Top Customer Success Manager Jobs

Serve as a technical Customer Success Manager advising B2B clients on AI-led transformation using monday.com's platform. Drive adoption, design scalable automated solutions, lead technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Manage SMB customer relationships to drive platform adoption, retention, and growth. Serve as product expert, handle escalations with support, run webinars, track communication in Gainsight/Salesforce, evaluate account health, pursue upsell opportunities, and ensure timely responses and positive renewal outcomes.

The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.

The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.

As a Customer Success Manager, you'll lead customer onboarding and renewals, ensuring adoption of AI in legal workflows and developing relationships with key stakeholders.

The SMB Account Manager will manage 400 child care provider accounts, driving engagement, upsell opportunities, and customer satisfaction while fostering strong relationships.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

Serve as a technical Customer Success Manager for mid-market B2B clients, advising on AI-led transformation, integrations, and strategic architecture. Drive adoption, run technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for enterprise B2B clients, driving AI-led transformation and platform adoption. Consult on integrations, strategic architecture, and change management; run technical workshops, use product usage data to identify expansion opportunities, and represent customer needs to Product and Engineering.

Serve as a technical Customer Success Manager driving AI-led adoption and digital transformation for enterprise clients. Consult on AI and integrations, design scalable solutions, lead technical workshops, use product usage data to drive expansion, and represent customer needs to Product and Engineering.

Manage and build long-term client relationships for Corptax customers, respond to inbound support across channels, drive product adoption, document and triage issues, perform release testing, and collaborate on support projects while maintaining high customer satisfaction.

The Enterprise Customer Success Manager will guide enterprise clients in utilizing AI tools for marketing success, ensuring high engagement and satisfaction with their software solutions.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring they effectively adopt and maximize value from the AI search optimization platform, while providing strategic recommendations and onboarding support.

Manage a hybrid portfolio of named and scaled accounts to drive Net Revenue Retention. Own onboarding, adoption, renewals, expansion, and advocacy through one-to-one strategic management and one-to-many digital programs. Monitor health, mitigate churn, lead escalations, and partner cross-functionally to translate customer insights into growth. Measure success via NRR, renewal performance, expansion pipeline, engagement, and churn reduction.

Lead customer success and program management for strategic hyperscaler accounts, coordinating cross-functional Arm and partner engineering to drive adoption of Arm technologies, manage program risks, run governance and executive reviews, and ensure timely delivery and measurable business outcomes.

Manage a portfolio of U.S. public sector customers to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and run enablement and project initiatives to ensure customers realize business outcomes from GitLab.

Own a book of business to drive retention and expansion: build stakeholder relationships, deliver strategic reviews and proactive support, triage and coordinate solutions with internal teams, and identify growth opportunities using customer success tools and market insights.

Lead and grow strategic relationships with veterinary corporate hospital consolidators. Serve as primary contact, gather product feedback, conduct business reviews, develop account roadmaps, and align customer needs with product and company strategy to drive adoption and account growth.

The Founding Customer Experience Lead will onboard and train customers, monitor product adoption, triage issues, and collaborate with Engineering to enhance product offerings based on user feedback in a healthcare setting.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Join the Customer Success team to lead onboarding and account management for top customers, ensuring they gain value quickly from the product. Engage deeply with customers, advocate for their needs, and collaborate across sales, product, and engineering teams.