All Teams

Engineering & IT

Engineering and IT build the distributed systems, models, and tools powering our AI platform, plus the infrastructure keeping our workforce connected. We process trillions of data points a year, with teams across New York, São Paulo, Toronto, Austin, London, Bucharest, and beyond. We're collaborative and merit-based, valuing research and ingenuity over buzzwords. Our culture runs on respect; leaders, including our CTO, stay hands-on, and we invest in people through mobility, training, mentorship. You'll ship work into a system at massive scale, seen in the hands of top brands, with fast onboarding to help you hit the ground running. We thrive on hard problems, we're energized by our scale, and take real pride in our work's impact.

What People Are Saying About Braze

  • Innovation & Products: Engineering teams are encouraged to experiment with emerging technologies through quarterly hackathons, bi-weekly AI lunch-and-learns, and trials of agentic coding and RAG. Feedback suggests the organization both invests in AI within the product and promotes internal AI use to boost productivity and creative exploration.
  • Learning & Development: Senior engineers are described as active mentors, with structured programs, internal learning platforms, and an annual stipend supporting ongoing skill growth and mobility. Feedback suggests new hires can shape the company’s future while progressing into broader or leadership responsibilities.
  • Autonomy: Engineers are given high ownership to shape product decisions and propose bottom-up objectives, with teams owning vertical areas of the system to deliver customer impact. Feedback suggests this influence translates into visible outcomes at large scale.

Recently posted jobs

22 Hours AgoSaved
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Hybrid
Toronto, ON, CAN
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Marketing Tech • Mobile • Software
Build and scale Braze’s WhatsApp messaging platform, including sending, analytics, subscription management, customer dashboards, and event processing. Develop features, improve system performance and resilience, contribute to architectural decisions, and collaborate with teammates on distributed systems operating at scale. The role also involves providing engineering guidance and participating in an agile team environment.
YesterdaySaved
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Hybrid
San Francisco, CA, USA
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Marketing Tech • Mobile • Software
Manage enterprise customer relationships for Braze, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, customer advocacy, success planning, and upsell opportunities. Analyze product usage and account health, conduct business reviews, provide strategic guidance and training, coordinate technical and onboarding teams, communicate customer feedback internally, and support complex accounts with multiple stakeholders. The role includes onsite customer engagement and potential international travel.
YesterdaySaved
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Hybrid
Chicago, IL, USA
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Marketing Tech • Mobile • Software
Manage enterprise customer relationships, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, advocacy, and expansion through success plans, strategic guidance, training, usage analysis, and executive business reviews. Coordinate with Account Executives, onboarding, support, industry solutions, and deliverability teams. Gather customer feedback, identify account risks and opportunities, and help sophisticated clients maximize the Braze platform.