Software Analyst & Project Specialist

Posted 11 Days Ago
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Reggio Emilia, Reggio nell'Emilia, ITA
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Analyzes internal customer needs, defines functional requirements, maps business processes, assesses feasibility, and plans implementation activities. Monitors internal and external development work, coordinates testing, releases, debugging, and issue resolution. Provides early production support, first-level assistance, documentation, user training materials, and product coordination while identifying improvements and promoting digital innovation.
Summary Generated by Built In
Job Description

The Software Analyst and Project Specialist contributes to the design of application solutions compliant with user needs, in terms of functionality provided, information flows exchanged and business processes supported. Among the main objectives of the role are: - the analysis of user needs

Qualifications

1.01 Collects the needs of the internal customer, encouraging the definition of requirements and conducting an initial analysis and feasibility assessment
1.02 Supports the internal customer in defining functional requirements, conducting business analyzes and process mapping to represent the AS-IS flows and TO-BE
1.03 Defines the plan of required activities and implementation times in order to present the solutions to the internal customer according to time and cost standards
1.04 Monitors the progress of development activities, even if carried out by external suppliers and, if necessary, you will develop components and/or functionalities yourself
1.05 Monitor and participate in testing activities (UAT) with the internal customer in order to ensure that the solution is consistent with the pre-established requirements and objectives
1.06 Yes interface with other ICT functions for release activities in order to cause the least possible inconvenience to the business in the transition phase to the new service and/or adoption of a new solution
1.07 Provide assistance in the early release phases to support the other functions in managing issues, carrying out and/or coordinating debugging and/or fix development activities
1.08 Tracks the activities carried out and produces the related documentation according to shared standards;
1.09 Deals with the production of material for end-user training ( user guide, tutorial...)
1.10 Acts as a product contact, coordinating with the other ICT functions to ensure the resolution of critical issues
1.11 Provides first level support where necessary and reports any need for technological and/or functional improvement
1.12 Promotes the development of role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's responsibilities
1.13 Promotes, adopts and develops the use of digital technologies within one's function in relation to both the management of the process and in relations with internal and external interlocutors involved in the business
1.14 Adopts significant behaviors and promotes operational/cultural actions for Sustainable Development, understood as the interconnection of practices oriented towards Environmental Care, Business Processes and Organizational Community

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The Company
HQ: Reggio nell'Emilia
5,693 Employees

What We Do

An Italian House of Brands, Family Owned Since 1951. Passion, commitment and tradition have created a unique fashion style: today 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature that make Max Mara Fashion Group one of the most famous worldwide. Max Mara Fashion Group, with 41 companies and over 5,500 employees, operates in 105 countries. Our ecosystem is made of 44 Depts, including Fashion Design, Marketing, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc. in an Holistic approach to our Customers and leveraging all the new digital competences. We are looking for travel companions. Travelers willing to explore new skills and abilities that have the shape of water and can adapt to different situations and find new paths not yet covered.

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