Case Manager / Litigation Assistant

Posted 13 Days Ago
Be an Early Applicant
Tegucigalpa, Distrito Central, Francisco Morazan, HND
In-Office
Entry level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Support plaintiff personal injury cases from intake through settlement: manage claims, request and organize medical records and liens, monitor treatment and deadlines, coordinate appointments, assist with discovery and demand packages, maintain files in CasePeer and Box, communicate with clients/providers, and support attorneys through litigation and settlement processes.
Summary Generated by Built In

We are seeking a highly organized and detail-oriented Case Manager / Litigation Assistant to support personal injury cases from pre-litigation through litigation. This role requires strong case management skills, the ability to handle discovery processes, and excellent communication with clients, providers, and legal teams.

Requirements:
  • Previous experience in plaintiff personal injury strongly preferred

  • Litigation and discovery experience is a plus

  • Familiarity with CasePeer is preferred

  • Strong organizational and multitasking skills

  • Excellent written and verbal communication abilities

  • Ability to work independently and meet deadlines

  • High attention to detail and accuracy

  • Professional demeanor with a client-focused mindset

  • Ability to handle confidential information with discretion

Preferred Skills
  • Knowledge of California personal injury claims and litigation processes

  • Familiarity with discovery procedures and deadlines

  • Understanding of medical terminology and billing practices

  • Experience handling UM/UIM claims

  • Experience managing liens and settlement documentation

  • Solid understanding of insurance claim procedures

Responsibilities:
  • Manage personal injury cases from intake through settlement

  • Handle insurance claims, Letters of Representation, and coverage tracking

  • Monitor client treatment, coordinate appointments, and maintain case updates

  • Support attorneys with litigation and discovery, including drafting responses

  • Communicate with clients to gather documentation and review case details

  • Track deadlines, follow-ups, and ensure timely case progression

  • Request and organize medical records, billing, and lien documentation

  • Maintain accurate and organized files in CasePeer and Box

  • Conduct regular follow-ups with clients and providers

  • Assist with demand packages, settlements, and case resolution

  • Document all activities and maintain compliance with internal processes

  • Track daily activity, report progress, and resolve missing items promptly

Skills Required

  • Previous experience in plaintiff personal injury
  • Litigation and discovery experience
  • Familiarity with CasePeer
  • Familiarity with Box
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to work independently and meet deadlines
  • High attention to detail and accuracy
  • Professional demeanor with a client-focused mindset
  • Ability to handle confidential information with discretion
  • Knowledge of California personal injury claims and litigation processes
  • Familiarity with discovery procedures and deadlines
  • Understanding of medical terminology and billing practices
  • Experience handling UM/UIM claims
  • Experience managing liens and settlement documentation
  • Solid understanding of insurance claim procedures
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The Company
69 Employees
Year Founded: 2004

What We Do

Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.

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