Jobs at BigPanda

The Principal Solutions Architect will lead customer engagements in AIOps, architect solutions, and mentor other architects while ensuring client satisfaction and operational resilience.

Lead SRE responsible for ensuring platform reliability, defining and tracking SLAs/SLOs/SLIs, owning production reliability (on-call, incident response, post-mortems), driving error-budget-driven priorities, embedding reliability across the stack, and leveraging automation and AI to improve scalability and operations.

Lead UX design for AI-driven IT operations platform, define design principles, create scalable systems, mentor a growing team, influence product strategy.

As a Senior Backend Engineer, you will design, implement, and maintain complex integrations with various third-party systems and ensure high performance and reliability in a cloud-native environment, focusing on AI-driven product features.

The role involves building production-grade software for AI-driven IT solutions, focusing on backend services, architecture, and direct customer engagement.

Manage and grow large, complex enterprise accounts as a trusted advisor to C-suite and senior IT leaders. Develop and execute strategic account plans, demonstrate platform value, drive revenue expansion and retention, lead complex global deal negotiations, and collaborate with cross-functional teams to align products and deliver customer outcomes. Meet or exceed quarterly revenue and retention targets and provide market feedback to influence product direction.

Manage and grow large, complex enterprise SaaS accounts across EMEA by building C-suite relationships, developing strategic account plans, driving revenue expansion and retention, leading complex global negotiations, and working cross-functionally to align solutions and deliver measurable customer value.

Contractor Product Marketing Manager (July–November, 40 hrs/wk) to create website content, AI-powered video assets, webinar/event decks, competitive positioning, and build agentic AI workflows to scale PMM productivity. Requires strong messaging, hands-on AI and AI-video tool experience, and familiarity with IT operations/AIOps or related enterprise IT domains.

The Enterprise Account Executive at BigPanda manages complex sales cycles, builds client relationships, and evaluates solutions for enterprise customers, while delivering exceptional communication and achieving sales quotas.

Manage complex sales cycles, build relationships with enterprise clients, conduct demonstrations, and help evaluate BigPanda's IT solutions.

The Senior Technical Project Manager leads customer implementations of BigPanda's AI solutions, ensuring project delivery aligns with business value and technical requirements.

Manage and improve finance and GTM systems, particularly NetSuite and Salesforce, drive automation, and partner with stakeholders to meet business needs.

The Enterprise Account Executive will manage sales cycles, build relationships with enterprise clients, and achieve revenue goals while promoting BigPanda's solutions.

The Solutions Architect will support AIOps implementations, configure platforms, design workflows, and assist customers in achieving AI readiness while collaborating with technical teams.

The Sales Development Representative supports Account Executives by generating leads and qualifying prospects through research, cold calling, and metrics-driven performance.