Top Remote Jobs in Spokane, WA

Leads commerce content strategy across Forbes Vetted’s editorial categories, using search trends, performance data, SEO, AI discovery, and revenue insights to plan content and optimize traffic and affiliate revenue. The role monitors category performance, creates editorial briefs, supports paid search and social initiatives, manages Amazon storefront updates, and develops seasonal and tentpole strategies. It collaborates with editorial, data, brand solutions, and media teams and is temporary through March 2027.

Maintains and supports enterprise systems and infrastructure, including operating systems, applications, servers, virtualization, backups, security, and high-availability environments. Monitors performance, troubleshoots technical issues, supports maintenance activities, manages vulnerabilities with security teams, assists with infrastructure projects, coordinates vendors, documents systems, and responds to critical incidents.

Digitize, restore, remediate, and reformat historic analog media into high-quality digital assets. Maintain archival logs, metadata, asset tracking, chain-of-custody records, and quality-control standards. Collaborate with imaging, operations, and project management teams; follow archival, delivery, equipment calibration, and secure handling protocols while managing demanding production schedules.

Manage and mature a multi-location records and information management program. Responsibilities include developing compliant policies, integrating records lifecycle requirements into IT system architecture, managing stakeholder relationships and service agreements, delivering training, conducting records analysis, and supporting project execution. The role requires records management expertise, regulatory compliance knowledge, strategic leadership, and multi-site project experience.

Manage insurance applications from submission through final status, reviewing cases for completeness, compliance, and accuracy. Research and resolve discrepancies, obtain missing documentation, monitor case progress, document activities, and communicate with agents, carriers, medical providers, customers, and internal teams. Provide status updates and guidance while following company procedures, carrier requirements, and regulatory guidelines.

Leads the organization’s ERP and enterprise application roadmap, architecture, implementations, integrations, upgrades, and support. Manages IT application projects across scope, budgets, resources, governance, vendors, and cross-functional stakeholders. Leads application teams, advises senior leadership, oversees security and data governance compliance, and drives process improvement, automation, standardization, and user adoption.

Leads centralized workforce resource planning for contact center and back-office operations. Owns volume, workload, and staffing forecasts; establishes planning standards, governance, and methodologies; mentors analysts; and advises Finance, HR, and operational leaders on staffing risk. Oversees capacity reporting, hiring timelines, WFM handoffs, regulatory considerations, forecast variance reviews, and planning-tool improvements.

Leads workforce management scheduling for Contact Center and Back Office operations. Manages WFM analysts, schedule publication, real-time monitoring, intraday staffing responses, workload distribution, inventory health, reporting, and performance management. Partners with resource planning and operational leaders to meet coverage, service-level, turnaround-time, and regulatory commitments while improving processes and WFM platform usage.

Leads enterprise workforce forecasting and capacity planning across operational functions. Develops forecasting models, converts projected demand into staffing requirements, identifies resource gaps and risks, and partners with Operations, Finance, and HR on headcount and budget planning. Conducts variance analysis, improves planning accuracy, and translates capacity plans into staffing and work-allocation strategies. Serves as the subject matter expert for workforce planning methodologies, capacity models, forecasting tools, and workforce analytics.

Provides analytical support to Carrier and Sales Center teams by developing datasets, dashboards, KPIs, forecasting models, financial reports, and actionable business insights. Responsibilities include stakeholder requirements gathering, data modeling, SQL analysis, visualization, P&L reporting, performance tracking, and communicating recommendations to management. The role also supports strategic initiatives, operational improvements, and end-to-end analytics projects using BI tools.

Provides advanced technical and operational support for IBM z/OS mainframe environments, including software installation, troubleshooting, disaster recovery, COOP exercises, replication, IPLs, DASD management, system integration, documentation, and emerging technology implementation. Serves as a technical point of contact for COOP cutovers and collaborates with customer and DISA teams to maintain system availability, stability, and performance.

Own the entire post-sale client lifecycle: onboard customers, review AI-generated compliance documents, deliver updates from regulatory monitoring, run upsell campaigns, retain and expand accounts, and feed product feedback to the founder. Build processes and define client success at an early-stage SaaS startup.

Lead go-to-market and revenue generation from zero to initial paying customers. Own positioning, messaging, channel strategy, content, SEO, partnerships, launch execution, and funnel conversion for multiple service lines. Build repeatable acquisition and upsell engine, run experiments, and optimize conversion across signup-to-paid journeys while working directly with the founder. Equity-only founding role, remote-friendly with preference for Kansas City.

Manage end-to-end talent acquisition for priority go-to-market hiring during a six-month remote contract. Partner with hiring managers and executives, source and close SaaS talent, develop headhunting strategies, assess candidates, ensure a high-touch candidate experience, coach interview teams, report recruiting metrics, and improve talent acquisition processes and tools.