Top Customer Success Jobs in Tampa Bay, FL
Seeking a talented Adobe Experience Manager (AEM) Specialist with extensive experience in AEM CMS authoring and troubleshooting, proficiency in Adobe Campaign platform, strong database management skills, and solid understanding of web applications. Key role in digital marketing and web application initiatives.
As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.
The Sr Technical Support Engineer will troubleshoot and resolve customer issues on cloud and on-prem deployments, support cloud inquiries, engage through multiple channels to provide technical support, reproduce technical problems, participate in product discussions, create technical documentation, and specialize in Couchbase components.
As a Senior Technical Support Engineer at Couchbase, you will troubleshoot customer issues on cloud and on-premises deployments, engage with clients to resolve technical requests, and provide feedback to engineering teams. This role includes writing technical documentation, training on Couchbase components, and requires strong multitasking and communication skills.
As a Customer Support Specialist at Mercury, you'll assist users with inquiries via chat, email, and phone. Responsibilities include handling account requests, teaching customers about the product, identifying systemic issues, collaborating with engineering on bugs, writing help documentation, and fostering strong relationships with users. You'll work on building the customer support infrastructure at Mercury.
The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.
The Configuration Specialist will implement products and analyze customer data to provide insights, configure and QA products, and support user acceptance testing and value realization analyses for the Customer Success team.
The Sales Representative role involves promoting and selling products or services, building strong customer relationships, customizing presentations, and ensuring customer satisfaction.
As a Client Representative, you will provide support to a network of clients using your strong communication and problem-solving skills. You'll adapt and learn as needed, working flexibly to meet clients' needs in a 100% remote environment.
As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.
As a Customer Success Manager, actively manage and develop a large portfolio of moving companies, play a key role in ensuring company revenue, and directly influence the company's continued success.
The Revenue Cycle Specialist will support the Defense Health Agency by developing and implementing a Revenue Integrity program. Responsibilities include analyzing and reconciling charges, providing system solutions, designing decision-support tools, and facilitating training on processes related to revenue cycle management.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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