Top Tech Jobs & Startup Jobs in Rochester, NY

Manage a portfolio of mid-market and enterprise customers throughout deployment, adoption, retention, renewal, and expansion. Build trusted relationships, lead QBRs and customer presentations, identify cross-sell and upgrade opportunities, coordinate sales and engineering resources, and maintain CRM, quoting, automation, and KPI tools. The role focuses on customer satisfaction, revenue growth, retention, and exceeding sales and customer success goals.

Lead paid media and account-based advertising strategies across multiple B2B SaaS products and business units. Develop cross-channel campaigns, allocate budgets, optimize performance, and connect media investment to demand generation, pipeline, and revenue goals. Manage a direct report, establish global planning frameworks, analyze full-funnel results, and communicate recommendations to marketing and executive stakeholders while partnering with sales, demand generation, marketing operations, product marketing, and creative teams.

Manage strategic customer accounts, partners, system integrators, and channel relationships for biometric, identity, credentialing, and physical access security solutions. Drive revenue growth, account expansion, renewals, and new business through consultative selling. Develop account strategies, negotiate contracts, maintain forecasts, and build executive relationships across government, critical infrastructure, enterprise, and commercial markets. Collaborate with sales engineering, product, marketing, delivery, and customer success teams to support deployments and customer retention.

Own database performance, reliability, observability, migrations, capacity planning, backups, and recovery for a distributed CockroachDB environment. Diagnose query, indexing, schema, contention, and transaction issues; guide database design and changes; support incident response; improve operational practices; and mentor engineers across infrastructure, platform, and application teams.

Own enterprise and government-facing B2B revenue for AI software products, managing the full sales cycle from lead generation through deal closure. Develop enterprise clients, strategic partnerships, and distribution channels; meet sales targets; collaborate on go-to-market strategies; monitor market and competitor trends; and represent the company at industry events. The role is fully remote and includes base salary, commission, and equity.

Manage railroad public projects for local and state government sponsors, overseeing scope, budgets, schedules, project records, compliance, stakeholder communication, agency coordination, construction monitoring, contracts, invoices, and client relationships. The role supports projects from preliminary engineering through construction, coordinates consultants and field personnel, maintains databases, conducts meetings, and travels approximately 10% to railroad sites.

Follow up with homeowners who received proposals, identify barriers to purchase, close eligible deals within approved pricing and contract rules, or schedule qualified seller conversations. Maintain accurate CRM records, execute consistent outreach through calls, texts, and emails, and document lead outcomes. This is a remote, part-time warm-lead sales role with a $22 hourly base and uncapped commissions.

Supports client projects by creating metadata, writing and testing R syntax, cleaning and recoding survey data, performing statistical operations, reviewing code and outputs, documenting data-management processes, and troubleshooting errors. The role requires independent task management, technical communication, quality control, and collaboration on federally contracted projects involving sensitive information.

Own complex enterprise sales cycles from prospecting through close and expansion. Manage named accounts, lead technical discovery and demonstrations, run structured pilots, navigate security and compliance procurement, negotiate contracts, and build internal champions. Provide customer and competitive insights to product and engineering teams while independently developing pipeline in an ambiguous startup environment.

Build and productionize machine learning systems that convert complex documents into executable, verifiable logic. Responsibilities include developing parsing and transformation pipelines, experimenting with language models, designing datasets and evaluation metrics, creating adversarial tests, analyzing model failures, and implementing rule-based checks using logical reasoning and program analysis. The role requires close collaboration with founders and subject-matter experts to validate system outputs.

Own and evolve a shared engineering platform spanning cloud infrastructure, delivery tooling, reliability, security, authentication, and deployment. Build backend and full-stack solutions, improve production availability, lead platform projects and technology decisions, and support internal engineering teams through shared tooling, documentation, reviews, and coaching. Participate in on-call rotations and help scale an established product platform.

Leads the SaaS and AI application sourcing team, overseeing software procurement, RFPs, negotiations, renewals, supplier performance, compliance, and cost optimization. Manages agreements covering pricing, usage, data security, audit rights, and termination terms. Establishes procurement processes, playbooks, metrics, and automation while partnering with Finance, Legal, Technology, Security, and program teams. Coaches team members, supports executive supplier engagements, and ensures FAR-compliant government contracting practices.

Develop and support secure full-stack web applications using Python and JavaScript/TypeScript. Responsibilities include building responsive interfaces, backend services, RESTful APIs, database integrations, automated tests, CI/CD pipelines, and production deployments. The role involves Agile collaboration, code reviews, troubleshooting, monitoring, and secure-development practices. Candidates must hold Top Secret/SCI clearance with CI Poly eligibility, have at least five years of full-stack experience, and be local to Springfield, Virginia or St. Louis, Missouri for periodic onsite access.

Design, develop, customize, and administer ServiceNow ITSM applications. Build scripts, workflows, interfaces, reports, and dashboards; integrate ServiceNow with external systems using REST and SOAP. Provide troubleshooting and end-user support, analyze requirements, improve processes, and support testing and deployments. Serve as a senior technical authority by leading customer engagements, technical documentation, demonstrations, innovation initiatives, stakeholder collaboration, and mentoring junior staff.