Top Remote Jobs in Reno, NV

Serve as the primary contact for customers via phone and digital channels, resolving complex policy, coverage, billing, and service inquiries end-to-end. Use guided, AI-powered tools, validate call summaries, document interactions per privacy and regulatory standards, escalate issues as needed, and participate in training and continuous improvement.

Provide empathetic, end-to-end customer support across phone and digital channels for disability and benefits inquiries. Use AI-guided tools and CRM systems to resolve complex issues, document interactions, escalate when needed, and participate in training and process improvement.

Provide end-to-end customer support across phone and digital channels for disability/intake inquiries, using AI-guided tools and CRM systems to resolve complex issues, document interactions, escalate when needed, and contribute to process improvements while following compliance and privacy requirements.

Senior Backend Engineer responsible for building, deploying, and monitoring backend applications. Collaborate with product and cross-functional teams to design/version APIs, build event-driven/asynchronous systems, improve performance and reliability, and drive CI/CD and observability best practices. Ship high-quality, well-tested features and support platform scalability and maintainability.

Lead sales and merchandising for regional and national wholesale accounts, develop business plans, manage distributor relationships (UNFI, Amazon, DoorDash), forecast and analyze promotions, coordinate cross-functional activities, manage MDF and trade shows, provide data-driven insights and mentorship, and oversee a Business Development Manager. Frequent travel required.

Execute demand generation campaigns including end-to-end email marketing in HubSpot, webinar setup and execution, digital marketing support, campaign reporting, and cross-team coordination to deliver timely, measurable marketing programs.

Manage a portfolio of educational accounts to grow ARR through upsells and renewals. Prospect within accounts, build stakeholder relationships, develop strategic plans and business cases, maintain CRM records, collaborate with Customer Success, and report forecasts, risks, and opportunities to management.

Lead SentiLink's e-commerce sales vertical by identifying and engaging online retailers, DTC brands, ticketing and subscription businesses. Own the full sales cycle, build business cases, close deals, and maintain post-close relationships. Partner cross-functionally to shape GTM strategy, create playbooks, and stay current on fraud, identity, payments, and account-takeover threats affecting digital commerce.

Sell SentiLink's identity and fraud solutions to gig-economy platforms. Own full enterprise sales cycle, build vertical GTM, engage multidisciplinary stakeholders, close deals, and support post-sale success while informing product and marketing.

Lead SentiLink's marketplace vertical by identifying and closing enterprise deals with online marketplaces and multi-sided platforms. Manage full sales cycle, build business cases, cultivate relationships with fraud, risk, trust & safety, payments, and executive stakeholders, and drive post-sale value. Partner cross-functionally to shape go-to-market strategy, build playbooks, and stay current on marketplace fraud and identity trends.

Provide legal counsel to research and product teams on model development and deployment. Draft and review consumer-facing terms, privacy policies, and disclosures. Build privacy program and AI governance frameworks, translate international AI regulatory developments into actionable policies, and scale AI-native legal workflows across the company.

Embed in Research to drive end-to-end delivery of STT/TTS model versions and features. Map dependencies and risks, run cross-functional programs, establish lightweight processes, and communicate status across Research, Product, DataOps, and Engineering to ensure timely launches.

The Staff Frontend Engineer will design and implement complex frontend systems, lead engineering efforts, and collaborate with cross-functional teams to deliver a sophisticated SaaS platform.

As a Senior Software Engineer, you'll implement collaboration features, support team architecture, work across tech stacks, and improve developer experience.

The Staff Software Engineer will lead full-stack initiatives, improve system quality, drive technical direction, and mentor peers in a collaborative environment.

Partner with leaders and managers to build high-performing teams by advising on org design, workforce planning, performance management, manager coaching, career development, and change management. Drive people programs, run performance and calibration cycles, support employee relations, use people data to surface trends, and proactively identify risks and scalable solutions in a remote, fast-growing, mission-driven environment.

The Sales Development Representative will reach out to potential clients, manage contacts, set appointments, and assist the sales team in acquiring new business.