The Consumer Engagement Operation is a role with a high organizational content which is responsible for coordinating and planning all the back end OPS activities aimed at the execution and implementation of the actions envisaged in the brands' marketing plans and respecting the deadline. Provide operational and organizational support to the Customer Engagement department
- Plans the preliminary activities necessary for the execution and go live of the actions envisaged in the brand marketing plans with evidence of the owner and the deadlines
- Monitors the progress of the works to ensure that the plans are respected
- Coordinates the internal and external staff for the creation\production\delivery of the materials necessary for the implementation of each campaign envisaged in the brand marketing plans within the agreed times
- Constant updating of the marketing plans with the contents for the implementation of the campaigns and related notification to the contact persons Customer Engagement Deployment market and the Retail Mktg contacts of the countries involved
- Sharing monthly communication focus contents with the Customer Engagement Deployment market contacts and the Retail Mktg contacts of the countries involved
- Supervises the collection of subscriptions to the marketing initiatives proposed in the seasonal marketing plans within the agreed deadline
- Monitoring the delivery status of digital communications and first level support for the market representatives involved for any problems
- Good knowledge of Excel and Power Point
- English B2
- Strong organizational and priority management skills
Skills Required
- Good knowledge of Excel
- Good knowledge of PowerPoint
- English proficiency at B2 level
- Strong organizational skills
- Strong priority management skills
What We Do
An Italian House of Brands, Family Owned Since 1951. Passion, commitment and tradition have created a unique fashion style: today 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature that make Max Mara Fashion Group one of the most famous worldwide. Max Mara Fashion Group, with 41 companies and over 5,500 employees, operates in 105 countries. Our ecosystem is made of 44 Depts, including Fashion Design, Marketing, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc. in an Holistic approach to our Customers and leveraging all the new digital competences. We are looking for travel companions. Travelers willing to explore new skills and abilities that have the shape of water and can adapt to different situations and find new paths not yet covered.
