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Top Remote Customer Success Jobs in Spokane, WA
Software
The Customer Success Manager will develop relationships with valuable customers, educate them on software and payment solutions, drive adoption, and identify sales opportunities.
Top Skills:
ExcelSaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.
Top Skills:
GainsightSalesforce
Fintech
The Customer Success Manager will develop relationships with partner practices to drive retention and growth of transaction volume while leveraging data and technology to optimize engagement and outcomes.
Top Skills:
Customer Relationship Management Software
Software • Hospitality
The Head of Customer Success and Implementation will lead a team to maximize client satisfaction, drive revenue, and ensure effective onboarding. Responsibilities include overseeing client performance, managing account growth, and developing strategies for retention and upselling.
Top Skills:
Hospitality PlatformsHotel TechSaaS
Gaming
Manage a portfolio of clients, ensuring satisfaction and growth. Act as a trusted advisor, driving product adoption and identifying business opportunities.
Top Skills:
ConfluenceJIRASalesforce
Artificial Intelligence • Software
The Customer Success Associate will lead customer onboarding, enhance customer experience, monitor data trends for growth, and collaborate across teams to improve the customer journey.
Artificial Intelligence • Information Technology • Software
The Customer Success Manager increases customer retention and business growth by managing customer relationships, implementing strategic initiatives, and ensuring customer satisfaction with CommandLink's services.
Top Skills:
CcaasCRMExcelInternet ServicesManaged ServicesMS OfficeNetworkSd-WanSecuritySipSoftwareUcaas
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning
Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.
Top Skills:
GCPSalesforce
Edtech • Software
The Enterprise Customer Success Manager will manage a portfolio of strategic accounts, driving customer satisfaction, product adoption, renewals, and revenue retention while collaborating with cross-functional teams.
Top Skills:
Salesforce
Payments • Software
The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.
Top Skills:
MS OfficeSalesforce
Information Technology • Security • Cybersecurity
The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.
Top Skills:
GainsightSalesforceTotango
Software
Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.
Top Skills:
Crm ToolsHubspotSalesforce
New
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Retail • Sales • Energy
As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.
Top Skills:
Zendesk
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills:
BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
Reposted 10 Days AgoSaved
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills:
MartechSaaS
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills:
SaaS
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
Digital Media
The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.
Top Skills:
ClayEverafterGoogle SuiteGongHubspotIntercomLookerMetabaseSalesforceStatisfyVidyardZendesk
Cloud • Social Impact • Software
The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.
Top Skills:
Blackbaud LuminateBlackbaud Raiser'S Edge NxtGainsightSalesforce
Edtech • Machine Learning • Natural Language Processing • Software
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills:
Machine LearningNatural Language Processing
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.
Top Skills:
ExcelGoogle SheetsSalesforce
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Reposted 10 Days AgoSaved
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Fintech • Software • Financial Services
The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.
Top Skills:
AnalyticsQuality Control
Edtech
The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.
Top Skills:
JIRASalesforceTableauWorkfront
Top Companies in Spokane, WA Hiring Remote Customer Success Roles
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