Top Operations & Support Jobs in St. Louis, MO

As a Part Time Field Technician, you'll assist with in-store device maintenance, troubleshoot issues over the phone, and ensure smooth network operation.

Serve as a qualified supervisor providing governance oversight for high-net-worth Financial Advisors, ensuring compliance with FINRA/SEC and firm policies. Monitor pre-clearance approvals, complaints, email surveillance, policy implementation, reporting, staffing allocation, training, and partner with Compliance, Legal, Risk, and business leaders to resolve issues and mitigate regulatory risk.

Manage, install, configure, and maintain secure Linux servers and infrastructure (RHEL/Oracle Linux). Build custom images, automate deployments with scripting, integrate security tools (NESSUS, HBSS, Trellix, Splunk), perform vulnerability remediation and RMF/JSIG compliance, support ADDS, virtualization, backups/restores, and provide documentation and stakeholder communications for defense and simulation programs.

Manage outsourced accounting for construction industry clients, ensure quality of financial reports, assist with budgeting and forecasting, and lead accounting teams.

Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.

The Product Information Management Specialist maintains and enhances the product catalog for efficiency, accuracy, and cost savings, involving data management, vendor research, and collaboration across teams.

Provide high-volume customer support via phone, email, and chat: triage, troubleshoot, document issues, escalate complex problems, manage expectations, and collaborate with internal teams to improve support processes and product experience.

Lead and evolve Affirm's first-party collections program across agent, digital, and AI channels. Own vendor and BPO relationships, monitor portfolio performance, partner cross-functionally to scale AI-enabled servicing and digital self-service, and drive operational efficiency, compliance, and improved recovery and customer outcomes.

Lead development of an insight-driven CX QA program—design rubrics, configure AI-QA tools, build automation, analyze conversation data, surface root causes, produce actionable reports, and partner with operations, BPOs, and enablement to improve agent performance and customer experience.

Manage corporate compliance and transactional needs for multinational entity portfolios. Serve as primary client contact, coordinate with internal fulfillment teams via Salesforce CRM, research jurisdictional filing requirements, oversee annual compliance and ad hoc transactions, provide status updates, mentor junior staff, and maintain accurate company records in entity management systems.

Process agent resignations, handle and review physical mail, create and print checks, prepare certified USPS notifications, manage internal inboxes and state websites, use Company Records, Order Fulfillment, Salesforce and Outlook, support automated processes, cross-train on compliance-related functions, and prioritize accuracy and deadlines in a high-volume environment.

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.