Top Operations & Support Jobs in St. Louis, MO

Manage and resolve personal property contents claims: perform on-site inventories and valuations (50%+ onsite), coordinate vendors, provide policyholders coverage guidance, support large-loss adjusters, and assist with catastrophe duty. Heavy travel and customer-facing inspections required.

Manage and execute divisional operational strategy for FiNet, lead and coach support managers, resolve escalations, align stakeholders, optimize processes, allocate resources, and ensure compliance with firm policies and regulatory requirements.

Coordinate and manage software engineering workforce planning, skill leadership, staffing plans, talent processes, technical recognition cycles, investment planning, and early-career initiatives. Partner with leadership, workforce strategy, and HR to align skills, track tools and status, and communicate process requirements across Boeing Global Services.

Manage outsourced accounting for construction industry clients, ensure quality of financial reports, assist with budgeting and forecasting, and lead accounting teams.

Manage daily operations of the Communications Desk, supervise and develop multi-shift staff, coordinate escalations and outages with executive leadership, analyze call/chat/trouble data to identify trends, improve processes, and build cross-functional relationships to resolve customer and employee-facing issues.

Provide overnight live chat and inbound phone support to families navigating loss and life transitions. Conduct research, create Care Plans, source vendors, maintain knowledge base, meet SLAs, escalate sensitive issues, and support cross-functional projects with empathy and independence.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.

Serve as the technical authority for ELD compliance product escalations, analyze device telemetry and fleet patterns, coordinate fixes with R&D via Jira, support audits/inspections, lead post-mortems and runbook/validation creation, build internal tools, and coach support engineers to improve resolution speed and product reliability.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.