Top Remote Jobs in Reno, NV

Provides first-line technical product support to customers, guides troubleshooting, assesses and escalates incidents, follows issues through resolution, and recommends documentation improvements. The role requires strong customer service, collaborative problem-solving, and practical experience troubleshooting Windows and macOS systems, antivirus interactions, and system-management tools such as GPO, RMMs, and SCCM.

Own product marketing strategy and execution, including positioning, messaging, go-to-market launches, sales enablement, competitive intelligence, analyst relations, and expansion campaigns. Partner with Product, Sales, Marketing, and Customer Success to drive adoption, pipeline, retention, and revenue. Translate complex technical capabilities into compelling narratives and measure launch performance. The role requires at least five years of B2B product marketing experience, or three years with an advanced degree, and travel up to 25%.

Investigate security alerts, collect and analyze evidence, identify intrusion vectors, and document incident findings and remediation recommendations. Conduct threat hunting, analyze forensic artifacts during incident response, improve threat detection capabilities, research attack methodologies, and provide technical feedback to product development teams. Collaborate across security functions while driving process improvements and maintaining ownership of investigations and remediation tracking.

Leads high-impact IT incident response, coordinating technical teams, managing incident bridges, triaging issues, communicating status, and driving timely resolution. Monitors dashboards and alerts, escalates emerging issues, and initiates major incident processes when needed. Also supports problem management through root-cause and trend analysis, incident action plans, documentation, reporting, and process improvements.

Own the vision, strategy, roadmap, pricing, and packaging for Vercel’s storage portfolio, including blob storage, persistent filesystems, databases, and key-value storage. Partner with engineering, design, developer experience, and enterprise customers to deliver reliable, secure, scalable storage products integrated across Vercel’s cloud platform. Use customer feedback and performance data to prioritize investments and guide product decisions.

Lead Dynatrace’s product-led growth strategy across marketing, product, and sales. Own acquisition, activation, adoption, monetization, and retention metrics; optimize the product funnel; manage experimentation and lifecycle marketing programs; build performance dashboards; communicate insights to executives; and mentor Growth Marketing Managers.

Manages, grows, and retains a portfolio of large, complex employer accounts within group benefits. Owns client relationships and account strategy, drives sales and profitable growth, manages broker and consultant relationships, and coordinates cross-functional teams across sales, underwriting, service, and product functions. The role also oversees financial and risk considerations while delivering integrated insurance solutions and strong client outcomes.

Owns NetBox Labs’ network observability products from strategy and definition through general availability and ongoing iteration. Responsibilities include roadmap ownership, technical product expertise, customer discovery, prototyping, success metrics, GTM enablement, and cross-functional alignment across engineering, customer success, and sales. The role focuses on telemetry, monitoring, troubleshooting production networks, and delivering observability capabilities across cloud and enterprise deployments.

Leads enterprise network security architecture, engineering, and modernization across cloud and on-premises environments. Designs firewalls, WAF, DDoS protection, Azure connectivity, microsegmentation, Zero Trust, SASE, and SD-WAN solutions. Serves as a Level 3 incident escalation point, drives root-cause analysis and resilience improvements, establishes automation and DevSecOps standards, and mentors engineers. Partners with stakeholders and vendors to deliver secure, scalable network security platforms.

Own strategic new business sales and account expansion across light industrial, hospitality, and retail markets. Manage the full sales cycle from prospecting and qualification through customer evaluation, closing, and expansion. Build relationships with key decision-makers, present consultative business cases, exceed quota, and partner with account management, operations, and sales development teams to drive revenue.