Jobs at CXM

Lead end-to-end MT4/MT5 platform operations: audit current setup, establish uptime and incident baselines, implement monitoring/observability, develop runbooks and recovery playbooks, lead production incident response and RCA, build and run a 24/7 operations team, manage vendor relationships, and transition platform operations in-house.

The Account Executive will manage client relationships, ensure customer satisfaction, identify upselling opportunities, and work closely with the sales team to maximize revenue.

Manage customer inquiries via chat, email, and calls, ensuring client satisfaction while updating records and collaborating with departments.

The Back Office Support Specialist evaluates business processes, manages trading issues, performs financial checks, and ensures compliance with KYC procedures while enhancing operational efficiency.

The Business Development Manager will build client relationships, track sales metrics, meet financial goals, and maintain knowledge of the forex industry in a B2B context.

The Business Development Manager will identify partnerships, develop new relationships, maintain existing business, and ensure project success to contribute to company growth.

The Business Development Manager identifies partnership opportunities, develops and maintains relationships to grow business, drives sales, and executes strategies for project success.

The Business Development Manager will identify partnership opportunities, develop new relationships, maintain existing business, and ensure project success through sales-oriented strategies.

The Account Executive will manage client relationships, identify upselling opportunities, and ensure excellent customer service while collaborating with internal teams to drive revenue growth.

As a Customer Support Specialist, you will assist clients with trading accounts, resolve issues, provide product information, and manage communications across various channels.

The Business Development Manager will identify partnerships, develop new relationships for business growth, maintain existing accounts, and ensure project success while meeting sales targets.

The Back Office Executive will evaluate business processes, coordinate with departments, manage tickets, perform KYC validation, and improve operational efficiency.

Provide timely multi-channel support (chat, email, phone) for trading platform clients, resolve technical and transactional issues, maintain CRM records, coordinate internal follow-ups, schedule callbacks, and adhere to SOPs and company policies while working rotating shifts.

Develop and execute integrated, data-driven multi-channel marketing strategies to increase brand awareness, generate leads, improve campaign conversion, and support business growth for a global financial services/trading organization. Manage content, social media, email, events, and creative production; analyze campaign performance; coordinate cross-functional teams and report marketing KPIs to senior management.

Design visually compelling marketing and brand assets for digital and offline channels. Create social and campaign graphics, translate Forex/trading concepts into clear visuals, maintain brand consistency, support integrated marketing, manage multiple projects, and keep design systems and templates organized to improve efficiency and campaign performance.