Jobs at Max Mara Fashion Group

As a Sales Consultant at Marella, you will assist customers, achieve sales goals, handle queries, and maintain store standards in a team-oriented environment.

Max Mara Fashion Group seeks candidates for various roles, encouraging spontaneous applications across multiple departments including Fashion Design and Marketing. Passion and commitment to the brand are essential.

The Sales Assistant will assist customers, maintain store organization, achieve sales goals, and ensure high customer satisfaction. Experience in retail or service is required.

The Sales Consultant assists customers, achieves sales objectives, maintains product displays, handles queries, and provides excellent service, all while building client relationships.

The Sales Consultant will assist customers, achieve sales goals, maintain product displays, and ensure high customer satisfaction while developing client relationships.

Support in-season pricing, markdowns, replenishment planning, and global product allocation. Monitor sell-in/sell-out KPIs, model campaign financial impact, manage pricing architecture across channels, produce budget variance and forecasting reports, implement BI tooling, and collaborate with product and commercial teams to set pricing positioning.

Support digital project teams by verifying functional compliance and technical feasibility, contributing to project planning and timeline monitoring, promoting digital tools and learning, tracking activities with appropriate tools, defining project scope/objectives, and assisting managers with stakeholder communications and solution presentations.

Lead strategic and operational HR for Australia across corporate and retail: manage recruitment/onboarding, payroll and statutory compliance, employee relations and dispute support, HRIS accuracy and process standardization, performance and talent management, and maintain Australian policy compliance (Modern Awards, NES, Fair Work). Partner with store managers, external payroll providers and legal counsel to implement HR systems and drive career development.

Create seasonally relevant Ready-to-Wear womenswear collections by developing concept inspiration, materials, silhouettes, sketches and prototypes; collaborate with Head of Design, PM, coordinators and technical teams; lead fittings, refine designs, research trends and promote digital tools and sustainable practices.

Design, develop, and document ICT software solutions across the full software lifecycle. Create prototypes and integrations, write quality code, perform testing and code reviews, debug and monitor applications, support beyond first-level, and produce technical documentation and training materials.

Analyze large and varied customer and business data to build ML/statistical models (CLTV/propensity), prepare and integrate datasets, design analysis environments/databases, run hypothesis tests and data mining, generate actionable CRM insights, present findings to stakeholders, and support relationship-marketing initiatives.

Internship role supporting the Communication Team: create digital moodboards, presentations, original graphics, short-form video content, and HTML5 digital ads. Collaborate with photographers, videographers, and designers to ensure brand-consistent visuals across channels.

As a Sales Assistant, you will welcome clients, support store goals, maintain merchandise presentation, handle customer queries, and represent the brand's values.

The Fashion Designer will conceptualize and execute designs for denim collections, collaborating with various departments, and ensuring innovation and brand alignment while managing multiple projects.

The Graphic Designer will create advanced graphics using AI, collaborate with media professionals, edit videos, and design HTML5 campaigns.

Provide luxury-level customer service, meet/exceed individual and team sales targets, build and maintain client relationships, offer styling advice and product knowledge, manage stock and visual standards, and collaborate with Harrods and Marella teams.

Provide first-level IT support via phone and email to office and retail users: diagnose and resolve minor issues, escalate when needed, track tickets, update customers, maintain knowledge base, collect feedback, and propose process improvements to ensure business continuity.

Support corporate-level customer data management and analytics for Max Mara Group brands. Perform data collection design, statistical analysis, profiling, data quality checks, KPI measurement, visualization, and manage assigned CRM projects under CRM Director guidance.

Own in-season and markdown pricing, replenishment planning, and global product allocation to balance inventory availability and profitability. Monitor KPIs, model campaign financials, manage markdowns, maintain pricing architecture across channels, produce variance and forecasting reports, leverage BI tools to automate analyses, and collaborate with Product and Commercial teams on pricing positioning.

The VIC Engagement Specialist drives customer engagement through omnichannel strategies, manages VIC events, analyzes performance, and supervises team training and operations.