Jobs at Choice Hotels International

Manages a portfolio of 60–65 corporate accounts, negotiating preferred travel programs, groups, events, and project RFPs. Develops account plans, conducts executive business reviews, identifies prospects, and converts new accounts. Maintains CRM data, analyzes account and market data, presents customer proposals, and grows hotel revenue share. Requires B2B enterprise sales experience, CRM proficiency, and travel up to 25–50%.

Supports procurement through KPI reporting, spend and vendor analysis, contract and documentation management, RFP administration, and process improvement. The role identifies cost-saving opportunities, monitors vendor performance and compliance, maintains contract repositories, documents workflows, and assists with automation initiatives. It collaborates with category managers, finance, vendors, and internal stakeholders while preparing leadership presentations and summaries.

Leads the strategy, performance, growth, financial results, and guest experience for Choice Hotels’ seven-brand Upscale portfolio. Develops long-term brand and portfolio strategies, manages multi-unit P&L outcomes, strengthens owner and franchisee value propositions, and drives hotel performance and expansion. Partners across marketing, commercial, operations, loyalty, technology, development, and franchise services while leading a high-performing team and influencing senior stakeholders, owners, and operators.

Leads complex, cross-functional brand programs across a multi-brand hotel portfolio from strategy and pilots through implementation, measurement, and continuous improvement. Evaluates operational feasibility, guest impact, financial value, and scalability; manages stakeholders, vendors, risks, dependencies, governance, communications, and implementation readiness. Partners with Finance and Analytics to assess performance and ROI while supporting brand standards, guidelines, documentation, and field execution.

Design and deliver governed analytics products, Tableau dashboards, AI-generated narratives, conversational analytics, and automated reporting solutions. Prepare data using SQL, AWS Redshift, Amazon S3, semantic layers, and published extracts. Translate business questions into actionable analytical stories, validate data quality, optimize performance, and collaborate with data scientists, engineers, product partners, and stakeholders in an agile environment.

Provides legal and administrative support for franchise compliance, litigation, collections, terminations, settlements, and releases. Drafts legal notices and agreements, researches contracts and files, calculates liquidated damages, monitors compliance matters, maintains tracking systems, and supports counsel and business partners. Independently manages multiple deadlines and priority requests while ensuring legal notice and regulatory requirements are met.

Provides analytical, reporting, presentation, and project coordination support for strategic sourcing. Responsibilities include developing spend and savings dashboards, supporting RFP/RFI/RFQ processes, evaluating suppliers, researching vendors and markets, maintaining contract and negotiation documentation, applying AI tools to improve workflows, negotiating smaller agreements, and owning IT purchase order processes.

Leads end-to-end strategic sourcing initiatives, including supplier discovery, RFI/RFP/RFQ development, proposal evaluation, commercial negotiations, contracting, and supplier performance management. Analyzes spend, market intelligence, financial data, and business cases to support procurement recommendations. Partners cross-functionally to optimize costs, mitigate risk, improve services, and identify revenue opportunities. Also drives improvements to procurement processes, analytics, systems, and AI-enabled workflows.

Build and support developer platforms, CI/CD pipelines, source control integrations, infrastructure automation, cloud-native services, and software supply chain security capabilities. Partner with engineering teams to improve development, testing, deployment, and release processes. Troubleshoot tooling and cloud platform issues, establish reusable standards, evaluate new technologies, and participate in operational support and on-call activities.

Leads enterprise-wide, full-funnel paid media strategies across search, social, display, video, metasearch, audio, and digital out-of-home channels. Manages agency and partner relationships, media budgets, forecasts, campaign optimization, testing, attribution, and measurement frameworks. Advises stakeholders using data-driven insights to improve return on investment and business performance while coordinating with Brand, Analytics, Creative, and Finance teams.

Analyzes hotel revenue performance across brands, regions, and markets; owns recurring reporting; identifies revenue opportunities; measures initiative impact; and translates complex data into actionable recommendations. Designs automated analytical workflows using AI and other tools, builds reusable solutions, and supports data storytelling for stakeholders and senior leadership. Works independently across multiple data sources and helps advance the team’s analytical capabilities.

Manages room inventory, pricing, demand analysis, distribution, and revenue strategies for assigned hotels. Partners with hotel teams to analyze performance, deliver reporting, lead revenue strategy meetings, and recommend actions based on market and competitive intelligence. Serves as a liaison between hotels and Choice teams, uses enterprise systems to support promotions and brand goals, and contributes to enterprise-wide revenue management initiatives.

Leads strategic brand initiatives for WoodSpring Suites and Everhome Suites, translating strategy into project plans, business cases, and measurable outcomes. Coordinates cross-functional teams, franchisees, vendors, and advisory councils; analyzes financial, operational, competitive, and performance data; and develops executive recommendations. Oversees prototype and product-related initiatives, evaluating owner ROI, capital requirements, operational feasibility, and speed to market. This autonomous role influences stakeholders and supports brand performance across extended-stay hotel franchises.

Facilitates virtual and in-person learning programs for franchisees, hotel associates, and contact center staff. Develops and maintains instructor-led, virtual, eLearning, video, and reference content; supports instructional design and program effectiveness. Provides coaching and learning consultation, promotes certification and continuous development, and collaborates with stakeholders on operational excellence, guest service, revenue generation, and brand performance. Supports workshops, conventions, onboarding programs, and other learning events.

Supports compensation operations by managing pay-program controls, data quality, reporting, system workflows, compensation cycles, survey submissions, and recurring processes. Partners with HR, Payroll, Talent Technology, and Compensation to translate requirements into practical workflows, identify operational risks, improve and automate processes, and ensure accurate compensation administration. The role also coordinates compensation operations for managed hotel associates and documents processes, controls, decisions, and outcomes.

Leads long-term strategy, positioning, value propositions, and growth plans for Choice Hotels’ extended-stay brand portfolio. Oversees brand management and activation, owner economics, franchisee engagement, development strategy, marketing alignment, budgets, and cross-functional initiatives. Builds relationships with franchisees, owners, developers, and executives while guiding a high-performing team and advancing portfolio profitability, differentiation, guest satisfaction, and enterprise growth.

Build and govern an enterprise semantic layer that provides trusted, version-controlled metrics for reporting, operational systems, data science, and AI. Responsibilities include SQL-based data modeling, testing, monitoring, lineage, quality management, certification workflows, catalog integration, performance optimization, stakeholder coordination, and documentation. The role manages one direct report, supports governance roadmaps, researches emerging tooling, and drives adoption of certified enterprise metrics.

Develop and deploy predictive, statistical, and machine learning models for enterprise business decisions, including forecasting, segmentation, propensity modeling, optimization, and fraud detection. Partner with cross-functional stakeholders, improve cloud analytics infrastructure, evaluate data sources, communicate insights, and mentor junior data scientists and analysts.

Leads enterprise social media, creator, influencer, and organic content strategy across platforms. Translates business goals into measurable social and content plans, oversees agencies and partnerships, integrates social with paid media, SEO, email, PR, analytics, and AI-driven search, and drives testing, discoverability, innovation, and team development.

Serves as a strategic finance partner to commercial and marketing teams by leading budgeting, forecasting, variance analysis, and long-range planning. Builds financial models, evaluates investments, identifies business risks and growth opportunities, and provides actionable insights to leadership. The role communicates financial performance, influences cross-functional stakeholders, and supports initiatives from concept through implementation.