Jobs at Fora

The Groups Coordinator manages operations for group business, overseeing training, events, and advisor programming, ensuring smooth execution and efficiency.

The AI Production Coordinator will manage production workflows for training content, edit videos, and enhance AI-assisted processes to improve efficiency.

Lead and scale foundational platform systems: optimize PostgreSQL performance, build CI/CD pipelines, manage message queues, implement IaC with Terraform, architect observability, drive security and SLOs, and maintain container orchestration to ensure reliability, scalability, and developer velocity.

Develop and maintain advisor payment systems; collaborate with cross-functional teams to enhance user experience and financial transparency; manage backend services.

The Director of Cruise Partnerships will lead the cruise partner strategy, manage supplier relationships, and oversee a small team, enhancing advisor value and revenue growth.

Own end-to-end booking ingestion and advisor payouts; design and automate workflows, build KPIs and reporting, lead and grow a HQ and offshore FinOps team, and partner cross-functionally with Product, Engineering, Data, and Advisor Experience to resolve payment issues and scale operations.

Design and implement scalable backend systems for advisor payments, ensuring accuracy and performance, while collaborating with product teams to enhance user experience.

The Sales Coordinator manages inbound leads, conducts outreach, maintains CRM hygiene, identifies workflow improvements, and tracks sales activity metrics.

Own and build the advisor insights function: design reporting infrastructure, dashboards, KPI frameworks, and data narratives to inform coaching, portfolio planning, and growth. Surface trends and next-best actions using AI, automate reporting workflows, and deliver advisor benchmarking and business review support.

Build and lead a new business-strategy and sales function for Fora X, coaching a portfolio of high-performing advisors, conducting growth reviews, surfacing revenue opportunities, and designing scalable playbooks, workflows, hiring profiles, and escalation protocols. Partner with Ops, Product, and Data to drive advisor retention and growth while owning escalations and feeding insights back to leadership and product.

The Senior/Staff Backend Engineer will build AI-driven products, optimize performance, collaborate with teams, and establish best practices for Applied AI at Fora.

The Senior/Staff Full Stack Engineer will develop AI-driven products, enhance the advisor portal's functionality, and ensure system reliability using best practices in software and AI development.

As a Senior Frontend Engineer at Fora, you'll build and enhance the Advisor Experience, collaborating with Product and Design to develop web applications that support travel advisors in managing client interactions and bookings.

The Senior Backend Engineer will build and manage the backend systems for Fora's products, implementing new functionalities, optimizing architecture, and collaborating with cross-functional teams.

Lead booking operations support for Fora advisors, owning complex booking escalations, managing a distributed contractor support team, improving tooling and SOPs, surfacing systemic issues to Product/Engineering/Finance, and driving scalability initiatives while meeting support SLAs and mentoring new team members.

Own high-touch sales for top-tier travel advisors and agencies: manage inbound/outbound pipeline, guide $300K–$2M+ transitions, close complex consultative deals, represent Fora at industry events, and shape outbound playbooks while coordinating internal stakeholders for seamless advisor onboarding.

Provide prompt, empathetic support across booking, account, finance, and advisor experience queues via Intercom. Resolve inquiries end-to-end, meet SLA/CSAT/AHT/FCR targets, maintain macros/SOPs, improve tooling and AI/chatbot automation, and help onboard and mentor new team members while partnering with cross-functional teams.

The Head of Operations will accelerate Fora's growth across Asia through P&L management, strategy execution, compliance, advisor success, and team leadership.

The Wolf Program offers an entry-level opportunity in business operations, providing training and exposure across travel company functions, fostering entrepreneurial skills.

Lead a cross-functional web sprint team to build and scale Fora's web platform, CMS, landing page tooling, design system, and web performance. Partner with Product, Design, and Growth to deliver acquisition and onboarding features, provide technical leadership and architecture guidance, mentor engineers, recruit talent, and maintain sustainable delivery practices in a fast-growing startup.