Top Customer Success Jobs in Spokane, WA

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

Lead a team of Agency Contract Specialists to enhance customer onboarding, resolve escalations, and drive operational excellence while collaborating cross-functionally to improve client satisfaction.

The Senior CRM Marketing Manager will manage CRM campaigns, optimize workflows, and collaborate across teams to enhance customer engagement and experience.

As the Director of Alliances, you'll build a partner program targeting ultra/high-net-worth individuals, manage key partnerships, and drive sales revenue through collaboration and strategic planning.

As a Customer Experience Trainer, you will design and deliver training programs for Customer Success Specialists and Sales teams, fostering skills and motivation. You will collaborate cross-functionally and innovate training strategies based on feedback and metrics.

The RFP Specialist will manage the RFx process, craft responses, ensure compliance, collaborate with teams, and utilize AI tools to improve content quality and win rates.

Responsible for launching new healthcare products, managing business relationships, and engaging customers through strategic sales and marketing efforts while utilizing digital tools and analytics to drive product demand and growth.

Support adoption of Snyk by acting as a technical bridge between customers and product teams, conducting demos, and shaping product decisions.

The Social Forums Manager will develop Reddit strategies, create and manage content, engage communities, monitor brand reputation, analyze performance, and collaborate cross-functionally to enhance brand visibility.

This role supports TAC Advisors by diagnosing vehicle issues and managing complex cases. It involves collaboration with Engineering and Quality teams to identify product issues, create service bulletins, and facilitate effective communication within the team and with leadership.