People & Social Impact
We ignite the spark behind Braze's growth—our people. From recruiting top global talent and empowering employees to achieve new heights, to driving sustainability and creating meaningful ways to give back, our work touches every part of the Braze community, inside and out.
We're across New York, Chicago, Austin, San Francisco, São Paulo, London, Berlin, Bucharest, Singapore, and Sydney, in offices our own team helped design.
We think globally, act locally, and bring transparency and empathy to making sure everyone feels seen, included, and set up for growth.
Community is at our core: kick-offs, monthly All Hands, Volunteer Month, and local get-togethers. If culture is your craft and people are your passion, this may be your team.
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Marketing Tech • Mobile • Software
Build and scale Braze’s WhatsApp messaging platform, including sending, analytics, subscription management, customer dashboards, and event processing. Develop features, improve system performance and resilience, contribute to architectural decisions, and collaborate with teammates on distributed systems operating at scale. The role also involves providing engineering guidance and participating in an agile team environment.
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Marketing Tech • Mobile • Software
Manage enterprise customer relationships for Braze, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, customer advocacy, success planning, and upsell opportunities. Analyze product usage and account health, conduct business reviews, provide strategic guidance and training, coordinate technical and onboarding teams, communicate customer feedback internally, and support complex accounts with multiple stakeholders. The role includes onsite customer engagement and potential international travel.
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Marketing Tech • Mobile • Software
Manage enterprise customer relationships, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, advocacy, and expansion through success plans, strategic guidance, training, usage analysis, and executive business reviews. Coordinate with Account Executives, onboarding, support, industry solutions, and deliverability teams. Gather customer feedback, identify account risks and opportunities, and help sophisticated clients maximize the Braze platform.
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