Top Customer Success Jobs in Tampa Bay, FL
The Provider Engagement Network Specialist ensures accurate provider setup in the information system for claims processing and directories. Responsibilities include resolving provider data issues, maintaining provider directories, auditing provider data, and providing education and training to providers.
BigID seeks individuals interested in joining its talent network, inviting potential candidates to share their background and how they can contribute to the company. The environment focuses on innovation, diversity, and teamwork, highlighting benefits such as equity participation and flexible work arrangements.
Ritual is seeking talented individuals interested in collaborating to help build a sovereign layer for AI, focusing on their product Infernet, which connects on-chain and off-chain models. The team values passion and innovation, aiming to enhance AI infrastructure.
The Environmental Specialist will lead projects focusing on the protection and enhancement of Florida's natural resources, including performing GIS data collection, preparing NEPA documentation, and conducting field surveys. The role involves collaboration with experts and opportunities for career advancement.
The White Glove Specialist role involves assisting customers with identity theft events by providing support and guidance, contacting creditors, placing fraud alerts, and handling member service calls when needed. The role requires strong communication skills, problem-solving abilities, and familiarity with identity security regulations.
The IT Support Specialist will manage IT support functions, focusing on onboarding and offboarding processes, device management, technical support, compliance with security standards, and documentation of IT operations. This role requires independent operation and collaboration with teams across different time zones.
The Authorization Support Representative II is responsible for administrative support to the authorizations team, managing documentation, contacting provider offices for information, and maintaining records within the internal systems. The role involves assisting with audit preparations and ensuring accurate communication of authorization decisions.
As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.
The Client Success Executive acts as the primary liaison between Altera and its clients to ensure satisfaction and success. This role involves understanding client needs, promoting product adoption, tracking performance against KPIs, and conducting operational reviews to deliver strategic support.
The Senior Provider Enrollment Specialist is responsible for overseeing the payer enrollment and revalidation processes for providers of Netsmart clients. Key tasks include monitoring and responding to inquiries regarding enrollment statuses, maintaining provider documentation, ensuring timely renewals of licenses and certifications, training new associates, and assisting with audits of payer rosters.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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