Jobs at iA Financial Group

Develops proactive education and member engagement strategies for Group Benefits and Retirement Solutions. Partners with Sales, Service, Marketing, Implementation, and client teams on complex opportunities, leading initiatives from solution design through implementation and continuous improvement. Uses data, feedback, and industry trends to measure impact and recommend improvements. Builds scalable processes, trains and mentors Educators, and supports business development, client retention, and member experience objectives. The role requires occasional travel within the province and some travel across Canada.

Leads Canadian equity research across assigned sectors and companies, developing financial models, valuations, investment theses, and stock recommendations. Presents actionable ideas to portfolio managers, contributes to portfolio discussions, conducts management and industry research, monitors investments, and prepares investment briefs. The role requires at least five years of public-company analysis experience, advanced Excel and financial-modeling skills, sector expertise, strong investment judgment, and advanced English and French proficiency.

Processes biweekly North American payroll for more than 10,000 employees, manages employee lifecycle payroll changes, prepares reports and tax documents, handles special payments and government forms, supports audits, resolves complex payroll inquiries, and contributes to process improvements and payroll projects. The role requires advanced Workday and Excel expertise, North American payroll knowledge, payroll accreditation, strong organizational skills, public-speaking ability, and advanced French proficiency.

Supports sector risk and compliance leaders for insurance, savings, and group retirement operations. Identifies and assesses operational, regulatory, technology, information security, AI, third-party, model, fraud, and business continuity risks; designs controls and risk indicators; monitors incidents and action plans; improves risk dashboards and reporting; advises leadership on strategic initiatives and transformation projects; and coaches team members on risk management practices.

As a Pricing Consultant, you will evaluate risks in life insurance, produce high-quality evaluations, negotiate with reinsurers, and provide strategic support to sales teams. You will also train stakeholders on advanced pricing philosophies and oversee financial analysis within pricing teams.

Develops Power BI dashboards, business indicators, exploratory analyses, digital analytics, cybermetry, NPS reporting, and customer journey insights. Transforms and automates data, validates tagging and instrumentation, identifies satisfaction and conversion drivers, and translates complex findings into actionable recommendations. Partners with customer experience, digital product, technology, data, operations, distribution, and marketing teams to deliver iterative, reusable analytical solutions.

Le directeur des ventes gère la performance commerciale d’un territoire, fixe les objectifs, analyse les résultats et développe les relations avec les concessionnaires et comptes majeurs. Il dirige, mobilise et coache une équipe de consultants, assure la qualité des services, supervise les ressources humaines et contribue aux initiatives stratégiques. Le poste exige une solide expérience en vente automobile, en gestion d’équipes et en développement des affaires, ainsi qu’une connaissance du marché automobile et des produits financiers.

Gère des dossiers litigieux en assurance de dommages et responsabilité civile, élabore des stratégies de règlement, représente l’entreprise et ses assurés devant les tribunaux, fournit des opinions juridiques et collabore avec les équipes de réclamations et d’opérations. Le rôle comprend également les interrogatoires statutaires, les demandes d’accès à l’information, le suivi de la jurisprudence et la participation à l’amélioration continue.

Develops and grows an investment advisor network across the Vancouver region through recruitment, onboarding, coaching, business development support, and relationship management. The role helps advisors establish client acquisition and planning practices, adopt CRM and digital tools, build pipelines, and achieve sustainable productivity. It also supports regional growth initiatives, coordinates with leadership and cross-functional teams, and provides insights on advisor needs and trends.

Leads operational risk and internal audit activities, including audit planning, risk assessment, testing, sampling, stakeholder interviews, reporting, and management presentations. Oversees audits covering governance, enterprise risk, security, financial accounting, business continuity, third-party risk, treasury, and cross-functional risks. Advances audit methodologies through analytics, continuous auditing, monitoring, and dashboards while coaching team members and improving internal controls and risk management.

Develop and maintain Salesforce solutions through design, configuration, integration, testing, deployment, monitoring, and production support. Collaborate with product owners, end users, and technical peers to validate requirements and deliver secure, scalable solutions. Contribute to API and event-driven integrations, CI/CD pipelines, code reviews, documentation, Agile ceremonies, and continuous performance improvement.

Plans and analyzes contact centre workforce capacity, including schedules, vacations, holidays, and offline activities. Produces forecasts, variance analyses, dashboards, and recommendations while advising managers on service levels, adherence, abandonment, and operational efficiency. Optimizes Genesys WFM processes and decision-support tools, monitors KPIs, identifies improvement opportunities, and collaborates with operations, analytics, and project management teams.

Provides phone and email support to financial-services sales professionals, handling administrative requests related to individual savings and retirement products. Ensures files are complete, follows sales and transaction procedures, resolves complex cases with manufacturer teams, maintains policy and systems knowledge, and delivers accurate, relationship-focused service in French and English.

The Scrum Master will improve delivery visibility, identify and resolve blockers, coordinate dependencies, facilitate Agile practices, support planning and prioritization, and drive continuous improvement. The role requires leadership without formal authority, strong judgment, communication, facilitation, problem-solving, and relevant Scrum Master or technology delivery experience. A bachelor's degree is required, while analytics, data engineering, AI, automation experience, Scrum certification, and SAFe knowledge are preferred.

Analyze employee survey data, administer onboarding, exit, and ad hoc surveys, advise stakeholders on survey design and results, prepare reports and executive communications, support KPI development, and provide expertise on employee voice, engagement, and HR data interpretation.

Leads the vision, strategy, design, measurement, and continuous improvement of advisor and client process journeys. Develops transformation roadmaps, business cases, metrics, and ROI objectives; coordinates complex Agile initiatives, EPICs, Features, testing, governance, and stakeholder delivery. Represents client and advisor needs through research and journey analytics while driving change management, adoption, training, and organizational readiness across business and technology teams.

Provides senior technical guidance on complex home insurance claims, including major losses, liability, bodily injury, hidden defects, recovery, and subrogation. Mentors claims adjusters and reviewers, analyzes sensitive or litigated files, recommends coverage and settlement strategies, supports field coaching and training, and improves standards, procedures, tools, and industry practices. Requires advanced English, occasional travel, a valid damage insurance claims adjuster license, and at least 15 years of relevant experience.

Designs secure, scalable application solutions for life insurance policy administration. Translates business requirements into technical designs, supports architecture and technology decisions, collaborates with cross-functional teams, manages risks and integrations, maintains technical documentation, resolves production incidents, and promotes operational standards. The role also leads adoption of generative AI tools such as Copilot and Claude to improve team productivity and quality.

Own the Salesforce Hub product backlog and serve as the primary liaison between business units, IT, architects, experts, and partners. Assess needs, prioritize initiatives, facilitate discovery workshops, demonstrations, proofs of concept, and proofs of value, and evaluate benefits and feasibility. Maintain expertise in Salesforce products, licenses, contracts, and capabilities; track adoption and value; promote best practices; and translate business needs into scalable solutions.

Designs and implements talent, leadership, and artificial intelligence learning programs. Partners with stakeholders to identify development needs, integrates emerging trends, measures program impact, manages multiple initiatives, prepares documentation and presentations, and promotes a continuous learning culture. Requires strong analytical, communication, project coordination, collaboration, and bilingual French-English skills.