Top Customer Success Manager Jobs

Oversee software and applications management, ensuring alignment with global strategies while maximizing business transformation and efficiency.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

Manage a book of Mid-Market customers to drive product adoption, renewals, and expansion. Build executive relationships, monitor usage, identify churn risk, provide product feedback, run business reviews and on-site engagements, and represent customer needs across sales, product, and engineering.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

Serve as primary CSM for agency partners to drive adoption, retention, and expansion of Scrunch's AI search platform. Translate platform data into strategic recommendations, run quarterly business reviews and content strategy sessions, enable agencies to sell Scrunch, and apply scalable playbooks to manage account volume.

Manage agency partner relationships to drive adoption, retention, and expansion of Scrunch's AI search visibility platform. Deliver strategic recommendations from platform data, run onboarding and quarterly business reviews, enable agencies to sell Scrunch, and apply scalable playbooks to maximize customer value and engagement.

Manage SMB customer relationships to drive product adoption, retention, satisfaction, and ARR growth. Monitor customer analytics, execute workflows in CRM/Gainsight, coordinate cross-functionally (Renewals, Support, Sales), surface voice-of-customer feedback, and identify advocates and scalable programs to improve customer outcomes.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Own lifecycle from onboarding to renewal, use data and internal tools to measure health and utilization, take corrective actions, forecast risk and growth, and build trusted advisor relationships with senior technology leaders.

As a Customer Success Manager, you will assist customers in using our software, troubleshoot issues, provide technical support, and collaborate with teams to ensure customer satisfaction. You will become a product expert and may need to travel to customer locations for software implementations.

Serve as the primary maritime subject-matter expert for U.S. Government customers, driving adoption of Vantor's geospatial and AI-enabled maritime capabilities. Build relationships across Navy, NIWC, NAVWAR and other partners; support mission analysis, technical solutioning, demonstrations, training, exercises, and proposals. Influence product roadmap, monitor customer outcomes, and identify expansion opportunities while collaborating with Sales, Product, Engineering, and Delivery teams.

The Customer Success Manager ensures customer adoption and satisfaction with Attio's AI-native CRM, overseeing retention, health, and upsell initiatives for key accounts.

As a Customer Success Manager at Attio, you will design and manage retention programs, guide user adoption, and improve customer health while leading strategic initiatives for top accounts.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

Manage a portfolio of customer accounts to drive onboarding, adoption, retention, and expansion. Serve as primary client contact, run business reviews, monitor adoption metrics, resolve issues with cross-functional teams, and deliver success plans, training, and reporting to improve satisfaction and renewals.

Manage a book of institutional asset management clients to drive adoption, retention, and expansion. Lead onboarding, trainings, and regular client meetings, configure integrations and reports, monitor account health, forecast renewals, run usage campaigns, and advocate customer needs cross-functionally. Occasional travel (~10%).

Manage a $3M ARR Mid-Market customer portfolio across North America as a trusted advisor. Drive retention and NRR, execute success plans, monitor health, mitigate churn risks, drive product adoption, support expansions with Sales, and collaborate cross-functionally to improve customer experience.

The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.

Manage strategic engagement with large enterprise customers to drive product adoption, value realization, renewals, and expansion. Build executive relationships, create Success Plans, lead business reviews, coordinate cross-functional resources, track adoption and health in Gainsight, and meet an annual ARR quota while leveraging AI-enabled tools.