Top Remote Jobs in Reno, NV

Handle inbound customer calls, identify needs, recommend products and services, convert support interactions into sales opportunities, troubleshoot issues, and achieve sales and service metrics. The role requires excellent English, consultative selling, strong communication, target orientation, and flexibility to work rotational shifts in a high-volume environment.

Handles inbound customer interactions through calls and digital channels, providing product support while identifying and converting sales opportunities. Uses a consultative approach to understand customer needs, troubleshoot products, resolve issues, and recommend paid solutions. The role requires meeting conversion, sales, customer satisfaction, and first-call-resolution targets in a high-volume environment while maintaining strong customer rapport and service quality.

Responds to customer enquiries through inbound phone and email, supports online orders and payments, protects confidential information, resolves concerns, escalates priority issues, and maintains a professional brand experience. The role requires Cantonese and English communication, adherence to service policies, achievement of performance targets, collaboration with teammates, and continuous learning and process improvement.

Designs and manages AI-enabled digital journeys in HubSpot, including workflows, forms, segmentation, personalization, behavioral triggers, and nurture programs. Owns website-to-HubSpot data connections, tracking standards, lead scoring inputs, conversion optimization, QA, and automation documentation. Partners with Marketing, Web, Content, and Marketing Operations to connect digital engagement with prospect qualification and downstream marketing processes.

Provides email, chat, and phone support for NoveList products, troubleshooting technical and product issues, assisting daily product operations, collaborating with product, development, sales, and marketing teams, maintaining documentation, supporting QA testing, and providing technical expertise. The role requires two or more years of technical support and workplace Microsoft Office experience.

Coordinates customized marketing programs for large strategic customers, serving as a customer contact and partnering with Sales and Marketing. Manages campaigns, webinars, events, newsletters, communications, budgets, timelines, and reporting. Writes and edits customer-facing content, coordinates internal resources, tracks engagement and expenses, and improves scalable marketing processes. The role requires strong project coordination, communication, customer relationship, and organizational skills.

Supports pre-sales activities for Kinaxis supply chain software by identifying customer needs, qualifying prospects, delivering customized product demonstrations, preparing presentations, following sales processes, providing product feedback, and coordinating transitions to Professional Services. Requires deep supply chain or enterprise pre-sales expertise, industry knowledge, strong communication skills, and the ability to manage multiple priorities independently in a fast-paced environment.

Leads the creation of Kinaxis’s global Partner Success operating model, including partner segmentation, health scoring, governance, capacity planning, enablement, implementation quality, performance management, tooling, and lifecycle design. Builds the function and cross-functional operating infrastructure while improving partner capability, delivery readiness, implementation outcomes, pipeline contribution, and ecosystem growth.

Drive revenue growth and retention within existing enterprise accounts by identifying opportunities, developing account strategies, building executive relationships, qualifying prospects, forecasting sales, closing complex deals, and communicating product feedback. The role requires consultative, value-based selling to manufacturing-oriented industries and multiple organizational stakeholders, including operations, demand management, finance, and IT.

The Principal Data Engineer designs and builds scalable cloud-native data platforms, pipelines, frameworks, and governed data products supporting analytics, reporting, AI, and operational workloads. Responsibilities include Databricks, Spark, Delta Lake, Azure, SQL Server, batch and streaming processing, data integration, performance optimization, governance, modernization, troubleshooting, architecture reviews, and mentorship. The role provides senior technical leadership without direct people management and supports insurance-domain data across policy, claims, billing, finance, and regulatory functions.

Analyzes web, customer, and campaign data to generate actionable digital marketing insights. Builds dashboards and presentations using Adobe Analytics, Power BI, or Tableau; evaluates site performance, media monetization, A/B tests, and web projects; supports tagging, reporting validation, and vendor implementations. The role partners with stakeholders and Agile teams, manages analytics priorities, and communicates findings to guide marketing strategy and business decisions.

Leads production operations and application support for high-traffic websites and web applications. Manages incidents, escalations, communications, service desk staffing, documentation, budgets, and support processes. Oversees distributed teams, collaborates with internal and external stakeholders, reports production status, and provides rotating 24x7 on-call support. The role requires extensive incident, change, testing, people, and IT service management experience, plus familiarity with cloud platforms, monitoring tools, and ticketing systems.

Review, label, and QA datasets for AI/ML training; maintain trackers, databases, and dashboards; follow annotation guidelines and SOPs; prepare and clean data; document processes; collaborate to resolve data queries while ensuring confidentiality and timely delivery.

Develop and grow new and existing wholesale distributor accounts through prospecting, cold calling, customer relationship management, order entry, site surveys, and meeting sales targets and budgets.

Conduct outbound prospecting through cold calls, research, and engagement to identify and qualify B2B sales opportunities. Introduce prospective buyers to clients’ hardware and software solutions, collaborate with sales teams on outreach strategies, maintain accurate CRM records, and monitor industry and competitive trends.

Own the AIS product vision, strategy, roadmap, backlog, metrics, and delivery for insurance services. Partner with engineering, UX, operations, vendors, and business stakeholders to launch products, define requirements, manage risks, and improve customer and operational outcomes. The role also develops go-to-market plans, informs decisions through research and data, mentors junior product managers, and aligns product investments with organizational objectives.

Leads product strategy, research, development, pricing, and implementation for homeowners and landlord insurance products. Oversees research plans, statistical analysis, competitor and market insights, product governance, portfolio prioritization, training, and performance monitoring. Manages and develops R&D teams while coordinating with actuarial, underwriting, sales, claims, and other stakeholders to implement product enhancements, improve processes, and support profitable growth.

Design, develop, test, review, and maintain medium-complexity software systems. Translate product requirements into scalable, secure, modular, and maintainable applications; provide application support; participate in design and code reviews; and mentor less experienced engineers. The role requires programming expertise, knowledge of data structures, algorithms, databases, caching, and strong collaboration and problem-solving skills.

Develops and executes global account strategies to increase market penetration, meet sales quotas, and expand customer relationships. Responsibilities include account planning, forecasting, budget management, negotiations, competitive analysis, customer and dealer coordination, shipment and quality issue resolution, and leadership of sales activities. The role requires frequent customer contact, regional travel, and collaboration with sales, marketing, operations, customer service, and executive management.

Independent sales representative responsible for bringing Humanscale Living’s premium ergonomic home-office products to luxury design trade and retail clients. The role requires leveraging established industry relationships, presenting and positioning high-end products, driving sales growth, managing territories and accounts, negotiating with decision-makers, and supporting client engagement through digital tools. This is an independent contractor opportunity compensated solely through commissions.