A Tech Blueprint for PR and Marketing Professionals in 2025

Here are five ways you should be using AI, adtech and martech in your latest marketing strategy.

Written by Matt Caiola
Published on Jan. 08, 2025
A group of young marketing and PR professionals smiling while looking over paperwork together.
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The adtech and martech industries are experiencing rapid evolution, driven by advancements in data analytics, artificial intelligence and the growing demand for privacy-first solutions.

For public relations and marketing professionals, staying ahead in this space requires a keen understanding of emerging trends and their implications for crafting effective, data-driven campaigns. Here are five transformative trends reshaping the landscape and how they connect to adtech PR and marketing strategies.

5 Tactics for Using Tech in Marketing

  1. Focus on incremental data to validate your campaign’s success.
  2. Take advantage of the AI tools out there.
  3. Refine your strategy with real-time analytics.
  4. Use machine learning models to track consumer behavior.
  5. Be transparent with users about how you’re using their data.

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1. Use Incrementality to Prove Impact

In an era of tight budgets and high accountability, incrementality (the measurement of outcomes or impact directly attributable to a specific action, such as an ad campaign) is taking center stage.

This method measures the true impact of advertising by comparing the behaviors of exposed and non-exposed groups, providing a clear picture of whether an ad drove action or merely reached someone already inclined to convert. Incrementality shifts the narrative from broad exposure to measurable outcomes.

For PR teams, this means crafting compelling narratives that showcase the effectiveness of targeted efforts and emphasize how these strategies drive measurable results, resonate with specific audiences and contribute to overarching business goals. By focusing on outcomes supported by incremental data, PR teams can demonstrate their value in creating impactful campaigns and aligning their efforts with organizational priorities.

Marketing professionals can use incremental data to validate campaign return on investment, build credibility with stakeholders and refine messaging strategies based on proven engagement drivers.

 

2. Employ AI Tools and Predictive Marketing

AI is transforming the adtech and martech space, enabling predictive analytics that anticipate consumer behavior. From optimizing ad placements to tailoring future campaigns, AI-driven tools make it possible to deliver the right message to the right person at the right time.

For example, you can use AI tools to monitor real-time social media sentiment, identify topics gaining traction and adjust narratives to amplify relevance. This could involve using machine learning algorithms to analyze customer data, such as purchase history and browsing behavior, to predict future preferences and optimize product recommendations.

Marketers can also implement AI chatbots to personalize customer interactions, use AI-powered content generation to create tailored email campaigns or deploy predictive analytics to forecast campaign ROI and allocate resources more effectively.

Predictive analytics offer invaluable insights for campaign planning. PR teams can use these insights to align messaging with emerging trends and sentiment analysis, ensuring their stories resonate with target audiences. Marketers, meanwhile, can harness AI to test creative elements, refine audience segmentation and anticipate consumer needs, making every campaign more strategic and impactful.

 

3. Apply Real-Time Analytics

As competition intensifies, the ability to act on data in real time has become a necessity. Real-time analytics allow brands to monitor campaign performance, make immediate adjustments and seize opportunities as they arise.

To implement this, PR teams can use tools like social listening platforms to track brand mentions and sentiment shifts, enabling rapid response to potential issues before they escalate. Additionally, setting up automated alerts for industry trends and competitor actions can help PR professionals proactively align their messaging with current conversations. Real-time data also enables dynamic crisis management and timely engagement with trending topics.

Marketing teams can use these insights to optimize ad spend, refine creative strategies and react swiftly to shifts in consumer behavior, ensuring campaigns stay relevant and effective in the moment.

For example, you can employ dashboards that visualize campaign performance metrics in real time, enabling them to identify underperforming ads and adjust targeting or creatives immediately. Using AI-driven analytics platforms can further automate these adjustments, such as reallocating budget to higher-performing channels or updating content to reflect trending keywords or seasonal interests.

By integrating real-time analytics into their workflows, teams can create agile and responsive campaigns that consistently deliver impactful results.

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4. Implement Advanced Attribution Models

Sophisticated machine learning models are redefining how brands understand consumer journeys. Unlike traditional last-click attribution, advanced models capture the nuanced ways consumers interact with brands across channels, giving marketers a clearer view of what’s driving results.

For example, machine learning models can identify subtle patterns, such as users who engage with a brand’s social media post before visiting the website or who repeatedly search for the brand’s name before making a purchase. They can detect micro-interactions like hovering over a product image, saving items to wish lists or clicking on an email link but not converting immediately.

ML models can also track how users transition between devices, such as starting a search on mobile and completing a purchase on desktop, or engaging with influencer content before visiting a brand’s landing page.

These models empower PR teams to demonstrate the impact of earned media within broader campaigns, while marketers can allocate budgets more effectively across their organization’s departments or other digital channels. By understanding the interplay between paid, owned and earned media, teams can craft cohesive strategies that maximize impact.

 

5. Focus on Privacy and Transparency With Consumers

As the industry navigates stricter privacy regulations, two attribution methodologies are rising to prominence. People-based attribution uses deterministic data (like logins) to track users accurately across devices. Probabilistic matching, meanwhile, uses statistical models to infer user identity without violating privacy norms.

For example, if a user logs into a retailer’s app on their smartphone and later purchases an item on the website using the same login credentials, people-based attribution links these interactions to create a seamless view of the user’s journey. Loyalty programs, email-based tracking and customer account histories are other common applications of this approach.

For PR, these advancements highlight the importance of transparency around data usage. Transparent messaging that emphasizes consumer protection can foster trust. Marketing professionals can adopt these methods to maintain targeting accuracy while staying compliant with privacy standards.

For PR and marketing professionals, the challenge — and opportunity — lies in integrating these advancements into campaigns that are effective and resonate with audiences on a deeper level. As technology reshapes consumer engagement, the role of PR and marketing as storytellers and strategists becomes even more critical to achieving lasting success.

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