Top Remote Jobs in Pittsburgh, PA

Architect, deploy, and operate highly available multi-cloud infrastructure across AWS and Azure. Manage Kubernetes, Linux systems, databases, caching platforms, CI/CD pipelines, infrastructure as code, observability, security, incident response, and performance optimization. The role also requires automation with Python and Bash, comprehensive documentation, client collaboration, and participation in a 24/7 on-call rotation.

Conduct outbound calls and follow up with leads to introduce services, identify customer needs, tailor solutions, close sales, and provide phone and email support. The representative is responsible for building customer relationships, meeting monthly revenue targets, and contributing to team goals while working independently in a remote environment.

Supports the Business Transformation team through process mapping, documentation, data gathering, analysis, and other transformation projects. Collaborates with subject-matter experts and credit union teams, works with data across multiple systems, and synthesizes findings into actionable insights. The fully remote internship requires collaboration via Microsoft Teams and Cisco Webex, with flexibility around school schedules and a maximum of 29 hours per week.

Leads Salesforce business analysis for client implementations from discovery through deployment. Facilitates workshops, gathers and prioritizes requirements, creates user stories and process documentation, manages backlogs, supports integrations and QA, and serves as the liaison between technical and business stakeholders. The role also manages client relationships, mentors junior analysts, supports training and deliverables, escalates project risks, and responsibly adopts approved AI tools.

Coordinates recurring operational reporting, including data analysis, reconciliation, report preparation, distribution, and template maintenance. Provides administrative and business travel support while ensuring accuracy, timeliness, confidentiality, and adherence to company policies. Uses advanced Excel capabilities and AI tools to improve workflows, automate repetitive tasks, and enhance reporting efficiency. Coordinates with stakeholders, manages recurring deadlines, and supports scheduling, documentation, and process improvements.

Own complex enterprise software support cases from assignment through resolution, including executive escalations and critical incidents. Troubleshoot databases, APIs, cloud platforms, ERP and eCommerce integrations, authentication, networking, and infrastructure. Lead root cause investigations, mitigation, recovery, and cross-functional resolution efforts. Document knowledge and troubleshooting procedures, collaborate on defects and fixes, use AI-enabled support tools, mentor team members, and improve support processes while participating in on-call rotations.

Provides advanced technical support and final escalation management for complex customer issues involving data-driven applications, databases, APIs, enterprise systems, networking, Linux, and web services. Supports implementation readiness, maintains shared technical environments, develops documentation, partners with product and engineering teams, and mentors support staff. The role also includes on-call responsibilities, customer liaison work, and troubleshooting across SAP, Oracle, relational database, and integration technologies.

Leads Workday Financials implementation workstreams for public sector clients across discovery, design, configuration, testing, deployment, and post-production support. Serves as a client advisor, facilitates workshops, manages deliverables and risks, mentors consultants, reviews solution quality, and supports pre-sales, recruiting, and practice development. The role requires expertise in multiple Workday Financials functional areas and leadership across full lifecycle implementations.

Provides software customer support through email, chat, and ticketing systems; troubleshoots complex issues, coordinates escalations across project management, engineering, and product teams, and advocates for customer needs. The role also includes product demonstrations, customer training, workflow analysis, and communicating enhancement suggestions. Candidates need at least three years of software customer support experience, training experience, and the ability to translate customer requirements into product functionality.

Implement clinical research software solutions for new customers by analyzing current processes, mapping future-state workflows, documenting business requirements, and developing use cases. Serve as a subject matter expert on clinical research applications, integrations, reports, and best practices. Collaborate with customers, project managers, internal teams, and prospective clients on enhancements, Statements of Work, RFP responses, and implementation milestones.

Drive enterprise sales for Businessolver’s benefits SaaS platform, targeting organizations with 12,000 or more employee lives. Responsibilities include prospecting, channel partner development with brokers and advisors, platform demonstrations, consultative selling, pipeline management, presentations, opportunity tracking, reporting, and guiding deals through implementation and close. The role requires strong relationship-building and sales discovery skills, experience selling technology to large organizations, and travel up to 50%.

Own a portfolio of 30–40 mobile app clients, guiding onboarding, integration, funnel and paywall optimization, product adoption, retention, expansion, and cross-sell opportunities. Analyze subscription monetization and user acquisition performance, recommend A/B tests, resolve technical questions, gather customer feedback, and act as a strategic growth partner while driving commercial outcomes.