Jobs at IMPACT BPO SERVICES PTE. LTD.

Manages legal case workflows, medical records, billing documentation, client intake, treatment tracking, correspondence, scheduling, and litigation support. Maintains case management systems, communicates with clients and providers, prepares legal documents, verifies filing information, and protects sensitive data under HIPAA and privacy requirements.

Negotiate and resolve medical liens by preparing abatements, coordinating with providers and case managers, documenting communications in the CRM, and ensuring timely, accurate lien reductions in the firm and client interests.

Provides attorney-supervised legal and case-management support for New Jersey family law matters. Duties include drafting pleadings and discovery, organizing case files and financial records, conducting legal research, tracking deadlines and court dates, assisting with hearings and trials, coordinating with clients and courts, and maintaining confidentiality. Requires at least two years of family law paralegal experience and strong knowledge of New Jersey Family Court procedures.

Maintains organized personal injury case files, tracks liability and case progress, follows up on client intakes, prepares and reviews legal documents, and communicates with clients, medical offices, case managers, and attorneys. Ensures documentation is accurate, timely, and properly filed while managing multiple cases and escalating issues as needed. Requires strong organization, discretion, proactive problem-solving, near-native English proficiency, and familiarity with U.S.-based law firm workflows and legal case management systems.

Manage personal injury cases involving medical lien resolution. Responsibilities include reviewing medical billing and lien documentation, negotiating liens, balances, reductions, and payment arrangements, coordinating with attorneys, law firms, providers, insurers, and lien holders, resolving billing discrepancies, maintaining accurate case records, and following up to achieve timely settlements. The role requires fluent English, U.S. law firm and personal injury experience, medical lien negotiation expertise, strong communication, organization, multitasking, and attention to detail.

Provides administrative and case management support to attorneys, case managers, and paralegals. Responsibilities include legal research, document and case-file management, client intake, factual investigations, scheduling, medical-record coordination, data entry, communications, deadline tracking, and maintaining confidentiality. The role supports personal injury or civil litigation matters and requires strong organization, communication, accuracy, and multitasking skills.

Supports personal injury case managers from intake through settlement by maintaining case files, organizing medical records and bills, communicating with clients and third parties, drafting correspondence and legal documents, scheduling appointments and depositions, monitoring deadlines, and assisting with pre-litigation and settlement documentation.

Provides administrative and case management support for personal injury matters. Coordinates medical treatment, communicates with clients and providers, follows up on medical records, bills, insurance documentation, and property damage claims, and maintains accurate case information in Filevine. Supports case managers and attorneys by organizing documents, monitoring treatment progress, tracking pending tasks, and ensuring cases move forward efficiently.

Support attorneys with legal research, document drafting, case management, discovery, filings, trial preparation, and client/court communications while ensuring accuracy and compliance with deadlines and procedures.

Provide litigation support by drafting and responding to discovery, preparing court and Judicial Council forms, summarizing medical records, organizing productions and exhibits, managing Filevine case files and calendars, e-filing documents, and coordinating court reservations and attorney schedules.

Manage a full caseload of personal injury files from intake through settlement or litigation. Communicate with clients and stakeholders, coordinate medical treatment and records, track deadlines, maintain accurate case notes in case management systems, assist with demand and settlement documentation, and ensure confidentiality and compliance.

Provide administrative and customer-service support to US-based clients: manage calendars, emails, appointments, inquiries, files, schedules, and internal processes. Maintain professional communication, confidentiality, meet deadlines, and prioritize tasks with attention to detail.

Assist case managers by coordinating communications among clients, attorneys, and stakeholders; maintain accurate case files and documentation; schedule meetings and court appearances; prepare correspondence, reports, and legal documents; and provide general administrative support throughout the case lifecycle.

Support review, management, and resolution of medical liens for personal injury cases: track lien documentation, analyze medical bills and subrogation liens, maintain case logs, manage correspondence, collaborate with legal team, and ensure accurate data entry and timely case closure.