Top Remote Operations & Support Jobs in Portland, OR

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

The Director of Revenue Operations will lead the Revenue Operations function, managing systems and workflows that connect Sales, Marketing, and Customer Success to drive scalable revenue growth and improve operational efficiency.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

The Business Systems Administrator manages Salesforce and ERP systems, ensuring data integrity, process optimization, and inter-departmental collaboration for operational efficiency.

The Senior Salesforce Administrator will manage and enhance Salesforce and CPQ platforms, ensuring effective business process support, data accuracy, and user training, while identifying improvement opportunities and automating workflows.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Rubrik invites engineers to join their talent community to be part of a team dedicated to data security, innovation, and inclusion. Candidates should be motivated to tackle challenges and contribute to product development.

The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.