digital tools and sustainable practices.

Internship role supporting the Communication Team: create digital moodboards, presentations, original graphics, short-form video content, and HTML5 digital ads. Collaborate with photographers, videographers, and designers to ensure brand-consistent visuals across channels.

As a Sales Assistant, you will welcome clients, support store goals, maintain merchandise presentation, handle customer queries, and represent the brand's values.

Provide luxury-level customer service, meet/exceed individual and team sales targets, build and maintain client relationships, offer styling advice and product knowledge, manage stock and visual standards, and collaborate with Harrods and Marella teams.

The VIC Engagement Specialist drives customer engagement through omnichannel strategies, manages VIC events, analyzes performance, and supervises team training and operations.

The Sales Assistant will welcome customers, support store goals, build client relationships, maintain store presentation, and resolve customer queries.

Max Mara Fashion Group seeks candidates for various roles, encouraging spontaneous applications across multiple departments including Fashion Design and Marketing. Passion and commitment to the brand are essential.

The Sales Assistant will assist customers, maintain store organization, achieve sales goals, and ensure high customer satisfaction. Experience in retail or service is required.

Support in-season pricing, markdowns, replenishment planning, and global product allocation. Monitor sell-in/sell-out KPIs, model campaign financial impact, manage pricing architecture across channels, produce budget variance and forecasting reports, implement BI tooling, and collaborate with product and commercial teams to set pricing positioning.