About Eve
Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong.
Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast.
Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.
Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.
AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.
Explosive growth: We are growing 2X revenue Quarter over Quarter.
What You'll Do:
- Own the Ops Layer of Renewals: Run auto-renewal processing, forecast hygiene, and contract audits across the book. Help the team hit 95%+ on-time renewal close by T-30 with zero lapses on Enterprise accounts.
- Partner on the Scaled Renewal Motion: Work alongside the Scaled CSM to manage renewals across our scaled book. Blend automation with light-touch commercial execution to keep Gross Retention at 97%+.
- Support Enterprise Renewal Strategy: Partner alongside the Renewals Team Lead on T-120 Renewal Briefs, commercial prep, and account research. You pull the data, draft the documents, and help set up the commercial conversation.
- Grow Into Account Ownership: Ramp into A2 coverage through your first quarter. By the end of Q2, run A2 renewals and complex mid-market escalations independently, contributing to Enterprise Gross Retention of 93%+.
- Contribute to the Build Roadmap: Help ship the playbooks, tooling, and documentation that make Eve's renewals function scalable. You're the first renewal hire, so you're building the function alongside the Renewals Team Lead, not just executing against what's there.
- Run With GTM: Work shoulder to shoulder with CSMs, AEs, deal desk, and Finance. Make the handoffs clean and the paper fast so customers feel one team, not three.
- Bring an AI-Forward Approach: Use AI tooling to move faster on account research, proposal drafting, forecast summaries, and customer outreach. Help define what a modern renewals function looks like when AI is built into the workflow.
What We're Looking For:
- Process Oriented: You thrive in structure and build it where it's missing. You can hold dozens of moving pieces in motion without dropping the thread.
- Commercial Instinct: You know how to work with customers. You can walk them through pricing, handle objections, and negotiate terms without losing the relationship.
- Communication: You're clear and compelling in writing and on calls. Your proposals land, your internal updates are sharp, and customers feel heard, not pitched.
- Grit and Ambition: You want to help build something, not just execute against someone else's playbook. You push through the messy middle and want to grow into more scope over time.
- Tool Fluency: You pick up new SaaS tools fast. Hands-on time in a CS platform (Vitally, Gainsight, Catalyst) and a CRM (HubSpot, Salesforce) is an advantage.
- Legal Industry Curiosity: You don't need to know plaintiff law, but you're eager to understand how our customers practice it.
- AI-Forward Mindset: You believe AI changes how customer-facing teams work and you want to help shape how Eve's renewals function runs on top of it.
Preferred Qualifications:
- 1-3 years in SaaS renewals, customer success operations, sales operations, or account management
- Hands-on time in a CS platform (Vitally, Gainsight, Catalyst) and a CRM (HubSpot, Salesforce)
- Comfort working with usage data, product signals, and forecast inputs
- Exposure to the contract lifecycle: proposals, redlines, signature workflow
Benefits
💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits*
🧑💻 Autonomous Work Environment
🖥️ Workplace Setup Reimbursement
🏠 Telecomm Stipend
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks*
Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Skills Required
- Process-oriented ability to manage multiple moving pieces and build structure
- Commercial customer skills, including pricing discussions, objection handling, and term negotiation
- Clear and compelling written and verbal communication
- Ability to work cross-functionally with CSMs, AEs, deal desk, and Finance
- Ability to learn new SaaS tools quickly
- Interest in understanding the plaintiff legal industry
- AI-forward mindset and interest in applying AI to customer-facing workflows
- 1-3 years of experience in SaaS renewals, customer success operations, sales operations, or account management
- Hands-on experience with a customer success platform such as Vitally, Gainsight, or Catalyst
- Hands-on experience with a CRM such as HubSpot or Salesforce
- Comfort working with usage data, product signals, and forecast inputs
- Exposure to proposals, redlines, and contract signature workflows
What the Team is Saying
Eve Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is consistently described as comprehensive, including medical, dental, vision, life insurance, and short- and long-term disability. Feedback suggests this breadth meets or exceeds typical startup offerings.
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Retirement Support — Retirement benefits include a 401(k) program with employer matching. Feedback suggests this is a notable inclusion for a startup and strengthens overall total compensation.
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Equity Value & Accessibility — Equity is positioned as meaningful and available to all employees alongside competitive salaries. Feedback suggests this ownership component is a core part of the package.
Eve Insights
What We Do
Eve Legal is pioneering the future of legal technology by focusing on AI-driven solutions that empower plaintiff-side law firms. With a robust platform designed for efficiency and effectiveness, Eve leverages artificial intelligence to streamline case analysis, enhance decision-making, and optimize client outcomes. Our mission centers on providing attorneys with the tools needed to stay competitive and navigate the legal landscape effectively, especially in an era where demands on legal professionals continue to grow. Eve’s commitment to innovation is evident in their focus on speed, scalability, and reliability. The platform supports legal teams in managing high caseloads with fewer resources, reducing the time spent on routine tasks, and enhancing the ability to focus on high-impact work. Through deep industry insights and a user-centric approach, Eve is setting a new standard in legal tech by combining technical excellence with a nuanced understanding of the plaintiff-side practice needs. With a core belief in elevating legal practices through visionary tools, Eve is committed to reshaping the way legal professionals serve their clients, improving access to justice, and fostering a more efficient legal ecosystem.
Why Work With Us
You’ll join a high-performing team that thrives on collaboration, grit, and innovation. We value excellence, visionary thinking, and elevation as we tackle ambitious goals. Enjoy a supportive, growth-oriented environment with a robust benefits package, where everyone’s contributions are valued, and real impact in legal tech is made together.
Gallery
Eve Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are located at a beautiful office on 3rd Ave in the heart of San Mateo and 2 blocks from Caltrain. Some of our teams are remote while others have a hybrid model of coming into the office 3 days/week and remote 2 days/week.
