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Braze
All Teams
Product & Design
Braze Product and Design doesn't just design and build features. We dig into complex problems with curiosity and a genuine understanding of customer needs, embracing emerging technology to deliver products that are trustworthy, reliable, and built to make a real difference. We work closely with Engineering, Customer Experience, Marketing, and more, across New York, San Francisco, Toronto, and beyond. We tackle ambitious projects with less hierarchy and real autonomy, and are backed by accessible leaders. Culture runs on mutual trust and no ego, where being proven wrong isn't a setback, but part of finding the right answer. We stay connected through hangouts, regional gatherings, and our annual PDE onsite.
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Marketing Tech • Mobile • Software
Manage Braze’s technology and agency partner ecosystem across Southeast Asia. Collaborate with sales, customer success, delivery, and marketing teams to generate pipeline, support deal closures, improve customer utilization, and reduce churn. Develop joint business and strategic partner plans, coordinate partner marketing and enablement, coach account executives, conduct account mapping and QBRs, and build senior stakeholder relationships. Frequent travel across assigned SEA markets is required.
Marketing Tech • Mobile • Software
Build and scale Braze’s WhatsApp messaging platform, including sending, analytics, subscription management, customer dashboards, and event processing. Develop features, improve system performance and resilience, contribute to architectural decisions, and collaborate with teammates on distributed systems operating at scale. The role also involves providing engineering guidance and participating in an agile team environment.
Marketing Tech • Mobile • Software
Manage enterprise customer relationships for Braze, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, customer advocacy, success planning, and upsell opportunities. Analyze product usage and account health, conduct business reviews, provide strategic guidance and training, coordinate technical and onboarding teams, communicate customer feedback internally, and support complex accounts with multiple stakeholders. The role includes onsite customer engagement and potential international travel.
