Produce and execute live virtual events (webinars/videoconferences) end-to-end: setup, live delivery, troubleshooting, recording, reporting, and client-facing support across global time zones.

Provide Tier 2 technical and administrative support for Harvard Business Impact learning platforms. Troubleshoot SSO, datafeeds, integrations, user access, and content delivery; manage tickets; configure platforms and reporting tools; document solutions and collaborate with cross-functional teams to improve support processes.

The Learning Platform Operations Specialist manages client learning products, provides Tier 1 support, collaborates with teams, and ensures quality operational delivery.

The Project Manager at Harvard Business Publishing leads client delivery of leadership development solutions, managing projects and ensuring high-quality outcomes through coordination with key stakeholders and clients.

Lead people initiatives that drive growth and performance, advise leaders on HR strategies, and manage employee relations within the organization.