Harvard Business Publishing
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The Marketing Systems and Operations Specialist will optimize marketing operations by executing global strategies, utilizing marketing technology platforms, managing system integrations, analyzing marketing data, and providing actionable insights to enhance campaign performance.
The Senior Data Scientist at Harvard Business Publishing will develop data-driven features, conduct research and build machine learning models to enhance edtech and media products, support strategic decision-making, and collaborate with engineering teams on a customer-facing chatbot and other data initiatives.
The Project Service Specialist will support client engagement for leadership development solutions, offering comprehensive assistance throughout the project lifecycle. Responsibilities include providing task-based support, collaborating with internal and external stakeholders, and utilizing technical proficiency to navigate complex project landscapes. This role emphasizes organizational skills, communication, and problem-solving to enhance project outcomes in a dynamic environment.
The Project Service Specialist at Harvard Business Publishing will provide support throughout the project lifecycle, ensuring high-quality deliverables and client satisfaction. Responsibilities include collaborating with internal and external stakeholders, maintaining product plans, and navigating complex technical landscapes while upholding a customer-centric approach.
The Accounts Receivable Specialist is responsible for coordinating with customers to collect pending invoices, applying payments, maintaining TDS certificates, and performing account reconciliations. They will interact with customers via email and phone, monitor bank statements for receipts, and ensure timely invoicing through vendor portals.
The Product Marketing Manager at Harvard Business Publishing leads promotional strategies for leadership development solutions, developing global marketing plans, customer personas, and product positioning. This role requires collaboration with product management, sales, and customer success teams to align messaging and support successful launches while analyzing product performance metrics and industry trends.
The Marketing Specialist will manage internal communications, coordinate marketing materials, oversee client stories, and assist with product launches and website updates. Responsibilities include supporting marketing strategy execution, monitoring product performance, developing sales enablement materials, and ensuring internal and external communication alignment.
The Sales Operations Specialist manages invoicing and revenue recognition, ensuring accurate contract entry and optimizing CRM tools, especially Salesforce and Workday. They develop systems for efficiency, support non-contract invoicing, and ensure compliance in contract lifecycle management.
The Finance Associate will manage financial records, prepare reports, ensure compliance with regulations, and manage accounts payable and receivable. Responsibilities include recording taxes, ensuring vendor payments, collaborating for financial accuracy, assisting in budgeting, and maintaining purchase orders through Workday.
The Principal DevOps Architect at Harvard Business Publishing will design and implement a robust DevOps environment, improve automation, and enhance service reliability. This role involves optimizing CI/CD pipelines, integrating DevOps tools, and fostering collaboration across teams while mentoring engineers and proposing new methodologies.
The Systems Analyst reviews and assesses existing IT systems, collaborates with stakeholders to identify necessary improvements, builds new systems to address issues, and creates reports on proposed upgrades. They assist in implementing enhancements, conduct testing, train employees on new systems, and ensure quality and performance throughout the implementation process.
The Project Service Specialist will provide comprehensive support throughout the project lifecycle for leadership development solutions, ensuring high-quality client engagement. Responsibilities include task-based support, collaboration with stakeholders, maintaining enablement plans, and navigating complex technical landscapes, all while demonstrating exceptional organizational and communication skills.
The Technical Product Support Specialist manages day-to-day operations of Corporate Learning products, providing technical support and troubleshooting for customer-facing applications. Responsibilities include assisting client admins, collaborating with cross-functional teams, managing escalations, and ensuring processes meet defined SLA timelines.
The Strategic Relationship Manager will drive market expansion for Harvard Business Publishing in Europe, focusing on consultative and value selling strategies within the higher education sector. Responsibilities include developing a sales strategy, managing relationships with key stakeholders, maintaining product knowledge, and collaborating with internal teams to achieve revenue targets.
The Senior Sales Support Specialist supports the sales team by conducting research and analysis to identify revenue opportunities and trends in HR and Organizational Behavior. Responsibilities include mentoring research analysts, creating quality reports, and utilizing data insights to tailor solutions for clients while mastering content management systems and presentation tools.
The Vice President of Data & Analytics will lead HBP's data strategy, manage a team of data professionals, and implement analytics initiatives to drive innovation and enhance customer experience. This role involves collaboration with senior leaders and various business units to align data initiatives with organizational goals.