Jobs at Choice Hotels International

The Senior Analyst delivers analytics and insights for sales performance, supports budgeting, and conducts competitor analyses, ensuring strategic decision-making for the Development organization.

Provide administrative and research support to the Corporate Sales team, produce reports and presentations, resolve customer and internal requests, maintain stakeholder relationships, coordinate cross-functionally, support special projects and continuous improvement, assist training, and travel up to 10%.

Lead and scale a complex, multi-team product portfolio by defining multi-year strategy, developing Directors and Senior Managers, designing operating models, allocating budget and resources, resolving cross-functional issues with Engineering/Design/Data/Commercial, making staffing decisions, and owning portfolio outcomes and performance.

Own end-to-end design for product initiatives: conduct customer research and discovery, prototype and test concepts, produce production-ready UI and design systems, collaborate with product and engineering, and iterate post-launch using data to improve usability, accessibility, and business outcomes.

The Project Director manages the onboarding process for hotel projects, ensuring compliance with standards and timely openings while serving as the main contact for owners and developers.

Support franchise properties in configuring and optimizing revenue management systems, onboard and train hotels on ChoiceMAX, handle system support escalations (ChoiceNOW), perform system audits and usage analysis, collaborate with vendors and internal teams to resolve issues, and contribute to revenue management projects and process improvements.

The Software Engineer 2 in the Data Domain will develop data pipelines, build ETL jobs, and participate in Scrum teams while learning from senior developers to grow technical skills in a collaborative environment.

As a Software Engineer 1, you will contribute to data collection, build ETL jobs, and develop a Big Data framework as part of a Scrum team.

The Senior Paid Media Manager leads and optimizes paid media strategies, manages agency partnerships, and translates data insights into actions to improve campaign performance.

Lead discovery and delivery for complex, cross-functional product problems. Shape product strategy, turn ambiguity into decisions using research, data, prototyping, and experimentation. Influence across product, engineering, design, operations, and commercial teams. Drive business-focused recommendations, mentor other PMs informally, and raise the standard for product practice and outcomes.

Lead product strategy and roadmap for ChoiceConnect franchisee portal and underlying Salesforce platform. Drive discovery, define product problems, partner with design and engineering, champion AI/automation, set KPIs, measure impact, and continuously improve franchisee experience and platform capabilities.

Responsible for ensuring quality in software testing by creating automation frameworks, contributing to CI/CD processes, and mentoring junior members, while executing and analyzing automated tests.

The Senior Manager leads analytics and AI strategy at Choice Hotels, driving data-driven decisions, ensuring alignment with business goals, and promoting organizational change through analytics and AI fluency programs.

Provide second‑level support for enterprise applications: investigate incidents, analyze logs and databases, monitor availability with Grafana/OpenSearch, manage tickets in ServiceNow, perform real‑time triage, escalate to engineering, participate in on‑call rotation, and collaborate with cross‑functional teams to resolve outages.

Lead enterprise architecture strategy and reference architecture, partner with business and technology leaders, design scalable cloud and API-based systems, govern architecture standards, mentor teams, drive innovation and roadmap for platform evolution while ensuring resilience, observability, and alignment with business objectives.

Drive activation, adoption, and post-sale growth for corporate accounts on Choice Business Direct. Lead end-to-end onboarding, build activation plans, analyze account performance, identify expansion opportunities, and coordinate cross-functional teams to optimize revenue and client success. Maintain Salesforce records, dashboards, SOPs, and present strategic recommendations to leadership.

Drive regional revenue performance through pricing strategy, forecasting, and program execution. Monitor results, diagnose underperformance, lead franchisee engagement, coordinate cross-functional delivery, and improve ROCS capabilities to increase RevPAR and RPI.

Lead global billing operations and strategy for Choice Hotels, ensuring accurate invoicing, revenue recognition, SOX compliance, and KPI reporting. Drive billing transformation, automation, system implementations, cross-functional issue resolution, and manage a team of direct reports while improving processes, controls, and customer/franchise relationships.

Provide shift-based technical support and training for SkyTouch SaaS property management system. Troubleshoot software and hardware issues, manage incidents from creation to resolution, escalate appropriately, document actions, restore services quickly, and deliver positive customer experiences to internal and external stakeholders.

Drive CDP product vision, roadmap, and governance to enable personalization and activation across marketing and digital channels. Coordinate marketing, loyalty, analytics, and technology teams to scope, deliver, and measure CDP use cases, manage dependencies, ensure data readiness, and realize measurable business value through testing, measurement, and adoption.