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Top Remote Customer Success Jobs in Raleigh, NC
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills:
AWS
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills:
Customer Success ToolsPendoSalesforce
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills:
Crm SoftwareSaaS
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.
Top Skills:
AISaaSUcaas
Artificial Intelligence • Edtech • Software
Lead end-to-end implementation projects for a multi-product platform in education technology, ensuring timely launch and effective stakeholder coordination.
Top Skills:
APIsClasslinkCleverInfinite CampusLmsPowerschoolSftpSisSynergy
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills:
B2B SaasCybersecurity
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills:
AICpeMachine LearningOpensyncSoftware-Defined Networking
Cloud • Software • Database • Analytics
As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.
Top Skills:
Ai ToolsChatgptClaudeGeminiWorkflow Automations
HR Tech • Information Technology • Software
The Customer Success Operations Analyst role involves optimizing CS processes, building dashboards in Salesforce, utilizing AI for efficiency, and supporting the CS team with data-driven insights.
Top Skills:
Ai ToolsSalesforceSpreadsheets
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills:
Crm SoftwareCustomer Success Management Software
Reposted 16 Hours AgoSaved
Fintech • Information Technology • Analytics
The Vice President leads Customer Success by developing strategies for client engagement, overseeing contract negotiations, and enhancing customer relationships across various digital platforms.
Top Skills:
AnalyticsDigital MediaE-Commerce Software
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills:
CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
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Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Productivity • Software
Manage customer onboarding and ensure users maximize Wonderly's platform. Diagnose issues, launch ads, and monitor funnel performance to drive real results for customers.
Top Skills:
AIAnalyticsCRMMarketing Systems
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.
Insurance
The Client Success Specialist manages the onboarding of new clients for employee benefit programs, ensuring successful implementation and ongoing service coordination. Responsibilities include designing onboarding strategies, leading meetings, managing timelines, and guiding clients through the setup process.
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.
Top Skills:
AIAnalyticsSaaS
Cloud • Information Technology • Internet of Things • Productivity • Software
The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.
Top Skills:
AIAutomationSaaS
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills:
CRMGainsightHubspotLeave Management SaasSalesforce
Information Technology • Business Intelligence • Consulting
The Client Success Director leads a cross-functional team to enhance client relationships, drive revenue growth, and ensure service renewals while managing client success strategies.
Top Skills:
Consulting ServicesItilManaged ServicesSupport ServicesTechnical Services
Healthtech
The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.
Top Skills:
ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Information Technology • Consulting
As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.
Top Skills:
AIGainsightHubspotLlm Orchestration FrameworksSalesforce
Fintech • Financial Services
As a Manager of Customer Success, you'll lead a team, manage customer escalations, ensure team effectiveness, and contribute to overall CS growth and operations.
Top Skills:
Cs OpsCustomer Success Ai ToolsHelp Center ContentWorkflow Automation
Software
The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.
Top Skills:
Ai ToolsAutomationSystems
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