Top Operations & Support Jobs in St. Louis, MO

Supports FiNet business owners, financial advisors, clients, and operational teams by coordinating brokerage transaction and service support. Serves as an escalation point, coaches practices on business tools and applications, manages operational risk and service standards, and ensures adherence to firm policies and regulatory procedures. Requires financial services experience, operational expertise, relationship management, and knowledge of brokerage advisor tools and compliance requirements.

Support domestic securities settlement operations across trade lifecycle processing, account transfers, cash payments, custodial operations, reconciliations, and issue resolution. Monitor daily securities and cash production, investigate trade and position breaks, maintain operational controls, manage risk and compliance requirements, and recommend process improvements. Collaborate with internal teams, counterparties, custodians, and technology partners while contributing to projects, automation, and modernization initiatives.

Supports FiNet business owners, financial advisors, clients, and operational teams by coordinating brokerage transaction and service functions. Acts as the primary escalation point for operational inquiries, coaches practices on new tools and applications, manages operational risk and service standards, and reinforces firm policies and procedures. The role requires financial services experience, strong operational and relationship-management skills, knowledge of brokerage advisor tools, and compliance awareness.

Resolves escalated damage claims by coordinating with customers and field management, documenting tickets, preparing investigation and liability forms, researching account information, troubleshooting claim processes, and generating management reports. The role requires strong customer service, telecommunications knowledge, organization, communication, problem-solving, and proficiency with multiple systems, including KMS, CSG, and Microsoft Office.

Manage outsourced accounting for construction industry clients, ensure quality of financial reports, assist with budgeting and forecasting, and lead accounting teams.

Build and manage registration websites, forms, event content, mobile apps, engagement tools, and badge printing systems for virtual, hybrid, and in-person events. Coordinate multiple projects, organize event data, proof communications and reports, collaborate with clients, and provide onsite event technology support. The role requires strong Excel and database skills, attention to detail, problem-solving ability, client interaction, and travel as needed.

Provide day-to-day customer service to insurance agents and clients, manage new business policy applications and underwriting requirements, coordinate with vendors and underwriters, process transactions for life products and annuities, answer calls and support in-person agent needs within a hybrid office environment.

Administer and enhance Salesforce for VIP teams by configuring flows, reports, dashboards, access, and data management. Gather stakeholder requirements, troubleshoot user issues, support adoption, and collaborate with development, analytics, and data engineering teams on integrations and technical solutions. Query and validate data using SQL and Snowflake, test system enhancements, and identify process improvements while maintaining Salesforce data accuracy and integrity.

Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.

Provides remote technical customer support for Dealertrack DMS Fixed Ops products through phone, email, and other channels. Troubleshoots product and system issues, answers usage questions, documents cases in CRM systems, meets support service-level goals, manages multiple tickets, follows up with customers, and coordinates with internal teams. Requires flexible scheduling, including weekends and overtime, and the ability to work independently while maintaining strong communication and problem-solving skills.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Provides phone, chat, and email support to payor partner clinicians and clients. Collaborates with Customer Operations, revenue cycle management, and Engineering teams to resolve billing issues, bugs, and stakeholder roadblocks. The role requires multitasking, health insurance and billing knowledge, technical proficiency, empathy, attention to detail, and calm problem-solving in a contact center environment.