Top Customer Success Manager Jobs

Lead and grow strategic relationships with veterinary corporate hospital consolidators. Serve as primary contact, gather product feedback, conduct business reviews, develop account roadmaps, and align customer needs with product and company strategy to drive adoption and account growth.

The Founding Customer Experience Lead will onboard and train customers, monitor product adoption, triage issues, and collaborate with Engineering to enhance product offerings based on user feedback in a healthcare setting.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

Oversee software and applications management, ensuring alignment with global strategies while maximizing business transformation and efficiency.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Join the Customer Success team to lead onboarding and account management for top customers, ensuring they gain value quickly from the product. Engage deeply with customers, advocate for their needs, and collaborate across sales, product, and engineering teams.

The Customer Success Manager will assist customers with software challenges, champion customer needs, and collaborate with teams while providing exceptional service and support, primarily in the commercial contracting industry.

The Customer Success Manager maximizes provider performance on Zocdoc by understanding their goals, upselling products, and driving overall success.

The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.

Manage relationships with enterprise travel clients, driving retention and growth. Collaborate with sales and operations, ensuring clients maximize Flywire's payment solutions.

As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.

Serve as primary contact for strategic mortgage customers—onboard, drive adoption, manage renewals, and support upsells. Monitor KPIs and customer health, troubleshoot API issues, escalate complex support cases, and build repeatable success processes to reduce churn and scale retention.

The Customer Success Manager will support and train customers, ensuring product adoption and satisfaction while driving engagement and renewals.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption, strategic architecture, integration troubleshooting, change management, data-driven expansion, technical enablement workshops, and representing customer needs to Product and Engineering to influence roadmap and upsell opportunities.

Own a portfolio of enterprise insurance customers to drive adoption, renewals and expansion. Build executive relationships, run QBRs and workshops, track customer health and risks, surface product feedback, and collaborate cross-functionally to improve outcomes and scale CS processes.

Own a portfolio of complex US enterprise insurance customers to drive adoption, renewals, and expansion. Build executive relationships, run QBRs and value assessments, forecast customer health and revenue, capture structured feedback to influence product, and partner cross-functionally to resolve issues and deliver measurable business outcomes.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.

Own growth for a portfolio of 1,000+ SME customers using data-driven insights and automation to drive product adoption, engagement, and revenue. Develop lifecycle journeys, monitor intent signals and usage trends, run one-to-many campaigns, identify friction in the customer journey, and work cross-functionally to improve operations and expand customers.

Manage onboarding, implementation, and activation for enterprise clients. Project-manage feature rollouts, serve as escalation point, monitor usage and SLAs, ensure correct invoicing, and proactively identify and resolve issues while collaborating across Sales, Support, Billing, and Technical teams.

Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.