Top Operations & Support Jobs in St. Louis, MO

Manage new customer account setup and onboarding documentation, validate customer and financial information, coordinate with credit, field sales, and internal teams, enter and track data using internal systems and Excel, troubleshoot account and billing issues, provide timely status updates, and contribute to process improvements to ensure accurate, efficient account activation.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Manage relationships and performance of a network of DME vendor partners, monitor SLAs and metrics, onboard and integrate vendors, resolve escalations, maintain compliance and documentation, develop vendor scorecards and pricing strategies, and collaborate cross-functionally to improve workflows and network reliability.

Lead Customer Experience and Partner Operations while supporting Sales Operations. Design scalable systems and AI-driven tools to reduce manual work across onboarding, health scoring, support, services delivery, and renewals. Build analyses to surface churn risk, expansion opportunities, partner ROI, and services margin, and convert insights into process and systems improvements. Operate as a senior individual contributor in a fast-paced, remote US environment.

The linguist will monitor, transcribe, translate, and validate materials in Urban English/Ebonics, ensuring accurate communication and compliance with regulations.

Owner of regional scheduling for court reporters: book depositions, manage deadlines and transcripts, maintain reporter relationships, educate on processes and tools, escalate and improve operations, handle sensitive client information, and work scheduled shift Monday–Friday 11am–8pm PT.

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The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

The Benefits Analyst will support project work in client services, including data management, compliance documentation, and benefits administration.

The GTM Compensation & Planning Analyst designs compensation plans, conducts quota-setting, maintains headcount forecasts, and collaborates with teams on financial strategies. They use AI tools to enhance productivity and ensure effective communication with executive leadership.