Top Remote Customer Success Jobs in Raleigh, NC

Field-based Customer Success Manager responsible for client satisfaction, driving adoption and value of CDK solutions, minimizing churn, identifying growth opportunities with Sales, delivering training and reports, and traveling extensively to support dealer partners.

Customer Success Solutions Consultant designs and implements CDK-focused solutions to drive adoption, retention, and revenue. Collaborates with product, development, sales, and CSM teams, provides technical enablement and advisory services to dealerships, mentors staff, resolves at-risk accounts, and influences product roadmap. Travel required up to 25-50%.

Field-based Customer Success Manager responsible for client satisfaction, driving adoption and utilization of CDK products, minimizing churn, identifying growth opportunities with Sales, training dealership staff, preparing reports, and documenting engagements. Frequent travel and on-site dealership work required.

The Customer Success Manager ensures client satisfaction, maximizes product utilization, mitigates risks, identifies revenue opportunities, and maintains relationships with dealerships.

Manage client satisfaction and adoption for assigned dealerships, drive product value and retention, identify growth opportunities with Sales, deliver trainings and tailored reports, mitigate at-risk accounts, document engagements in Totango, and travel frequently to client sites (50 75%).

Manage a portfolio of consumer goods, F&B, and retail customers to drive adoption of the GoSpotCheck platform. Lead onboarding, training, strategic planning, and Executive Business Reviews. Use data, SQL, and advanced Excel to surface recommendations, track health scores and retention metrics, and identify expansion opportunities. Build executive relationships and demonstrate ROI while coordinating cross-functional support.

Owner of strategic relationships for large, multi-national employer partners. Develop account strategies, lead C-suite conversations, present data-driven VOI/ROI, align product roadmap, drive engagement, mitigate risks, and collaborate cross-functionally to ensure renewals and customer success.

Manage strategic, high-potential accounts to deepen relationships, ensure seamless onboarding and operations, identify upsell/cross-sell opportunities, train and educate clients, resolve order and service issues, and collaborate with Sales, Client Services, and Medical Affairs to drive account growth and satisfaction.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.

The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.

The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

As a Customer Success Representative, you'll support clients seeking therapy by answering calls and emails, guiding them through scheduling, and ensuring accurate records in our systems.

Serve as a trusted advisor for enterprise customers to drive adoption, retention, and growth. Manage onboarding, troubleshoot issues, triage and escalate technical problems, deliver training, monitor usage, and collaborate with sales, product, and engineering to improve customer outcomes and onboarding processes.

Manage assigned accounts to achieve quota, drive renewals and expansion, build executive relationships, monitor adoption and customer health, coordinate technical support, run business reviews, maintain account administration, track activity in Salesforce and Gainsight, and develop consultative success plans to increase product uptake.

Manage post-sale accounts, build and nurture client relationships, act as trusted advisor for DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth.

Manage post-sale accounts, build and nurture client relationships, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, handle documentation and reporting, and drive client satisfaction and growth.

Manage post-sale account relationships for assigned clients, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive growth through excellent customer service.

Manage post-sale client relationships for DemandFactor offerings, ensuring campaign success and client satisfaction. Coordinate with sales and internal teams, maintain account documentation and reports, and support account growth through strong problem-solving and communication.

Serve as a trusted advisor for assigned accounts, manage post-sale relationships, coordinate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, resolve client issues, and drive account growth through excellent customer service.

Manage post-sale relationships for a book of accounts, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client satisfaction and growth.

Serve as post-sale account manager and trusted advisor for assigned clients, coordinating with sales and internal teams to deliver campaigns, manage documentation, resolve issues, and drive account growth through excellent customer service.