Top Customer Success Manager Jobs

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

The Client Success Manager serves as a key contact for clients, enhancing satisfaction by monitoring performance metrics, leading project management tasks, and supporting client engagement with Waystar's technology. Responsibilities include relationship building, delivering training, and conducting data analysis to improve processes.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption and business transformation on the monday.com platform. Consult on AI use cases, design technical architectures, run deep technical enablement and workshops, leverage product usage data to drive expansion, and represent customer needs to Product and Engineering.

Technical Customer Success Manager who consults with enterprise B2B clients to drive AI-led platform adoption and digital transformation. Responsibilities include architecting technical solutions, leading technical enablement and workshops, advising on integrations and APIs, using product usage data to drive expansion, and representing customer needs to Product and Engineering.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

Lead post-sales relationships for a portfolio of commercial accounts to drive adoption, retention, and measurable business outcomes. Build executive relationships, create and execute success plans and Executive Value Reviews, monitor customer health using Gainsight, mitigate risk, and coordinate cross-functional teams. Promote product adoption, capture customer feedback, and enable advocacy while identifying growth opportunities and supporting account planning within a pod-based team.

Oversee software and applications management, ensuring alignment with global strategies while maximizing business transformation and efficiency.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

Manage a book of Mid-Market customers to drive product adoption, renewals, and expansion. Build executive relationships, monitor usage, identify churn risk, provide product feedback, run business reviews and on-site engagements, and represent customer needs across sales, product, and engineering.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

Manage agency partner relationships to drive adoption, retention, and expansion of Scrunch's AI search visibility platform. Deliver strategic recommendations from platform data, run onboarding and quarterly business reviews, enable agencies to sell Scrunch, and apply scalable playbooks to maximize customer value and engagement.

Serve as primary CSM for agency partners to drive adoption, retention, and expansion of Scrunch's AI search platform. Translate platform data into strategic recommendations, run quarterly business reviews and content strategy sessions, enable agencies to sell Scrunch, and apply scalable playbooks to manage account volume.

Manage SMB customer relationships to drive product adoption, retention, satisfaction, and ARR growth. Monitor customer analytics, execute workflows in CRM/Gainsight, coordinate cross-functionally (Renewals, Support, Sales), surface voice-of-customer feedback, and identify advocates and scalable programs to improve customer outcomes.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Own lifecycle from onboarding to renewal, use data and internal tools to measure health and utilization, take corrective actions, forecast risk and growth, and build trusted advisor relationships with senior technology leaders.

As a Customer Success Manager, you will assist customers in using our software, troubleshoot issues, provide technical support, and collaborate with teams to ensure customer satisfaction. You will become a product expert and may need to travel to customer locations for software implementations.

Serve as the primary maritime subject-matter expert for U.S. Government customers, driving adoption of Vantor's geospatial and AI-enabled maritime capabilities. Build relationships across Navy, NIWC, NAVWAR and other partners; support mission analysis, technical solutioning, demonstrations, training, exercises, and proposals. Influence product roadmap, monitor customer outcomes, and identify expansion opportunities while collaborating with Sales, Product, Engineering, and Delivery teams.

The Customer Success Manager ensures customer adoption and satisfaction with Attio's AI-native CRM, overseeing retention, health, and upsell initiatives for key accounts.