Top Remote Operations & Support Jobs in San Diego, CA

Support global infrastructure as an SME across databases, servers, networks, storage, and application platforms. Provide medium-to-high complexity run-the-business support, incident resolution, project resources, requirements gathering, solution implementation, knowledge articles, and mentoring. Cover 24/7 shifts as required.

The Senior Director will lead Operations Engineering for renewable projects, focusing on maximizing performance, driving improvements, and ensuring compliance.

Provide front-line technical support to Shopify merchants via email and chat, triage and escalate issues to engineering, perform QA on new features, update documentation, and maintain clear customer communication during problem resolution.

Lead day-to-day operations, own task queue and compliance, troubleshoot complex patient cases, drive process documentation and automation, manage hospital implementations and relationships, and run high-impact operational projects to improve delivery and scale.

Provide front-line technical support via phone, email, and chat; triage and resolve tickets within SLA; perform basic hardware, software, and network troubleshooting (AD, Group Policy, RDP, VPN, printers); escalate complex issues; document resolutions; participate in training, projects, and on-call rotations including after-hours as needed.

Manage pre-award and post-award sponsored research activities for a neurology department, including proposal preparation/submission, budget development, compliance, award monitoring, subaward management, reporting, closeouts, and liaison work with PIs, SPA, and other offices.

Support new and renewal insurance placements by reviewing submissions for completeness, assisting with quoting and carrier marketing, tracking responses, maintaining records in agency systems, and preparing bind orders under manager guidance.

Own and build GTM systems, automation, and AI agent workflows across marketing, sales, and customer success. Design integrations and data models (BigQuery, Salesforce, HubSpot), create internal tools with Claude Code, eliminate manual work across GTM and G&A, and measure system performance to drive pipeline, retention, and operational efficiency.

Manage project documentation for EPC customers: collect, scan, upload, assemble, control revisions, and load documents into customer document management systems. Coordinate with project managers, vendors, and customers to meet delivery and compliance requirements.

Owner and coordinator for GTM technology portfolio, optimizing seller productivity through SaaS tool administration, generative AI and automation prototyping, workflow analysis, requirements gathering, vendor coordination, change management, training, and metrics tracking to drive adoption and measurable business impact across Sales, Marketing, Revenue Operations, and partners.