Jobs at BigPanda

Own enterprise customer engagements from discovery through implementation, adoption, and go-live. Design BigPanda solutions, integrations, workflows, data models, and automations; write scripts and tooling; troubleshoot complex implementation challenges; advise technical stakeholders; create reusable architecture patterns; and mentor Solutions Architects. The role requires strong experience with observability, ITSM, incident response, enterprise implementations, coding, architecture, documentation, and consultative communication.

Lead end-to-end recruiting across Sales, Engineering, Marketing, Customer Success, and G&A while managing a globally distributed recruiting team. Partner with senior leaders on hiring forecasts and talent strategy, personally source candidates, coach recruiters, build scalable interview and recruiting processes, and improve candidate and hiring manager experiences using recruiting metrics.

Manage complex enterprise SaaS sales cycles from prospecting through close. Build relationships with enterprise clients and partners, conduct product demonstrations, help prospects evaluate BigPanda’s IT operations platform, maintain accurate forecasts, prospect persistently, present to C-level executives, and exceed revenue targets. The role is remote-based in the Mid-Atlantic region and requires strong communication, executive presence, sales methodology experience, and a consistent record of quota overachievement.

Manage complex enterprise SaaS sales cycles, prospect proactively, demonstrate BigPanda’s AIOps platform, build executive-level customer relationships, evaluate client requirements, maintain accurate forecasts, and exceed revenue quotas. The role requires leading opportunities from prospecting through close while collaborating with internal teams and supporting customer success.

Lead company-wide strategic finance: budgeting, forecasting, long-range modeling, cashflow and capital planning, investor and board reporting, embedded finance partnership with GTM/Product/R&D, and build KPI frameworks and automated reporting to support an AI-native SaaS growth strategy.

Outbound-focused SDR responsible for prospecting Fortune 2000 accounts, qualifying leads, booking meetings for Account Executives, and meeting daily activity and weekly/monthly metrics using sales tools and training. Collaborates with Marketing, RevOps, and Sales while participating in coaching, certifications, and team events.

The Enterprise Account Executive will manage sales cycles, build relationships with enterprise clients, and achieve revenue goals while promoting BigPanda's solutions.

Lead customer-facing AIOps engagements as a senior solutions architect: design and implement BigPanda solutions, drive enterprise implementations, mentor architects, influence stakeholders, and ensure value realization and operational resilience.

Manage and grow large, complex enterprise SaaS accounts across EMEA by building C-suite relationships, developing strategic account plans, driving revenue expansion and retention, leading complex global negotiations, and working cross-functionally to align solutions and deliver measurable customer value.

Manage and grow large, complex enterprise accounts as a trusted advisor to C-suite and senior IT leaders. Develop and execute strategic account plans, demonstrate platform value, drive revenue expansion and retention, lead complex global deal negotiations, and collaborate with cross-functional teams to align products and deliver customer outcomes. Meet or exceed quarterly revenue and retention targets and provide market feedback to influence product direction.