Top Remote Operations & Support Jobs in Portland, OR

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Provides customer support through phone, email, chat, and other channels. Resolves questions, complaints, orders, account issues, and service requests while documenting interactions in CRM and company systems. Processes updates, returns, cancellations, and account changes; explains products and policies; follows up on unresolved concerns; and escalates complex issues. Maintains accurate records, protects confidential information, meets productivity goals, and collaborates with internal teams to deliver professional, timely customer service.

Provides comprehensive administrative and clerical support, including phone and customer service, scheduling, document preparation, data entry, recordkeeping, office supply coordination, invoice support, and HR administrative assistance. Maintains organized files, calendars, correspondence, and confidential records while coordinating with management, employees, customers, vendors, and business associates. Supports efficient daily office operations through strong organization, communication, accuracy, multitasking, and time management.

Provides customer support through phone, email, chat, and in-person channels. Resolves inquiries, complaints, account issues, orders, returns, billing questions, and service requests while maintaining accurate CRM and database records. Processes transactions, follows up on concerns, collaborates with internal teams, and promotes customer satisfaction and retention. Requires professionalism, empathy, communication, problem-solving, organization, multitasking, and confidentiality in a fast-paced environment.

Manages CorVel’s internal applications team while performing hands-on technical support for internally developed and third-party applications. Responsibilities include team leadership, project prioritization, technology evaluation and implementation, SLA management, operational improvement, Windows Server administration, and application support. Requires experience managing technical teams, supporting .NET and Microsoft technologies, implementing Windows Server security and performance practices, and delivering projects on schedule.