Top Remote Operations & Support Jobs in San Diego, CA

Own and coordinate Pixery's global payments ecosystem by managing relationships with MoR/PSP/payment orchestrator partners, supporting commercial negotiations, tracking payment performance and issues, and leading payments-related compliance (AML, KYC, 3DS, PSD2) in close collaboration with Legal and Finance.

Support commercial and client operations by administering public agency contracts, tracking deliverables and compliance, assisting invoicing and onboarding, researching grants/RFPs, preparing proposals, maintaining proposal content, and supporting business development and marketing tasks including CRM data entry and collateral updates.

Lead and build the development support function that manages escalated technical issues from Customer Care to Development. Define SLAs, triage and escalation frameworks, monitoring and reporting, stakeholder communications, and executive metrics. Analyze trends to drive product improvements, lead a high-performing support team, and coach members to improve responsiveness and resolution effectiveness.

Provide part-time remote administrative and technical support for online ministry services and events: troubleshoot live streams, maintain service resources and databases, coordinate volunteers, manage communications, and assist with online event registration and reporting.

Owns end-to-end enterprise mortgage production pipeline, ensures files progress to closing, resolves operational issues, mentors staff, coordinates cross-functional partners, monitors performance, and recommends process improvements to protect milestone dates and client experience.

Investigate card, ACH, and mobile deposit disputes per Reg E, Mastercard and NACHA rules; manage chargeback lifecycle; detect and mitigate fraud through transaction analysis; document audit-ready investigative summaries; and work with AI and other technologies to improve processes within a collaborative operations team.

Manage course planning, faculty forecasting, student scheduling, registration, and academic records for assigned graduate programs. Process academic exceptions, appeals, withdrawals, and end-of-session academic standing actions. Serve as liaison between departments, support program implementation and launches, and coordinate enrollment and operational workflows using institutional systems.

Provide remote executive support including calendar and email management, meeting coordination, proposal and presentation preparation, CRM and SharePoint administration, process and SOP documentation, project coordination, and occasional invoicing support. Work closely with leadership to streamline workflows and maintain organized operational records during company growth.

Lead and coordinate incident response to reduce frequency, duration, and impact of production issues. Drive incident communications, own action items, facilitate risk assessments and postmortems, analyze incident data and trends, and recommend/process improvements. Participate in on-call rotation and work assigned weekday shift hours to support organizational readiness and learning.

Lead the evolution of claims payment accuracy by optimizing strategic configurations, managing a small team, and implementing automated solutions to enhance operational efficiency in healthcare plans.