We are seeking a highly technical Atlassian Administrator (Cloud) with deep expertise in API integrations and automation to manage and enhance our Atlassian ecosystem. This role focuses on extending Jira and Confluence capabilities through REST APIs, custom automation, marketplace applications, and enterprise system integrations.
The ideal candidate combines strong platform administration experience with hands-on technical expertise in systems integration and advanced reporting.This position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.
What you'll do:
- Administer and support Atlassian Cloud products (Jira Software, Jira Service Management, and Confluence).
- Design, configure, and optimize workflows, schemes, automation rules, and governance controls.
- Develop and maintain REST API integrations, webhooks, and automation solutions.
- Build and manage integrations with enterprise systems (e.g., DevOps toolchains, CI/CD platforms, identity providers, and collaboration tools).
- Configure, manage, and support marketplace applications.
- Administer Atlassian Access (SSO, SCIM provisioning, and security policies).
- Design advanced dashboards, complex JQL queries, and executive-level reporting solutions.
- Implement and maintain data synchronization strategies between Atlassian and external systems.
- Perform system audits, health checks, and performance monitoring.
- Develop technical documentation, standards, and integration guidelines.
- Support cloud migrations and post-migration optimization initiatives.
Required qualifications:
- 3+ years of Atlassian administration experience.
- Strong hands-on experience with Atlassian Cloud environments.
- Proven experience with Atlassian REST APIs, webhooks and automation frameworks, ScriptRunner (or similar automation tools), and integration with DevOps toolchains.Advanced knowledge of Jira workflows, schemes, permissions, and configurations.
- Experience administering Atlassian Access (SSO, SCIM, and security controls).
- Advanced JQL expertise and dashboard/report development.
- Working knowledge of Agile/Scrum methodologies.
- Strong troubleshooting, analytical, and problem-solving skills.
Preferred qualifications:
- Experience writing scripts (Python, Groovy, or similar).
- Experience managing enterprise-scale environments (1,000+ users).
- Familiarity with ITIL, governance, and compliance frameworks.
- Experience with advanced reporting and analytics tools such as:
- Power BI integrations
- Tableau integrations
- Experience integrating Atlassian products with Microsoft Azure services (Azure DevOps, Entra ID, and CI/CD pipelines).
Skills Required
- 3+ years of Atlassian administration experience
- Hands-on experience with Atlassian Cloud environments
- Proven experience with Atlassian REST APIs, webhooks, and automation frameworks (ScriptRunner or similar)
- Experience integrating Atlassian with DevOps toolchains and CI/CD platforms
- Advanced knowledge of Jira workflows, schemes, permissions, and configurations
- Experience administering Atlassian Access (SSO, SCIM, security controls)
- Advanced JQL expertise and dashboard/report development
- Working knowledge of Agile/Scrum methodologies
- Strong troubleshooting, analytical, and problem-solving skills
- Experience writing scripts (Python, Groovy, or similar)
- Experience managing enterprise-scale environments (1,000+ users)
- Familiarity with ITIL, governance, and compliance frameworks
- Experience with Power BI or Tableau integrations
- Experience integrating Atlassian with Microsoft Azure services (Azure DevOps, Entra ID, CI/CD)
What the Team is Saying
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Company materials describe excellent medical, dental, and vision coverage alongside a mental‑health EAP. Site perks such as an onsite gym in DC and a gym discount in San Diego support a health‑focused offering.
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Retirement Support — Careers materials highlight a 401(k) with company match as part of the standard package. A Total Rewards overview emphasizes retirement features within a broader, transparent compensation view.
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Career-Linked Recognition & Rewards — Compensation for in‑demand technical and senior go‑to‑market roles is described as competitive, with visible engineering ranges and top‑end packages. This points to meaningful upside tied to role, level, and scarce skills.
Shield AI Insights
What We Do
Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
Why Work With Us
What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.
Gallery
Shield AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
