Legal Assistant

Posted One Month Ago
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Tegucigalpa, Distrito Central, Francisco Morazan, HND
In-Office
Entry level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Maintains organized personal injury case files, tracks liability and case progress, follows up on client intakes, prepares and reviews legal documents, and communicates with clients, medical offices, case managers, and attorneys. Ensures documentation is accurate, timely, and properly filed while managing multiple cases and escalating issues as needed. Requires strong organization, discretion, proactive problem-solving, near-native English proficiency, and familiarity with U.S.-based law firm workflows and legal case management systems.
Summary Generated by Built In

This role involves maintaining organized case files, tracking case progress, coordinating with clients and medical offices, and ensuring all legal documentation is accurate and timely. The ideal candidate has experience in personal injury case management, is highly organized, detail-oriented, and communicates effectively in near-native English. This position requires proactive problem-solving, discretion, and the ability to manage multiple cases simultaneously while supporting a U.S.-based law firm’s workflow and client services.

Responsibilities
  • Follow up on client intakes, ensuring all required information is complete and accurate.

  • Track and update liability status for active cases.

  • Assist with ongoing case tracking and status updates within the case management system.

  • Prepare, review, and manage declaration pages and related legal documents.

  • Maintain organized and up-to-date digital case files.

  • Ensure all case documentation is accurate, timely, and properly filed.

  • Communicate professionally with clients regarding case status and next steps.

  • Escalate case-related issues to the Case Manager or attorney as needed.

Qualifications 
  • Proven experience in Personal Injury case management (required).

  • Previous experience as a Case Manager Assistant, Legal Assistant, or similar role.

  • Near-native English proficiency (C2 level) in both written and spoken communication.

  • Strong understanding of personal injury case workflows and terminology.

  • Excellent organizational skills and attention to detail.

  • Ability to manage multiple cases and follow-ups simultaneously.

  • High level of professionalism, discretion, and reliability.

  • Experience working with U.S.-based law firms and Personal Injury cases.

  • Familiarity with legal case management systems or CRMs.

  • Ability to work independently and proactively.

  • Resourceful, detail-oriented, and naturally proactive in problem-solving.

  • Familiarity with legal tools and documentation procedures.

Skills Required

  • Proven experience in personal injury case management
  • Previous experience as a Case Manager Assistant, Legal Assistant, or similar
  • Near-native English proficiency at C2 level in written and spoken communication
  • Strong understanding of personal injury case workflows and terminology
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple cases and follow-ups simultaneously
  • Professionalism, discretion, and reliability
  • Experience working with U.S.-based law firms and personal injury cases
  • Familiarity with legal case management systems or CRMs
  • Ability to work independently and proactively
  • Resourceful, detail-oriented, and proactive problem-solving ability
  • Familiarity with legal tools and documentation procedures
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The Company
69 Employees
Year Founded: 2004

What We Do

Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.

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