Teams at BigPanda

Owns product launch and release readiness from early access through general availability, including go/no-go decisions, launch calendars, KPI reporting, and cross-functional coordination. Administers Linear and DevRev, builds AI-powered workflows and integrations, improves data quality, and automates manual processes across product, R&D, and go-to-market teams.

Support enterprise sales opportunities across LATAM and the Eastern US by delivering multilingual product demonstrations, managing proof-of-value projects, explaining technical and business value, and collaborating with sales, product, engineering, customer success, and marketing teams. The role requires expertise in enterprise monitoring, event management, cloud platforms, ITSM integrations, scripting, infrastructure troubleshooting, AI tools, and customer-facing technical presentations. Up to 50% travel is required.

The Sales Development Representative supports LATAM pipeline generation through outbound prospecting, account research, lead qualification, cold calling, and booking meetings for Account Executives. The role requires managing high-volume daily activities, tailoring messaging to IT Operations and IT Service Management leaders, meeting sales metrics, partnering with Marketing and Revenue Operations, and using sales engagement and CRM tools. Candidates must speak English, Spanish, and Portuguese and have at least one year of sales or business development experience.