Top Tech Jobs & Startup Jobs

Manage the end-to-end client experience for 20–30 data research accounts, from project kickoff through delivery and renewal. Coordinate panel, research, data science, and product teams to deliver projects on time and within budget. Drive adoption of MFour Studio and DANI, identify upsell opportunities, build client relationships, and present data-driven insights. The hybrid role requires quantitative research, large dataset analysis, questionnaire design, client communication, and SaaS/DaaS customer journey experience.

Design, develop, and maintain high-performance Go- and Python-based software supporting VOD, live event, linear streaming, dynamic ad insertion, and manifest manipulation. Build resilient, observable, multi-region systems and contribute to multi-CDN strategies, routing, origin workflows, architecture, testing, and code reviews. Partner with SRE teams and distributed international engineering groups to optimize global streaming performance and reliability.

Lead enterprise cybersecurity programs from initiation through adoption and operationalization. Coordinate technical and operational workstreams, manage dependencies, risks, issues, milestones, KPIs, and executive reporting. Drive change management, governance, stakeholder alignment, operational readiness, and process maturity across cybersecurity, engineering, operations, product, and business teams. Facilitate decision-making, remove blockers, develop mitigation plans, and improve program delivery practices.

Supports and maintains broadcast transmission, monitoring, automation, and distribution infrastructure across a network operations center and local stations. Troubleshoots on-air and business-critical issues, coordinates with engineering, operations, and vendors, performs upgrades and preventive maintenance, analyzes system health, documents procedures, and participates in on-call emergency response. The role requires expertise in broadcast automation, video formats, IP and SDI systems, networking, storage, virtualization, cloud platforms, and transmission technologies.

Senior Commercial Counsel supporting enterprise sales across the Central and West US, Canada, and LATAM. Responsibilities include negotiating SaaS agreements, drafting and revising contracts, managing approvals and execution, advising on customer requests, and addressing data protection, cybersecurity, revenue recognition, and regulated-customer issues. The role partners with Sales, Trust, Product, Engineering, Compliance, and Legal teams while providing practical, risk-based guidance on commercial transactions.

Administer and configure the commercial Salesforce org, including user access, automation, reports, dashboards, data integrity, territory alignment, integrations, sandboxes, and releases. Gather requirements, manage the Salesforce backlog, write user stories, coordinate engineering delivery, conduct UAT, provide field support and training, and improve commercial processes through automation and governance.

Leads the design, development, modernization, and support of scalable web applications, APIs, integrations, and enterprise commerce platforms. Uses React, Next.js, TypeScript, Node.js, cloud technologies, microservices, CI/CD, testing, observability, and DevOps practices. Provides technical leadership, architecture guidance, mentoring, and stakeholder collaboration. Applies AI-assisted and specification-driven development throughout the software lifecycle while improving platform scalability, customer experience, developer productivity, and delivery reliability.

Establishes and operationalizes enterprise data governance, stewardship, quality controls, metadata, lineage, and master data management practices. Supports Customer 360, golden records, regulatory compliance, AI readiness, and responsible AI initiatives. Partners with business, technology, legal, risk, privacy, and compliance teams to resolve data issues, automate governance workflows, improve data quality, and ensure trusted, traceable enterprise data. The role is onsite five days per week in Nashville, Tennessee.

Develop and optimize generative AI and large language model solutions, including fine-tuning, agentic workflows, retrieval-augmented generation, and experimentation. Research emerging algorithms, evaluate model performance using automated and human-in-the-loop methods, implement safety guardrails, and integrate AI services with cloud platforms. Mentor junior data scientists and guide technical approaches for AI-driven products.

Own product management for the internal Scout CSM platform, including roadmap, stakeholder alignment, sprint execution, and iteration. Drive cross-functional CS Operations projects, design scalable processes and workflows, build dashboards and operational insights, improve CSM capacity and retention, and implement AI-enabled automation. Partner with Customer Success, CX, Support, Onboarding, Product Fulfillment, and other leaders to deliver operational improvements and support adoption of new systems.

Manage SaaS renewal operations, including auto-renewals, forecasting, contract audits, renewal briefs, account research, and commercial preparation. Partner with customer success, sales, finance, and deal desk teams to improve retention and renewal execution. Gradually assume ownership of scaled and mid-market renewals, support enterprise strategies, and help build scalable renewal playbooks, tooling, and documentation. Use AI tools for research, proposals, forecasting, and customer outreach.

Lead end-to-end execution of more than 30 regional events and field campaigns across the United States and Canada. Manage event strategy, messaging, timelines, logistics, vendors, invoicing, shipments, on-site teams, lead generation, marketing assets, and inventory. Partner with sales teams on regional and account-based marketing plans, source customer testimonials and co-marketing opportunities, and travel up to 40% of the time.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Provides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.