Jobs at Max Mara Fashion Group

Coordinates and plans back-end operational activities supporting customer engagement and brand marketing campaigns. Tracks campaign timelines, owners, materials, and deadlines; coordinates internal and external contributors; updates marketing plans; communicates campaign priorities to market and retail marketing contacts; supervises initiative subscriptions; and monitors digital communication delivery while providing first-level support.

Plans and evaluates online and offline advertising campaigns, recommends channels based on campaign data, budget, and communication strategy, and monitors performance against objectives. The role ensures media planning follows brand guidelines, coordinates creative campaign production, supports institutional communications, and generates actionable insights using advertising platforms and web analytics tools.

Coordinates digital marketing operations to achieve revenue and commercial objectives. Responsibilities include monitoring campaign performance and ROI, managing budgets, tracking market trends, implementing new tools and methodologies, coordinating staff and external suppliers, supporting team development, and promoting digital technology adoption and continuous improvement.

Supervises showroom sales operations, including product management, space design, sales campaign preparation, customer order execution, budgeting, assortment planning, and complaint management. Supports market development, customer portfolio growth, and sales team training while ensuring adherence to brand guidelines. Requires fluent Italian and English, showroom management experience, strong client relationship skills, excellent organization, and willingness to travel.

Manages brand communication execution across online, offline, and retail channels. Ensures consistent messaging, tone, visual identity, and brand expression; coordinates communication collaborators and consultants; monitors brand presence and reporting; supports editorial content development, innovation, sustainability initiatives, and digital process improvements.

Create original AI-assisted graphics, digital mood boards, visual presentations, short-form videos, and HTML5 advertising campaigns. Collaborate with photographers, videographers, and designers to maintain visual consistency across brand communications. Monitor emerging AI trends in graphic design. Requires a graphic design degree, at least two years of experience, and B2-level English proficiency.

Manages employee lifecycle administration from hiring through termination, including employment documentation, statutory communications, working-time records, leave and overtime accounting, payroll processing, payslips, tax calculations, and responses to personnel or management inquiries. Ensures compliance with labor laws, collective agreements, employment contracts, and company procedures while supporting digital process improvement and organizational sustainability initiatives.

Analyzes internal customer needs, defines functional requirements, maps business processes, assesses feasibility, and plans implementation activities. Monitors internal and external development work, coordinates testing, releases, debugging, and issue resolution. Provides early production support, first-level assistance, documentation, user training materials, and product coordination while identifying improvements and promoting digital innovation.

Supports fashion library operations by processing internal and external loan requests, assisting heritage-related projects, promoting library policies, coordinating with suppliers, and developing best practices for stock and loan management. The role helps maintain current fashion-industry resources and preserve the brand’s history and identity.

Develops ICT software solutions from requirements through design, prototyping, coding, testing, integration, deployment support, troubleshooting, documentation, and maintenance. The role collaborates with IT professionals, supports end users beyond first-level help desk, monitors applications, and serves as a product expert. It also promotes AI-enabled development workflows, digital innovation, knowledge sharing, and sustainable operational practices.

Plans, builds, implements, and optimizes direct marketing campaigns across email, WhatsApp, and SMS. Supports omnichannel marketing initiatives, marketing automation journeys, Salesforce tool adoption, campaign delivery, A/B testing, performance reporting, and continuous process improvement. Collaborates with marketing, store, consumer engagement, and digital teams while identifying innovative solutions and sharing campaign insights.

Create seasonally relevant Ready-to-Wear womenswear collections by developing concept inspiration, materials, silhouettes, sketches and prototypes; collaborate with Head of Design, PM, coordinators and technical teams; lead fittings, refine designs, research trends and promote digital tools and sustainable practices.

Provide luxury-level customer service, meet/exceed individual and team sales targets, build and maintain client relationships, offer styling advice and product knowledge, manage stock and visual standards, and collaborate with Harrods and Marella teams.

The VIC Engagement Specialist drives customer engagement through omnichannel strategies, manages VIC events, analyzes performance, and supervises team training and operations.

The Sales Assistant will welcome customers, support store goals, build client relationships, maintain store presentation, and resolve customer queries.

Max Mara Fashion Group seeks candidates for various roles, encouraging spontaneous applications across multiple departments including Fashion Design and Marketing. Passion and commitment to the brand are essential.

The Sales Assistant will assist customers, maintain store organization, achieve sales goals, and ensure high customer satisfaction. Experience in retail or service is required.