Top Operations & Support Jobs in St. Louis, MO

Provides comprehensive administrative support to the SVP of Global Expansion Sales, including complex calendar management, travel coordination, expense reporting, executive communications, event and offsite planning, meeting support, purchasing, and ad hoc projects. The role coordinates with other executive assistants, maintains distribution lists and shared directories, supports leadership operating rhythms, and manages sensitive relationships while working remotely in a fast-paced environment.

Provides executive administrative and operational support to senior Software and Digital Platforms leaders. Manages complex calendars, travel, meetings, events, business rhythms, budgets, procurement, recruiting, onboarding, headcount processes, and cross-functional projects. Coordinates leadership priorities, tracks decisions and actions, improves processes, manages vendors, handles confidential information, and supports executive engagements across a matrixed organization. Also mentors business support colleagues and contributes to community practices.

Supports the Texas Student Data System by resolving technical support tickets, creating accessible end-user documentation, and conducting user acceptance testing. The role tracks defects, coordinates with product and project management teams, analyzes customer feedback, and supports Education Service Centers and Local Education Agencies during peak data submission periods. This fully remote position also serves as a liaison between external customers and the Product Owner team.

Handle end-to-end shipping insurance claims via phone, email, and live chat. Manage incoming claims, communicate with customers and carriers (UPS, FedEx), process documentation, research online, and support general customer inquiries while maintaining organized records.

Owns visit delivery, SLA attainment, clinician cost, roster health, and operational performance for assigned telehealth marketplace programs. Responsibilities include staffing strategy, data analysis, incentive deployment, real-time escalation playbooks, AI-agent oversight, client launches, program configuration, and cross-functional partnership. The role also supports client reviews, supply readiness, program expansions, and continuous improvement across Marketplace Operations.

Manages life, disability income, and long-term care insurance applications from submission through policy issue and placement. Reviews applications for accuracy, completeness, licensing, and compliance; coordinates with carriers and financial professionals; tracks pending requirements; resolves delays; communicates case updates; maintains documentation; and advises financial professionals on submission best practices. The role also supports process-improvement initiatives and requires strong organization, communication, customer service, and problem-solving skills.

Processes and tracks user access requests across healthcare client systems, including provisioning and deprovisioning access. Resolves access issues, maintains documentation and troubleshooting guides, communicates with clients and internal teams, and manages ticket-based workflows. The role requires strong organization, customer service, documentation, Microsoft Office, and independent remote-work skills. Healthcare systems, electronic health record platforms, and ticketing-system experience are preferred.

Provides remote administrative support, including telephone assistance, correspondence, typing, filing, mailing, scheduling, copying, scanning, and shipping. Pulls documentation for contract requirements, performs invoice data entry, and assists with report review. Requires strong Microsoft Office skills, organization, attention to detail, communication, and dependability. Preferred experience includes federally funded grant programs and tools such as SmartSheet, Power BI, and SharePoint.

Provides administrative and new-business support for financial professionals and field managers. Reviews and submits insurance applications, follows up on pending cases, communicates requirements and updates, handles underwriting and securities issues, prepares basic illustrations, and supports policyholders. The role requires strong organization, communication, deadline management, collaboration, and proficiency with Microsoft Office and Outlook. It is hybrid, requiring onsite attendance three days weekly in Kansas City or Dallas.

Investigate and resolve complex production issues across backend services, data workflows, and technical support systems. Analyze logs, query SQL and MongoDB databases, troubleshoot JSON/YAML configurations, support client integrations, and assist with bug fixes and data validation. Partner with Engineering, Client Operations, and User Support teams to identify root causes, escalate issues, improve workflows, and reduce recurring support problems.