Teams at IMPACT BPO SERVICES PTE. LTD.

Manage insurance coverage, carriers, billing, and liens for personal injury cases. Serve as primary carrier contact, identify first- and third-party coverage, protect client recoveries by resolving liens and subrogation, maintain billing accuracy, and prepare comprehensive damage records.

Manage daily office operations, lead administrative staff, coordinate scheduling and patient/case flow, ensure compliance, maintain records, resolve operational issues, and improve processes with leadership.

Provide administrative and customer-service support to US-based clients: manage calendars, emails, appointments, inquiries, files, schedules, and internal processes. Maintain professional communication, confidentiality, meet deadlines, and prioritize tasks with attention to detail.