Top Customer Success Manager Jobs

The Customer Success Manager will build relationships with key clients, ensuring they achieve their goals using Multiplier, while monitoring product adoption and identifying growth opportunities.

Manage a large portfolio of LearnUpon customers through scalable, data-driven success programs to drive retention and expansion. Execute automated journeys, prioritize signals, deliver efficient support and step into 1:1 engagements for renewals or risk. Host educational webinars, collaborate cross-functionally, and maintain operational discipline and data accuracy.

Serve as primary client contact for PPC accounts: lead recurring client calls, present performance reports, translate objectives into briefs, identify and escalate account risks, coordinate with internal teams, document CRM updates, and ensure timely follow-up to drive satisfaction and retention.

Drive AI-first product management adoption by managing a book of accounts, running activation sprints, coaching product and engineering teams on Spark and prompt design, tracking usage and health metrics, supporting renewals and expansions, and feeding product and playbook improvements back to the team.

Lead proactive early-stage retention by identifying at-risk customers, managing a dedicated book of accounts, executing stabilization and adoption plans, coordinating cross-functional resolutions, monitoring retention metrics in Power BI, documenting activity in HubSpot, and developing retention playbooks and contract stabilization agreements.

The Strategic Account Manager drives customer success for enterprise accounts by building relationships, guiding analytics use, and promoting GoodData’s platform adoption and expansion.

Manage a high-volume portfolio to drive adoption, retention, and expansion of Bloom Growth's SaaS operating system. Lead onboarding, run proactive outreach and success reviews, identify at-risk accounts, design scalable engagement initiatives, maintain HubSpot records, and collaborate cross-functionally to improve customer outcomes and grow revenue.

Manage day-to-day client relationships to drive adoption and value realization. Track and analyze usage metrics, identify risks and expansion signals, coordinate cross-functional teams, maintain documentation and success plans, and support Account Executives with data-driven handoffs and renewal readiness.

Manage day-to-day client relationships for Simulmedia's TV+ platform: understand client objectives, craft data-driven insights and demos, own account plans, drive renewals and growth, coordinate internal teams, and champion product initiatives to meet campaign goals.

Lead the Customer Service team to deliver a white-glove post-purchase experience across DTC and B2B. Build SOPs and phone/email/chat workflows in Gorgias, optimize HubSpot and Shopify integrations, run cohort-based retention and win-back campaigns, manage Okendo and Rivo loyalty/review systems, analyze customer behavior to improve retention, CSAT, and LTV, and partner cross-functionally to drive product and CX improvements.

The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.

Own the post-sale customer journey for Trimble AECO SaaS products: drive adoption, run business reviews, build account success plans, mitigate churn, and act as the Voice of the Customer across product and sales.

Manage post-sales relationships for a portfolio of enterprise customers to drive adoption, value realization, renewals, and expansion. Lead onboarding, design tailored success plans, mitigate risk, partner cross-functionally, and translate customer insights into product feedback.

Manage a book of enterprise and high-potential SaaS accounts end-to-end: run high-touch onboarding, drive adoption, own renewals and expansion, lead AI integration/setup, design workflows and change management, and shape CS playbooks while collaborating with Sales and Product.

Own the full customer journey for enterprise accounts: drive adoption, renewals, and expansion; build CxO-level relationships; become a product expert; educate customers; advocate internally; present periodic reviews and solve customer challenges to maximize value.

Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.

Manage a portfolio of SMB accounts to drive retention, growth, and product adoption. Provide training, run business reviews, resolve escalations, identify upsell opportunities, and collaborate cross-functionally to represent customer needs.

The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.

The Customer Success Manager will engage with technical customers to understand their needs, drive customer success with Komodor's AI SRE platform, and facilitate smooth implementation and adoption of solutions while ensuring customer retention and growth.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

As a Customer Success Manager, you will oversee client relationships, ensuring onboarding and product adoption while driving customer retention and growth.

As a Customer Success Manager, you will lead onboarding for high-value technical clients, manage post-sales activities, and bridge sales and engineering through customer insights.

The Customer Success Manager ensures long-term operational success for customers using Intelligrated's automation services, managing relationships and overseeing lifecycle services to optimize performance and customer satisfaction.

As a Customer Success Manager, you will support customers with onboarding, training, marketing requests, and maintain strong relationships as their primary contact.

The Customer Success Manager will manage client relationships, run onboarding, lead campaign reviews, advise on strategy, and optimize performance while identifying expansion opportunities.