Top Customer Success Manager Jobs

Manage a large global customer portfolio within a pooled support model, respond to inquiries via phone and tickets, coordinate cross-functional teams to resolve issues, execute processes and health plans, document interactions, and drive CSAT through timely, consistent communication and follow-through.

Manage enterprise (including Fortune 500) customer relationships to drive adoption, value, renewals, and expansion of Cycode's security platform. Onboard customers, run technical and executive reviews, advocate internally, document use cases, train users, and proactively promote new features to achieve business outcomes and reduce churn.

Own and expand strategic enterprise accounts ($1B+ retailers and global brands). Build account plans, drive AI adoption, lead executive reviews, identify expansion, mitigate churn, advise on creative workflows, and partner with product, engineering, and sales. Represent the company at customer sites and events.

Partner with large enterprise customers to lead AI-agent transformation: gather requirements, design solutions, drive adoption, measure ROI, run QBRs, protect renewals, and surface product feedback.

Own the full post-sale lifecycle for a portfolio of mid-market accounts: drive onboarding, adoption, retention, and expansion. Lead business reviews, monitor account health, coordinate with Solutions Engineering and CS Associates, and act as the customer's internal advocate to improve product and outcomes.

The Customer Success Manager will enhance clinician value from Roger by supporting onboarding, managing operations, monitoring adoption, and facilitating feedback.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

As a Customer Success Manager at Kadince, you'll support clients in using our community involvement software, handle customer inquiries, conduct training sessions, and foster relationships all focused on delivering exceptional customer experiences.

As a Customer Success Manager, you'll build strong relationships with customers, ensure smooth onboarding with Sales, and evaluate customer satisfaction to drive retention.

The Client Success Manager will build long-term relationships with clients, ensuring satisfaction and renewals while collaborating with internal teams to improve services and solutions.

The Customer Success Manager will build B2B relationships with SMB clients, drive user engagement, manage onboarding and training, and collaborate with internal teams to enhance customer satisfaction.

Lead statewide onboarding and adoption for Atlas among union and enterprise clients in New Jersey. Drive high-velocity, in-person activation events, recruit peer champions, manage key accounts and outreach events, gather customer feedback for product improvements, and present adoption metrics to executives to ensure retention and renewals.

The Client Success Manager oversees client onboarding, manages multiple projects, collaborates with internal teams and clients, and drives client satisfaction and retention efforts throughout the engagement lifecycle.

Manage and oversee client onboarding, serving as an advisor while ensuring implementation aligns with client expectations and campaign strategies. Lead client meetings, track project progress, and optimize client experiences through collaborative efforts and communication. Focus on client satisfaction and retention.

As a Customer Success Manager, you'll drive customer outcomes, lead onboarding, act as a liaison, and expand revenue by ensuring clients derive measurable ROI from Coframe's platform.

Customer Success Managers drive adoption, value realization, and success for Aerospace, Defense, and Government accounts, ensuring efficient use of products through training and engagement strategies.

As a Customer Success Manager, you will manage relationships with customers, implement plans to achieve goals, and track success metrics, ensuring satisfaction and growth opportunities.

Own a portfolio of Mid-Market accounts, accountable for renewals and upselling. Conduct business reviews and maintain account health. Collaborate with cross-functional teams to drive account success.

The Mid-Market Customer Success Manager will act as the post-sales contact for mid-market customers, driving usage, retention, and customer satisfaction through relationship-building while addressing challenges and opportunities.

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

Manage customer lifecycle, ensure renewals, support adoption, gather feedback, and advocate for customer needs while using Hubspot for tracking.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

The Senior Customer Success Manager will manage a portfolio of clients, drive customer success on the Zip platform, and act as a trusted advisor to enhance procurement efficiency.

The Customer Success Manager drives customer experience and retention by managing relationships, ensuring product adoption, and identifying growth opportunities.

As an Enterprise Customer Success Manager, you will manage a portfolio of global enterprise accounts, driving revenue, retention, problem solving, and relationship management through strategic partnerships and data-driven insights.