We are looking for a highly organized, detail-oriented, and experienced Legal Assistant (Paralegal) to join our team. The ideal candidate must have previous experience working with U.S. law firms, specifically in the Personal Injury (PI) field, and possess advanced English communication skills.
This position requires someone with a solid understanding of personal injury case management, legal documentation, client communication, and administrative support. The candidate will play an important role in ensuring that legal cases move forward efficiently while maintaining accurate records, meeting deadlines, and providing consistent support to attorneys and legal teams.
Requirements:C2 English proficiency (Near-Native level) – Excellent verbal and written communication skills are essential.
Previous experience working with a U.S.-based law firm.
Proven experience as a Legal Assistant or Paralegal in the Personal Injury (PI) field.
Familiarity with Personal Injury legal processes, case management, and legal terminology.
Experience handling legal documentation, case files, client communication, and follow-ups.
Strong organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines.
High attention to detail and accuracy when handling sensitive legal information.
Ability to work independently while collaborating effectively with attorneys and other team members.
Strong communication, problem-solving, and multitasking abilities.
Maintain, organize, and update legal case files, records, and documentation, ensuring accuracy and proper recordkeeping.
Coordinate communication between clients, attorneys, medical providers, insurance representatives, and other relevant parties.
Monitor case progress and provide administrative support throughout the different stages of Personal Injury cases.
Assist with client communication and follow-ups, ensuring timely responses and proper case updates.
Coordinate medical treatment and appointments, including follow-ups with healthcare providers when necessary.
Track important deadlines, pending documentation, case milestones, and other time-sensitive requirements.
Prepare, review, organize, and maintain legal documents, reports, correspondence, and case-related records.
Support scheduling and coordination of meetings, appointments, and other legal activities.
Assist with billing, reporting, and administrative workflows related to case management.
Follow up on outstanding documentation and ensure that all necessary information is properly recorded and available.
Provide general legal and administrative support to attorneys and the legal team to ensure smooth daily operations.
Skills Required
- Previous experience in plaintiff personal injury
- Litigation and discovery experience
- Familiarity with CasePeer
- Familiarity with Box
- Strong organizational and multitasking skills
- Excellent written and verbal communication abilities
- Ability to work independently and meet deadlines
- High attention to detail and accuracy
- Professional demeanor with a client-focused mindset
- Ability to handle confidential information with discretion
- Knowledge of California personal injury claims and litigation processes
- Familiarity with discovery procedures and deadlines
- Understanding of medical terminology and billing practices
- Experience handling UM/UIM claims
- Experience managing liens and settlement documentation
- Solid understanding of insurance claim procedures
What We Do
Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.
