Top Account Manager (AM) Jobs in Spokane, WA

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manage consigned durable medical equipment across hospitals, clinics, and urgent care locations in the eastern Washington region. Support program expansion, coordinate with healthcare clinicians and multi-account entities, provide customer service, and collaborate with internal teams. The role requires regional travel, driving, and maintaining valid licensing and auto insurance.

Manage enterprise accounts and carry quota for Boomi’s platform suite. Develop regional sales strategies, grow revenue within existing customers, act as a trusted advisor, and align technical solutions with business objectives. Present to C-level executives and cross-functional stakeholders, lead consultative and solution-selling activities, support field events, and collaborate with architects, service providers, and systems integrators to drive transformational account strategies.

Supports Producers by servicing and retaining commercial insurance accounts, managing renewals, obtaining carrier quotes, preparing submissions and client materials, reviewing policies and certificates, addressing accounting issues, developing cross-sell opportunities, and assisting with claims and client meetings. Maintains accurate agency records and communicates with clients, carriers, underwriters, brokers, and Producers.

Supports Producers by servicing and retaining commercial insurance accounts, managing renewals, obtaining carrier quotes, reviewing policies, preparing client materials, binding coverage, handling certificates and accounting inquiries, developing leads, and assisting with claims and client meetings. Requires strong customer service, communication, organization, analytical, and relationship-management skills, along with insurance licensing and agency system data accuracy.

Manages a personal lines insurance book of business, serving client needs, handling renewals, reviewing quotes and policies, negotiating coverage with underwriters, preparing proposals and binders, maintaining electronic records, and supporting client retention. The role also delegates work to assistant account managers, collaborates with team members, and provides coverage-related training and education.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Manage and grow a portfolio of 20–40 education technology accounts across onboarding, fulfillment, renewal, and upsell. Drive platform adoption, retention, expansion, and customer outcomes by building executive relationships, analyzing account health, coordinating professional development events, and addressing churn risks. Serve as a Packback platform and AI subject matter expert while collaborating with Customer Success, Sales, Product, Support, and Marketing teams. Travel domestically up to 25%.

Owns strategy, financial performance, growth, retention, implementation, and executive relationships for high-value national home-services accounts. Leads cross-functional teams, manages forecasts and budgets, develops strategic account plans using Miller Heiman methodology, oversees marketing optimization and complex launches, conducts business reviews, and drives renewals, expansions, profitability, and long-term partner value.

Manages commercial property and casualty insurance accounts by designing insurance programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, maintaining carrier relationships, resolving issues, and ensuring accurate, timely account processing.

Leads Coca-Cola’s Albertsons account across the West Coast, developing customer strategies, joint business plans, annual negotiations, selling stories, and execution plans. Manages cross-functional teams, bottler relationships, customer performance reporting, financial metrics, and trade spend. Requires CPG national account management experience, syndicated data analysis, buyer relationships, strong business skills, and 30% travel.

Manage and grow customer accounts across foodservice and retail markets in Mexico and South America. Responsibilities include customer relationship management, quarterly business reviews, retailer and distributor onboarding, lead generation, wholesale inquiries, sales reporting, presentations, trade show representation, travel, and broker management. The role requires fluent English and Spanish, strong communication skills, sales or food manufacturing experience, and proficiency with Microsoft Office, Adobe, CRM, and sales tracking tools.

Manage B2B sales accounts, pricing, lead generation, customer relationships, product demonstrations, onboarding, renewals, invoices, and resale partnerships. Develop go-to-market strategies, maintain Salesforce customer profiles, gather product feedback, coordinate agreements with compliance, reconcile payments, and document account processes. The role also supports marketing collateral, exhibitor opportunities, competitor research, and customer usage reporting.

Manage and grow assigned North American accounts while generating new business for CAS scientific information and IP services. Responsibilities include consultative solution selling, prospecting, pipeline development, account retention, cross-selling, contract negotiations, RFP responses, product demonstrations, and executive-level customer engagement. The role collaborates with internal scientific, IP services, product, marketing, and delivery teams to create customized solutions and maintain accurate CRM forecasts.

Manage Stanley Black & Decker’s national account business with Ace Hardware and Emery Jensen Distribution. Develop promotional programs, joint business plans, assortment strategies, product line reviews, forecasts, and retailer initiatives to increase sales and market share. Build relationships with corporate merchandising, supply chain, finance, and sales teams; coordinate with field sales and channel teams; support product availability; and attend two annual Ace Hardware conventions. The role requires 35% travel.

Manage and grow strategic enterprise accounts within pharma and biotech clients. Retain revenue, identify and close expansion opportunities, engage C-suite decision-makers, conduct discovery and platform demonstrations, negotiate contracts, and forecast sales performance. Collaborate with marketing, customer success, and product teams to support successful implementations and client experiences. The role requires enterprise B2B technology sales experience and comfort managing complex sales cycles valued at $500,000 to $1.5 million ARR.

Manage and expand North American robotics and automation accounts for LG actuator solutions. Own revenue, settlements, order management, supply chain coordination, and accounts receivable tracking. Develop go-to-market strategies, build sales pipelines, secure new business, and manage complex, long-cycle customer relationships. Collect customer requirements, collaborate with product and R&D teams, and support project delivery. Frequent travel and participation in industry events are required.

Manages and expands North American robotics and actuator customer accounts, owns revenue and sales operations, develops regional go-to-market strategies, builds business pipelines, and leads long-cycle sales processes. Serves as the primary customer contact, coordinates order management and supply chain activities, tracks receivables, gathers customer requirements, and collaborates with product management, R&D, subsidiaries, and other stakeholders. Frequent travel and participation in industry events are required.