We are seeking a detail-oriented and organized Case Manager Assistant with prior experience in Personal Injury law to join our team onsite. This role supports Case Managers in handling personal injury cases from intake through settlement, ensuring smooth case progression and excellent client communication.
Responsibilities :Assist Case Managers with day-to-day case handling tasks
Maintain and update case files in the case management system
Collect and organize medical records, bills, and supporting documentation
Follow up with clients, medical providers, and insurance companies
Draft correspondence and prepare legal documents as requested
Schedule appointments, depositions, and meetings
Monitor case deadlines and ensure timely follow-ups
Provide status updates to clients when needed
Support pre-litigation processes and settlement documentation
Previous experience in Personal Injury law (required)
Experience working as a Case Manager Assistant or similar legal support role
Strong understanding of personal injury processes (medical records, demand packages, liens, etc.)
Excellent written and verbal communication skills in English
Strong organizational and multitasking abilities
Attention to detail and ability to meet deadlines
Proficiency in case management software and Microsoft Office
Ability to work onsite (in-office position)
Skills Required
- Previous experience in personal injury law
- Experience as a Case Manager Assistant or in a similar legal support role
- Strong understanding of personal injury processes, including medical records, demand packages, and liens
- Excellent written and verbal communication skills in English
- Strong organizational and multitasking abilities
- Attention to detail and ability to meet deadlines
- Proficiency in case management software and Microsoft Office
- Ability to work onsite
What We Do
Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.
