Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Coordinate with risk dept on leverage changing request, or any escalated trading issues
-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
-Liaising with technology provider on any complex situation dispute
- Cross checking with PSP on funding issues
- Managing internal ticketing on any feedback or issues arise within the dept
-Performing financial checks on any transaction or transfer within the system
- Collecting appropriate information of any complaint on technical perspective
l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
Requirements
Requirements:
-A bachelor’s degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice.
-Exceptional analytical and conceptual thinking skills.
-Advanced technical skills.
-Great attention to minute details, meticulously excellent to numbers and procedures.
-Fundamentally analytical and conceptual thinking skills.
-Experience creating detailed reports and giving presentations.
-Competency in Microsoft applications including Word, Excel, and Outlook.
-A track record of following through on commitments.
-Excellent planning, organizational, and time management skills.
-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Top Skills
What We Do
CXM Group, a global leader in the FX and CFD industry since 2015, is redefining the trading experience. Our mission is to empower traders with advanced tools, exceptional resources, and unparalleled market conditions across several asset classes including forex, indices, shares, metals, commodities and cryptocurrencies. Backed by decades of expertise across Asia Pacific, the US, and Europe, our award-winning team has earned a reputation for innovation, reliability and excellence. We offer SWAP-free trading for all clients, unlimited leverage, best trading terms on gold, competitive spreads, deep liquidity, and strong partnerships with tier-one banks and prime brokers. At CXM, we integrate cutting-edge technology with outstanding service to help our clients achieve their full potential. Serving B2B, institutional, and retail clients, we provide tailored solutions to suit every trading journey.
