Top Customer Success Manager Jobs

As a Customer Success Manager, you'll lead customer onboarding and renewals, ensuring adoption of AI in legal workflows and developing relationships with key stakeholders.

The SMB Account Manager will manage 400 child care provider accounts, driving engagement, upsell opportunities, and customer satisfaction while fostering strong relationships.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.

Serve as a technical Customer Success Manager for mid-market B2B clients, advising on AI-led transformation, integrations, and strategic architecture. Drive adoption, run technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for enterprise B2B clients, driving AI-led transformation and platform adoption. Consult on integrations, strategic architecture, and change management; run technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager driving AI-led adoption and digital transformation for enterprise clients. Consult on AI and integrations, design scalable solutions, lead technical workshops, use product usage data to drive expansion, and represent customer needs to Product and Engineering.

Manage and build long-term client relationships for Corptax customers, respond to inbound support across channels, drive product adoption, document and triage issues, perform release testing, and collaborate on support projects while maintaining high customer satisfaction.

Lead strategic relationships with Fortune 100 clients to drive adoption, expansion, and measurable business impact of monday.com. Build account plans, oversee large-scale deployments, coordinate cross-functional teams, measure outcomes, and mentor junior CSMs while representing the customer voice into product and go-to-market initiatives.

The Enterprise Customer Success Manager will guide enterprise clients in utilizing AI tools for marketing success, ensuring high engagement and satisfaction with their software solutions.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring they effectively adopt and maximize value from the AI search optimization platform, while providing strategic recommendations and onboarding support.

Lead post-sales relationships for a portfolio of commercial accounts to drive adoption, retention, and measurable business outcomes. Build executive relationships, create and execute success plans and Executive Value Reviews, monitor customer health using Gainsight, mitigate risk, and coordinate cross-functional teams. Promote product adoption, capture customer feedback, and enable advocacy while identifying growth opportunities and supporting account planning within a pod-based team.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

Manage a hybrid portfolio of named and scaled accounts to drive Net Revenue Retention. Own onboarding, adoption, renewals, expansion, and advocacy through one-to-one strategic management and one-to-many digital programs. Monitor health, mitigate churn, lead escalations, and partner cross-functionally to translate customer insights into growth. Measure success via NRR, renewal performance, expansion pipeline, engagement, and churn reduction.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

Lead customer success and program management for strategic hyperscaler accounts, coordinating cross-functional Arm and partner engineering to drive adoption of Arm technologies, manage program risks, run governance and executive reviews, and ensure timely delivery and measurable business outcomes.

Manage a portfolio of U.S. public sector customers to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and run enablement and project initiatives to ensure customers realize business outcomes from GitLab.

Own a book of business to drive retention and expansion: build stakeholder relationships, deliver strategic reviews and proactive support, triage and coordinate solutions with internal teams, and identify growth opportunities using customer success tools and market insights.